Walmart to end Jet Black service

The retail giant is pulling back on its high-end shopping service in New York and folding the technology into its broader business. 

By Ben Unglesbee • Feb. 13, 2020

Square integrates POS tech for retailers

The company is making its Square for Retail available on Square Register to help retailers streamline operations.  

By Tatiana Walk-Morris • Feb. 13, 2020

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Study: Mobile gamers prefer DTC brands over retailers

Consumers are more likely to engage with an in-app rewarded ad than a social media sponsored post, according to a Tapjoy survey.

By Robert Williams • Feb. 13, 2020

The appeal of cashierless stores? Speed and short lines

Health and beauty could gain the most from adopting the concept, per a report from USA Technologies and PYMNTS.com.

By Tatiana Walk-Morris • Feb. 12, 2020

Macy’s adds perks to loyalty program

The rewards program expansion comes as the retailer rethinks its physical store and digital strategies. 

By Tatiana Walk-Morris • Feb. 11, 2020

Amazon expands Alexa tech team in California

The move comes as the e-commerce giant is expanding into other areas like in-car commerce and other voice-powered services. 

By Tatiana Walk-Morris • Feb. 10, 2020

Pinterest debuts verified merchant program after 46% revenue jump

The platform will let approved brands and retailers participate in new shopping experiences in an effort to convert passive users into active buyers.

By Robert Williams • Feb. 7, 2020

7-Eleven tests cashierless store at Texas HQ

The c-store and Amazon Go are testing the waters of cashierless commerce, as startups are looking to scale similar technology. 

By Tatiana Walk-Morris • Feb. 7, 2020

Fourpost shutters, ending mall-based 'microstores' for online brands

The company's founder, a member of the family running Triple Five Group, will be co-CEO of the developer's new American Dream mall.

By Daphne Howland • Feb. 7, 2020

Making early-pay access a thing

Scot Parnell is deploying his financial services experience to help a startup evangelize a radical idea: let employees access their earned income as needed.

By Robert Freedman • Feb. 6, 2020

Fulfillment startup Deliverr raises $40M to grow staff, improve tech

The company aims to help smaller marketplaces compete with larger players like Amazon, which raised consumers' expectations for fast delivery.

By Tatiana Walk-Morris • Feb. 6, 2020

Smart speaker shopping falls short of projections

Privacy and payment security concerns could be why the technology hasn't gained users' trust, according to a report by eMarketer.

By Tatiana Walk-Morris • Feb. 5, 2020

How Lush ditched manual invoicing for automated accounts payable

Before 2017, the skincare company printed hundreds of thousands of supplier invoices annually. Now 92% of invoices are touchless.

By Deborah Abrams Kaplan • Feb. 5, 2020

Mobile messaging firm Attentive raises $70M

CEO Brian Long stated that, "brands will be expected to engage in real-time, two-way conversations with their customers via mobile messaging." 

By Tatiana Walk-Morris • Feb. 4, 2020

Avenue enlists Happy Returns amid transition to digital-only retailer

The plus-size women's apparel brand filed for bankruptcy in August, with plans to close all of its stores. 

By Tatiana Walk-Morris • Jan. 31, 2020

Bond raises $15M for last-mile delivery tech

Lightspeed Venture Partners participated in the funding round for the company, which aims to improve the last-mile experience for DTC brands.

By Tatiana Walk-Morris • Jan. 30, 2020

UPS and Waymo partner on self-driving parcel pickup

As last-mile delivery demand continues to grow, more firms are looking to autonomous vehicles to eventually cut down on costs. 

By Morgan Forde • Jan. 30, 2020

Splitit to integrate with Stripe Connect

The partnership will allow Splitit to ease the onboarding process for interested merchants, while also expanding its reach.

By Tatiana Walk-Morris • Jan. 30, 2020

1-800-Flowers revamps app with AR bouquets, Venmo payments

Ahead of Valentine's Day, the flower delivery service relaunched its desktop website as a progressive web app for easier smartphone browsing.

By Robert Williams • Jan. 30, 2020

Sephora, Estée Lauder debut shoppable makeup try-ons on Pinterest

The social platform's new Try On feature uses augmented reality and works with Lens, the image-sharing app's visual search tool.

By Robert Williams • Jan. 28, 2020

Retailers see 42% of online sales from mobile devices, study says

Almost two-thirds of retailers said they're integrating mobile tech into e-commerce, but only 14% described themselves as a "mobile-first" organization.

By Robert Williams • Jan. 28, 2020

Discovery is lost in e-commerce. How can grocers improve?

The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

By Jessica Dumont • Jan. 28, 2020

David's Bridal launches digital wedding planning tools

The rollout of new features comes as the retailer undergoes tech and leadership changes. 

By Tatiana Walk-Morris • Jan. 27, 2020

New York City bans cashless stores

New York City is the latest locale in the U.S. to ban cash-free stores, joining Philadelphia, San Francisco and New Jersey.

By Julie Littman • Jan. 24, 2020

Over half of retailers will increase 2020 social media ad budgets, study says

Facebook, retailers' biggest priority, has added more e-commerce features to better woo these marketers.

By Robert Williams • Jan. 24, 2020