The Latest
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Kendall Davis/Retail Dive
Podcast
The Backroom: A status check on Target’s turnaround
Since naming Michael Fiddelke CEO, the retailer has made headway on its recovery with sales and traffic growth despite the bumps along the way.
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killerb10 via Getty Images
Sponsored by SinchReady for the rush: Stress-testing customer notifications for Black Friday
Delayed customer communications all trace back to the same root cause: infrastructure that wasn’t built to handle the increased year-end shopping demand.
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Courtesy of The Home Depot
Halloween spending expected to reach $13.5B
Shoppers are approaching the holiday “with affordability in mind,” and looking for ways to maximize value, according to a new report.
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Courtesy of Target
Target’s new campaign puts design legacy at center of marketing
The effort will extend to creator partnerships and experiential activations and arrives as the retailer’s turnaround efforts begin to show results.
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Cara Salpini/Retail Dive
Tapestry to sell via Google’s Gemini app, AI Mode
Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem.
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Getty Images
More lower-income households feel financially vulnerable
With pandemic-era support gone and inflation taking a toll, many consumers can't pay their bills and feel bleak about the future, according to research from The Financial Health Network and the University of Southern California.
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Permission granted by Chewy
3 tips from Chewy’s COO on gaining a last-mile delivery edge
Personalization and close carrier collaboration can help shippers win in a space where Amazon and Walmart loom large.
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Joe Raedle via Getty Images
Retailers tamp down shadow AI but struggle to oversee agentic sprawl
The use of AI agents is soaring in the retail sector, but visibility remains a major challenge, with regulated data at risk.
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Getty Images
At Home gives its customers a voice in its loyalty program evolution
The retailer leveraged customer research, focus groups and behavioral testing to create the new program.
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Permission granted by Staples
Staples’ chief marketer on introducing a hard button amid bigger B2B push
A full-funnel campaign focuses on a dark alter ego for the easy button that leads to workplace conundrums like misprinted store signs.
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Getty Images
Consumers trust AI to advise, but don’t consent to it purchasing for them
Consumers are turning to AI to find deals, but won’t allow it to delegate purchase decisions, an ACI Worldwide survey found.
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Courtesy of On
On looks to nearly double sales by 2029 despite ‘far more challenging’ market
A recent entry into soccer will help propel the brand through high-teens growth over the next three years, according to executives. Analysts aren’t so sure.
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Courtesy of Express
ColumnThe Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s
Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.
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Getty Images
Shoppers burned by bad AI recommendations
As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.
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Courtesy of Gap
Gap rolls out ‘fashiontainment’ strategy with boy band collaboration
A multiyear deal with Just Your Type is positioned as bigger than a one-off campaign, spanning experiences, clothing and a documentary series.
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Kayla Bartkowski via Getty Images
Deep DiveHow the retail crime bill could bolster ICE
Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.
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Ethan Miller/Getty Images via Getty Images
Amazon asks Meta to remove it from the Muse AI agent experience
The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.
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Courtesy of FAO Schwarz
FAO Schwarz opens Amazon storefront
The toy retailer is expanding its online presence via the e-commerce giant and will feature an Amazon pop-up shop at its flagship store in Rockefeller Center.
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Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
August retail sales jump 6.7% as big retailers take market share
Online sales grew over 10% year over year, and analysts say major players are attracting price-conscious shoppers away from smaller competitors.
Updated Sept. 16, 2026 -
JHVEPhoto via Getty Images
Ethan Allen launches CEO search
The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.
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Daphne Howland/Retail Dive
J.C. Penney loses share, launches marketplace as sales continue to slide
Total Q2 net sales fell more than 8%, but bright spots included activewear and, of all things, beauty.
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Kaarin Vembar/Retail Dive
Why SoHo is still a retail favorite
The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.
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Photo illustration: Costco; Getty Images
Costco now offers nationwide delivery on Uber and DoorDash
The retailer expanded its partnerships with both e-commerce providers at a time when same-day delivery is resonating with its shoppers.
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Getty Images
Longtime Christmas decor retailer files for bankruptcy
Gordon Companies Inc. — which operates Christmas Central, Christmas.com and more — filed for Ch. 11 bankruptcy protection just ahead of peak season.
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Courtesy of Carter's
How Carter’s is refreshing its brand to reach Gen Z, millennial parents
An identity overhaul, including a new logo and revamped social media strategy, is showcased in a campaign that is rooted in self-expression.
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Courtesy of On
On signs Mbappé as it preps entry into soccer
The superstar, who signed with Nike as a child, will help the Swiss sneaker brand do battle in a sport dominated by Nike and Adidas.
