Macy’s adds perks to loyalty program

The rewards program expansion comes as the retailer rethinks its physical store and digital strategies. 

By Tatiana Walk-Morris • Feb. 11, 2020

Amazon expands Alexa tech team in California

The move comes as the e-commerce giant is expanding into other areas like in-car commerce and other voice-powered services. 

By Tatiana Walk-Morris • Feb. 10, 2020

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Pinterest debuts verified merchant program after 46% revenue jump

The platform will let approved brands and retailers participate in new shopping experiences in an effort to convert passive users into active buyers.

By Robert Williams • Feb. 7, 2020

7-Eleven tests cashierless store at Texas HQ

The c-store and Amazon Go are testing the waters of cashierless commerce, as startups are looking to scale similar technology. 

By Tatiana Walk-Morris • Feb. 7, 2020

Fourpost shutters, ending mall-based 'microstores' for online brands

The company's founder, a member of the family running Triple Five Group, will be co-CEO of the developer's new American Dream mall.

By Daphne Howland • Feb. 7, 2020

Making early-pay access a thing

Scot Parnell is deploying his financial services experience to help a startup evangelize a radical idea: let employees access their earned income as needed.

By Robert Freedman • Feb. 6, 2020

Fulfillment startup Deliverr raises $40M to grow staff, improve tech

The company aims to help smaller marketplaces compete with larger players like Amazon, which raised consumers' expectations for fast delivery.

By Tatiana Walk-Morris • Feb. 6, 2020

Smart speaker shopping falls short of projections

Privacy and payment security concerns could be why the technology hasn't gained users' trust, according to a report by eMarketer.

By Tatiana Walk-Morris • Feb. 5, 2020

How Lush ditched manual invoicing for automated accounts payable

Before 2017, the skincare company printed hundreds of thousands of supplier invoices annually. Now 92% of invoices are touchless.

By Deborah Abrams Kaplan • Feb. 5, 2020

Mobile messaging firm Attentive raises $70M

CEO Brian Long stated that, "brands will be expected to engage in real-time, two-way conversations with their customers via mobile messaging." 

By Tatiana Walk-Morris • Feb. 4, 2020

Avenue enlists Happy Returns amid transition to digital-only retailer

The plus-size women's apparel brand filed for bankruptcy in August, with plans to close all of its stores. 

By Tatiana Walk-Morris • Jan. 31, 2020

Bond raises $15M for last-mile delivery tech

Lightspeed Venture Partners participated in the funding round for the company, which aims to improve the last-mile experience for DTC brands.

By Tatiana Walk-Morris • Jan. 30, 2020

UPS and Waymo partner on self-driving parcel pickup

As last-mile delivery demand continues to grow, more firms are looking to autonomous vehicles to eventually cut down on costs. 

By Morgan Forde • Jan. 30, 2020

Splitit to integrate with Stripe Connect

The partnership will allow Splitit to ease the onboarding process for interested merchants, while also expanding its reach.

By Tatiana Walk-Morris • Jan. 30, 2020

1-800-Flowers revamps app with AR bouquets, Venmo payments

Ahead of Valentine's Day, the flower delivery service relaunched its desktop website as a progressive web app for easier smartphone browsing.

By Robert Williams • Jan. 30, 2020

Sephora, Estée Lauder debut shoppable makeup try-ons on Pinterest

The social platform's new Try On feature uses augmented reality and works with Lens, the image-sharing app's visual search tool.

By Robert Williams • Jan. 28, 2020

Retailers see 42% of online sales from mobile devices, study says

Almost two-thirds of retailers said they're integrating mobile tech into e-commerce, but only 14% described themselves as a "mobile-first" organization.

By Robert Williams • Jan. 28, 2020

Discovery is lost in e-commerce. How can grocers improve?

The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

By Jessica Dumont • Jan. 28, 2020

David's Bridal launches digital wedding planning tools

The rollout of new features comes as the retailer undergoes tech and leadership changes. 

By Tatiana Walk-Morris • Jan. 27, 2020

New York City bans cashless stores

New York City is the latest locale in the U.S. to ban cash-free stores, joining Philadelphia, San Francisco and New Jersey.

By Julie Littman • Jan. 24, 2020

Over half of retailers will increase 2020 social media ad budgets, study says

Facebook, retailers' biggest priority, has added more e-commerce features to better woo these marketers.

By Robert Williams • Jan. 24, 2020

Human interaction is still king for consumers shopping in-store

While retailers are investing more in in-store technologies, a Sensormatic Solutions survey found that the adoption rate for some remains low.

By Tatiana Walk-Morris • Jan. 23, 2020

Sally Beauty builds out its digital leadership team

The new hires, who are seasoned retail vets with experience at Ulta Beauty and Walmart, are part of a larger tech and social media effort for the company.

By Tatiana Walk-Morris • Jan. 23, 2020

Digital styling platform StyleBox announces beta launch

The company took aim at competitors in the space, claiming its service does not use AI to "fully replace humans or put stylists behind the scene."

By Tatiana Walk-Morris • Jan. 23, 2020

"Expanding the boundaries of lighting"™ – The evolution of lighting as a platform to create enhanced retail experiences

How lighting networks deliver real business impact beyond energy savings.

By Audwin Cash • Jan. 23, 2020