Cadillac, Amazon showcase cloud-based car shopping concept at CES

The collaboration uses tech to deliver personalized and 3D interactive experiences throughout the car buying journey.

By Dianna Christie • Jan. 7, 2020

Neutrogena’s Skin360 app ditches hardware with new AI features

Powered by Perfect's YouCam, the updated app lets smartphone users scan their face and get personalized recommendations without camera attachments.

By Robert Williams • Jan. 6, 2020

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Sneakers, cosmetics among top US holiday purchases

A new report from Afterpay found that nearly 80% of seasonal shoppers used mobile devices — an increase of 12% from 2018. 

By Tatiana Walk-Morris • Jan. 6, 2020

Nearly half of consumers would pay more for a better shopping experience

Despite improved digital tech, retailers are struggling to deliver coherent encounters with brands, according to an Accenture study.

By Tatiana Walk-Morris • Jan. 2, 2020

E.l.f. Cosmetics boosts clicks via personalized recommendations

The company saw a 17.6% increase in mobile menu clicks after personalizing the experience based on users' past shopping behavior, according to a report.

By Lisa Rowan • Jan. 2, 2020

Majority of consumers want retailers to offer a digital receipt option

Paper slips are falling out of favor as shoppers become more environmentally conscious, according to a Green America survey.

By Tatiana Walk-Morris • Jan. 2, 2020

Cybercriminals latest retail target? Loyalty programs

Failing to protect reward program data can drive customers to more secure competitors.

By Tatiana Walk-Morris • Jan. 2, 2020

L’Oréal’s Garnier blends hair color try-ons with Google Lens

Some Walmart locations will have in-store displays to demonstrate how to use the AR- and AI-powered service.

By Robert Williams • Dec. 26, 2019

David's Bridal names first chief digital experience officer

The move comes as the retailer steadies itself after a year of financial upheaval. 

By Tatiana Walk-Morris • Dec. 23, 2019

Wawa hit with malware data breach

The convenience and fuel retailer said the data security incident may have impacted all locations.

By Lisa Rowan • Dec. 23, 2019

Macy's data breach caused by a customized Magecart attack, research finds

Digital skimmers have been around for years, but a new type of point-of-sale attack is tailored for the target. 

By Samantha Schwartz • Dec. 23, 2019

Google tops Facebook in driving early holiday traffic to retail sites

Despite the hype around social commerce, organic and paid Google search appear more effective at delivering site traffic this season, according to a study. 

By Dianna Christie • Dec. 20, 2019

Tractor Supply promotes former Sears exec to SVP of e-commerce

Letitia Webster will lead e-commerce, omnichannel and data management operations for the retailer.

By Tatiana Walk-Morris • Dec. 20, 2019

Amazon, Apple and Google partner on smart home tech standards

The technology giants are collaborating to develop a better way for connected devices to talk to each other.

By Robert Williams • Dec. 19, 2019

Neiman Marcus unwraps shoppable video starring Taraji P. Henson

The entertaining video turns a playful branding message into a direct marketing push to "Shop Now."

By Dianna Christie • Dec. 19, 2019

How Urban Outfitters is optimizing e-commerce fulfillment

The retailer partnered with an analytics company to build an algorithm that considers the risk of lost sales when fulfilling online orders from brick-and-mortar locations.

By Matt Leonard • Dec. 18, 2019

Target leans on data science to solve 'extremely large' retail problems

The retailer turned to data science to help improve on-shelf availability, reduce inventory levels and create operating efficiencies.

By Roberto Torres • Dec. 18, 2019

EBay eliminates seller fees for sneaker listings over $100

The marketplace will also host a series of sneaker drops in partnership with Stadium Goods.

By Lisa Rowan • Dec. 18, 2019

Instagram influencer marketing activity jumps 48%, study finds

The number of Instagram Stories posts per influencer rose 20% this year, pointing to the format's growing popularity. 

By Robert Williams • Dec. 17, 2019

Walmart, Instacart partner Whisk launches multi-platform app

The updated program allows shoppers to search or add recipes, make and share shopping lists across devices and order groceries for delivery.

By Jessica Dumont • Dec. 17, 2019

Retail cyberattack attempts up 20% last year

Increased attack sophistication has some chief information security officers planning to increase staffing in 2020.

By Lisa Rowan • Dec. 17, 2019

Dior lights up holiday collection with first Instagram makeup filter

Unlike other virtual try-ons that demonstrate cosmetics to mobile consumers, Dior Makeup's face filter adds a fireworks effect to selfies.

By Robert Williams • Dec. 17, 2019

Mastercard introduces mobile wallet gift card in the UK

The move, which comes in time for the holiday season, enables recipients to easily access and spend funds across dozens of retailers. 

By Tatiana Walk-Morris • Dec. 17, 2019

Zippin raises $12M to introduce cashierless checkout to more stores

The startup plans to expand within grocery stores, convenience chains, sports facilities, airports and other retailers. 

By Tatiana Walk-Morris • Dec. 16, 2019

Westfield welcomes Verishop's digital brands to US malls

The mall developer joins others in turning to digital natives to fill space and lure customers, as those brands realize the value of brick and mortar.

By Daphne Howland • Dec. 12, 2019