Consumer Trends
-
Fashion misses at Old Navy spell trouble for Gap Inc.
Internal flubs, not customer malaise, were the cause and have been addressed, Gap Inc. CEO Richard Dickson said Thursday. But is competition from off price a growing problem for the value brand?
By Daphne Howland • May 29, 2026 -
Consumer sentiment falls to new low; cost of living ‘first-order’ worry
A sustained rise in long-run inflation expectations would likely increase the odds that the Federal Reserve will raise interest rates.
By Jim Tyson • May 29, 2026 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Dollar Tree CEO: ‘Our model is built for environments like this’
Customers are shopping the discount retailer with a focus on affordability, convenience and trip efficiency to stretch their budgets.
By Kaarin Moore • May 29, 2026 -
Another strong quarter for Dick’s quells some Foot Locker fears
The Foot Locker business posted its first positive comps since late 2024 and the company raised guidance for both banners.
By Cara Salpini • May 27, 2026 -
Target, Walmart vie for beauty customers
The retailers are investing in ways to court beauty consumers away from specialty retailers, trying new staffing models and remixing the merchandising assortment.
By Dani James • May 27, 2026 -
Walmart ties expected tariff refunds to price strategy amid cost pressures
CFO John David Rainey said potential recoveries would be directed toward lowering prices as fuel costs pressure consumers.
By Alexei Alexis • May 26, 2026 -
What customers consider when using AI to shop
The vast majority of consumers say it’s important to recognize the seller or merchant and check customer reviews before purchasing, a PSE Consulting survey found.
By Kristen Doerer • May 21, 2026 -
Podcast
The Backroom: What’s really happening at Lululemon?
Senior Editor Cara Salpini joins the podcast to discuss the pushback against the incoming CEO, founder Chip Wilson’s battle with the board and more.
By Retail Dive Staff • May 21, 2026 -
Walmart warns of price increases due to fuel costs
The retailer expects somewhat higher retail price inflation in Q2 if the fuel shocks from the war in Iran persist. However, Walmart maintained its full-year guidance.
By Dani James • May 21, 2026 -
AI referrals make shoppers more likely to either return — or never come back
Companies need to quickly justify why the AI recommended their brand, Info-Tech Research Group’s Julie Geller said. “If that validation isn’t obvious, confidence drops fast.”
By Bryan Wassel • May 20, 2026 -
Sponsored by Nuvei
Marketplace growth is outpacing ecommerce. Here’s why payments infrastructure will shape who scales.
For retailers navigating the shift to marketplaces, three areas determine whether a marketplace scales or stalls.
May 18, 2026 -
Department stores losing market share to resale
Off-price retailers have little to fear from rapidly growing secondhand sales, though, according to research from Bank of America analysts.
By Daphne Howland • May 15, 2026 -
Column
The Weekly Closeout: Another entertainment exec at Gap Inc., and tariff refunds trickle in
The apparel conglomerate beefed up its "fashiontainment" roster, while retailers are getting their money back on import levies canceled by the Supreme Court.
By Retail Dive Staff • May 15, 2026 -
Inflation hits 3.8%, outpaces wage growth for first time in 3 years
Wary consumers may finally pull back on spending amid broad price hikes. “The squeeze is real,” Navy Federal Credit Union Chief Economist Heather Long said.
By Daphne Howland • May 12, 2026 -
Consumer spending is healthy, but gas prices remain a risk
Higher-income shoppers have kept retail sales healthy, but the economic impact of the war in Iran presents an unknown, according to industry analysts.
By Dani James • May 11, 2026 -
Grocery shoppers are trading down to lower-priced retailers, report finds
Rather than just seeking cheaper brands, more shoppers are planning to switch retailers entirely, opting for less expensive stores, Alvarez & Marsal found.
By Catherine Douglas Moran • May 11, 2026 -
Sponsored by Elavon
Your terminal already knows what your best customers want. Are you listening?
Sales data shouldn’t just reflect the past—it should drive smarter decisions for the future.
May 11, 2026 -
Walmart, Costco poised to win amid unfavorable retail environment
Moody’s is maintaining a negative outlook for the industry in 2026 as high prices and dwindling consumer demand pressure retailers.
By Lara Ewen • May 6, 2026 -
US agentic commerce revenue forecast to reach $1 trillion by 2030
But even as the technology grows in popularity, the physical shopping experience will remain important, per a new report.
By Howard Ruben • May 5, 2026 -
Mattel CEO: ‘Consumers are buying toys’
Ynon Kreiz said that the toy industry is healthy and the company is continuing to see demand.
By Kaarin Moore • May 5, 2026 -
Sponsored by Elavon
The smarter alternative to discounting: What your customer data can tell you
When shoppers are watching every dollar and you need to maintain sales, slashing prices may not be the safest move.
May 4, 2026 -
Podcast
The Backroom: Redefining Pacsun
Brieane Olson talks about her book, “Co-created,” and her work as a merchant and now CEO in redefining the retailer for a new generation.
By Retail Dive Staff • April 30, 2026 -
Consumer confidence unexpectedly inches up as view of jobs brightens
The improved outlook among consumers toward the labor market bolstered the argument among Federal Reserve officials opposing a cut to the main interest rate.
By Jim Tyson • April 30, 2026 -
Can Bed Bath & Beyond’s Bilt partnership simplify its experience?
The move could offer the retailer a way to make its complex collection of brands more coherent, but it falls on Bed Bath & Beyond to do the heavy lifting.
By Bryan Wassel • April 29, 2026 -
Consumers are down, yet retail sales keep going up. How long can this last?
Retailers wrapped up the first quarter with another healthy boost in March.
By Daphne Howland • April 23, 2026