Retail Therapy: Grocery chain blows the whistle on bad tunes

French grocer Monoprix struck the right chord with shoppers by proving how delivery is the answer to one of the greatest ills of our time — bad music.

By Cara Salpini • April 27, 2018

Apps and social media platforms lack brand intimacy

The category has a Brand Intimacy Quotient of 18, well below the industry average of 27.1, according to the MBLM. 

By Erica Sweeney • April 26, 2018

Explore the Trendline➔

The latest in experiential retail

From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Outdoor Voices releases AR app and running collection

The retailer's OV Trail Shop augmented reality app lets customers shop for activewear items directly from designated running trails.

By Daphne Howland • April 25, 2018

Toys R Us no longer accepting gift cards, but Kmart will

The struggling retailer is jumping at the chance to drive traffic from the toy retailer's demise.

By Daphne Howland • April 25, 2018

Macy’s email campaign nets a 6% reactivation rate

A fourth quarter email campaign boosted active subscribers, open and click-through rates, and resulted in increased online and in-store sales.

By Dan Alaimo • April 25, 2018

Why social commerce isn’t #trending yet

The channel has plenty of potential with young consumers, but disposable income in that demographic is low and retailers have yet to tackle issues of convenience.

By Cara Salpini • April 24, 2018

Study: More than half of consumers have purchased through social media

Those who do purchase online, whether through social media or through a retailer's website, are looking for in-depth product info, according to a study by Avionos.

By Dan O'Shea • April 24, 2018

In search of the real J. Peterman

"Seinfeld," Oprah, venture capital, bankruptcy: Catalog retailer John Peterman has endured everything the world has thrown at him. Can his company survive the digital era and the aging of its customers?

By Ben Unglesbee • April 24, 2018

#MeToo is hurting the Victoria's Secret brand

Branding insights firm YouGov pins the retailer's troubles on the women's empowerment movement, but the rise of fitness and the increasing importance of fit may also be factors.

By Daphne Howland • April 23, 2018

Retail Therapy: The 'Loo-uis Vuitton' is here to flush $100K down the toilet

The luxury toilet, made from scraps of Louis Vuitton bags, makes a trip to the bathroom look a lot more like a trip to the royal throne.

By Cara Salpini • April 20, 2018

Adidas, Coty try on Snapchat’s new AR shopping tool

Marketers can now take advantage of AR's engagement potential and combine this with the ability to make a purchase. 

By Chantal Tode , Robert Williams • April 19, 2018

Hudson's Bay replaces marketing chief after just 5 months

Bari Harlam was named chief marketing officer this week, replacing Milton Pappas, who had been appointed to the role in November.

By Daphne Howland • April 19, 2018

Wayfair debuts its own sales holiday

'Way Day' falls on April 25 this year and commences 24 hours of Black Friday-level and door-buster deals every six hours, the company said.

By Daphne Howland • April 19, 2018

Only 32% of shoppers find loyalty rewards relevant

Customers are also looking for more personalization and immediacy from loyalty programs, according to a new study by Oracle.

By Cara Salpini • April 18, 2018

Amazon's app goes abroad with new international shopping feature

Consumers can browse more than 45 million items in their preferred language and currency and more easily move items through customs.

By Robert Williams • April 18, 2018

Starbucks will close all stores for a day of racial bias training

The company, which bills itself as an ethical employer, was put on its back foot by what CEO Kevin Johnson calls the "reprehensible" arrest of two black men at one of its stores.

By Kathryn Moody • April 18, 2018

Foot Locker taps creative community for real-world and digital activations

A new campaign features an art gallery pop-up and a music video inspired by two new Nike Air Max Plus sneakers. 

By Erica Sweeney • April 18, 2018

Nike loses second executive in two days

Greg Thompson, Nike's vice president of footwear, is the latest exec to walk out the door, preceded by Antoine Andrews, Trevor Edwards and Jayme Martin.

By Cara Salpini • Updated April 19, 2018

Bark releases 'Chews your own adventure' chatbot

The pet retail company is using the 'dog bot' text adventure to help promote a new line of toys and treats at Target.

By Dan O'Shea • April 18, 2018

Plenti program to shut down in July

The end seemed near in January when Macy's abandoned Plenti for its own new loyalty scheme, but in truth the coalition never really caught on.

By Daphne Howland • April 18, 2018

Express plugs into in-store tech at NYC location

The retailer is turning the location into a lab to try out new technology including reserved fitting rooms stocked with online selections. 

By Dan O'Shea • April 16, 2018

H&M reveals collaboration with Moschino on Instagram Live

The retailer hosted a live chat between supermodel Gigi Hadid and designer Jeremy Scott that aired at Coachella and on @hm.

By Robert Williams • April 16, 2018

Retail Therapy: It ain't over till the Walmart kid yodels

Boys who break out into a yodel in the aisles of a big-box retailer don't come around every day, so Walmart is milking Mason Ramsey for all the brand capital he's worth.

By Cara Salpini • April 13, 2018

Macy’s tops rivals as online apparel destination

As a general merchandiser, Amazon continues to gain traffic online.

By Daphne Howland • April 13, 2018

B8ta's new platform helps brands open flagship stores

Having created stores-within-stores, the company goes one better with "Built by b8ta," a new platform to build and launch locations.

By Dan O'Shea • April 11, 2018