What brands are getting wrong about AR

The technology is expected reach a market value of $83 billion by 2021 — so how are so many marketers still missing the mark?

By Chris Kelly • July 9, 2019

Study: Social ad growth drops nearly 50%

While the growth rate declined significantly, ad revenue reached $17.9 billion in Q1 among key social media companies.

By Robert Williams • July 9, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

L’Oréal brings AR makeup try-ons to WeChat

The cosmetics giant's Giorgio Armani Beauty brand is the first to deploy a mini-program in the messaging app for virtual demonstrations.

By Robert Williams • July 9, 2019

Hudson’s Bay launches iOS shopping app

The bilingual app lets in-store shoppers scan product barcodes to search for additional styles and sizes and see more detailed product descriptions. 

By Robert Williams • July 8, 2019

Amazon Alexa update lets more skills work together

Voice-powered apps can link in order to more seamlessly print, make reservations and hail rides.

By Robert Williams • July 8, 2019

Tech has made shopping easier, but consumers still face basic hurdles

A new NRF study shows that around 25% of consumers are frustrated when verifying price points or product availability. 

By Tatiana Walk-Morris • July 2, 2019

Shiseido bets on personalized skin care with $92 monthly service

A new app analyzes environmental data to recommend skin care products daily. 

By Tatiana Walk-Morris • July 2, 2019

Twitch readies 2-day live shopping show for Amazon Prime Day

Leading up to the event, the platform is hosting two gaming tournaments in Las Vegas and London.

By Robert Williams • July 1, 2019

Sam’s Club launches Q&A app for associates

Employees can use the new tech to obtain information about product availability and staff schedules.

By Lisa Rowan • July 1, 2019

Sally Beauty launches app to showcase loyalty rewards

The app's official launch comes as Amazon announced plans to enter the market for professional beauty products.

By Robert Williams • June 28, 2019

Lowe's announces new Charlotte tech center, up to 2K hires

With the tech hub and additional employees, the home improvement retailer wants to update its tech to improve customer experience.

By Tatiana Walk-Morris • June 28, 2019

Alibaba launches English-language site to lure brands

The portal is poised to open up the Chinese market as the trade war drags on.

By Tatiana Walk-Morris • June 27, 2019

Instagram to place ads within Explore

Analysts forecast the new advertising inventory could generate $1.2 billion in revenue for the platform by 2021.

By Robert Williams • June 27, 2019

Apple expands Business Chat to Shopify’s online stores

Shopify is offering the service to more than 800,000 merchants that use its platform to run their online shops. 

By Robert Williams • June 27, 2019

Walmart Labs builds out its candidate pipeline with 'returnships'

The retailer is looking to expand its tech talent pool.

By Ryan Golden • June 27, 2019

‘Toy Story 4’ comes to life in AR on Walmart-exclusive party supplies

Characters from the film appear on a mobile screen when kids scan special party supplies with AliveLab's Mardles app.

By Robert Williams • June 26, 2019

Betting on a Prime Day outage, eBay announces 'Crash Sale'

The sales event is the online marketplace's latest attempt to take market share away from Amazon.

By Tatiana Walk-Morris • June 26, 2019

Who benefits from an Apple, Best Buy partnership?

The technology company last week announced that its authorized repair services will now be available at the retailer's nearly 1,000 U.S. locations.

By Caroline Jansen • June 26, 2019

'Harry Potter: Wizards Unite' players encouraged to visit Simon malls

In an effort to boost traffic, the property group — along with AT&T and Cricket Wireless — will host sponsored game spots to entice guests to linger.

By Lisa Rowan • June 25, 2019

Louis Vuitton, Bulgari lead luxury push on China’s WeChat

Seventy percent of high-end fashion brands have adopted the social app's mini programs, up from 40% last year, Gartner L2 found.

By Robert Williams • June 25, 2019

Samsung introduces 3 new smart home products

A security camera, smart plug and smart light bulb add to the company's internet-connected device offerings.

By Tatiana Walk-Morris • June 25, 2019

7-Eleven adds location-based delivery option

The convenience store's latest in-app feature lets consumers order cosmetics, snacks and other items from a public place like a park.

By Julie Littman • June 24, 2019

Google Pay expands PayPal integration

A company blog post said the move allows customers to "enjoy fewer steps at checkout, which often leads to higher conversion rates."

By Lisa Rowan • June 24, 2019

Uniqlo launches TikTok’s 1st multimarket brand campaign

Participants that post videos of themselves wearing the retailer's clothing could appear on store screens and on social media.

By Robert Williams • June 24, 2019

EBay rolls out AI-based personalization features

The e-commerce company is using machine learning to further support individual shopping patterns.

By Tatiana Walk-Morris • June 21, 2019