NYC focuses on repeat offenders, social services to combat surge in retail theft

Just 327 serial shoplifters accounted for a third of the more than 22,000 retail theft arrests made in the city last year, officials said.

By Daphne Howland • May 18, 2023

When the mall is the target: The state of retail and mass shootings

Stores and malls are especially vulnerable to random attacks like the recent killing of eight people at the Allen Premium Outlets in Texas.

By Daphne Howland • May 11, 2023

‘MetaBirkin’ NFT creator to appeal Hermès trademark verdict

A jury ruled against Mason Rothschild and his drawings of fur-covered luxury bags. His attorneys say the new technology doesn’t cancel the First Amendment’s protection of artwork.

By Daphne Howland • Feb. 10, 2023

Grocers weigh the pros and cons of scan-and-go

Despite Wegmans’ decision to abandon the technology last year, other retailers continue to offer the convenience-focused service — and more are showing interest in it, industry officials said.

By Sam Silverstein • Jan. 25, 2023

Patagonia demands injunction, damages over Gap fleece designs

The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.”

By Daphne Howland • Nov. 28, 2022

Senate mulls bill targeting online sales of counterfeits and stolen goods

The INFORM Consumers Act, which would require marketplaces to verify seller identities, was added to a defense spending authorization. 

By Ben Unglesbee • Oct. 12, 2022

Shrink costs retailers over $94B in 2021: NRF

In response to shrinkage concerns, retailers expect to spend more on loss prevention and technology, a new NRF survey found.

By Tatiana Walk-Morris • Sept. 15, 2022

Amazon sues 10K Facebook group admins over fake reviews

The company stressed the need for collaboration between businesses, social media platforms and law enforcement to prevent fraudulent reviews. 

By Tatiana Walk-Morris • July 20, 2022

Adore Me's uphill battle against fakes on Amazon

The DTC lingerie company says the e-commerce giant drags its feet because it wants the sales that counterfeiters provide.

By Daphne Howland • July 7, 2022

Firms tackle ballooning buy now, pay later fraud

In another sign of BNPL's skyrocketing popularity, companies that tackle fraud are rolling out tools to address risk related to the payment option.

By Caitlin Mullen • March 1, 2022

Citing store theft, 20 major retail CEOs call for Congress to pass marketplace transparency legislation

Millions of dollars worth of stolen goods are being sold online by hard-to-identify third-party sellers, according to the Buy Safe America Coalition.

By Daphne Howland • Dec. 10, 2021

With omicron landing in the US, do retailers actually need the vaccine mandate?

The National Retail Federation won a stay against the government's plan to have big companies immunize or test their employees. That squanders a chance to thwart the pandemic, experts say.

By Daphne Howland • Dec. 6, 2021

Creating a balance: fraud prevention strategies and revenue optimization

With fraud losses totaling $7 billion in the U.S. and $30 billion globally, retailers must find ways to protect their bottom line from erosion while growing the top line through sales.

Oct. 11, 2021

A smart decision to switch to smart safe solutions

As they grew, Bob's Stores needed to upgrade their cash management practices. Learn how they found efficiency through new systems.

By Kerry Williams • Sept. 27, 2021

Senators raise privacy concerns about Amazon One

Sens. Amy Klobuchar, Bill Cassidy and Jon Ossoff questioned the security of customer data and noted the technology raises additional anti-competitive concerns.

By Tatiana Walk-Morris and Cara Salpini • Aug. 17, 2021

E-commerce fraud prevention startup Forter raises $300M

The recent funding round, which the company will use to expand its global ecosystem, brings the company's valuation to $3 billion.

By Tatiana Walk-Morris • May 26, 2021

RFID's e-commerce growth spurt

The need for visibility drove companies to invest in solutions for their complete supply chain while Adidas is using the technology to verify provenance.

By Deborah Abrams Kaplan • May 5, 2021

E-commerce fraud to surpass $20B in 2021, report finds

Behavioral biometrics and secured APIs can help rein in the rising fraud, according to a recent Juniper report.

By Vaidik Trivedi • May 3, 2021

Office Depot parent expects over $20M loss due to malware attack

CompuCom, a subsidiary of the ODP Corporation, disclosed the incident earlier in the month and estimates an additional revenue loss of up to $8 million.

By Tatiana Walk-Morris • Updated March 31, 2021

Retailers embrace Senate effort to fight fakes sold through marketplaces

Amazon, where the problem is acute, so far hasn't joined broad industry support of the bipartisan measure.

By Daphne Howland • Updated March 24, 2021

Will US lawmakers rein in marketplace counterfeits?

As retailers like Amazon try to police knockoffs, congressional bills aim to regulate online merchants to protect consumers and brands.

By Tatiana Walk-Morris • March 16, 2021

Boost sales by factoring in this everyday driver of demand

There is one very influential external variable that too many retailers are still ignoring – the weather.

Feb. 22, 2021

Amazon, Salvatore Ferragamo sue alleged counterfeiters

The e-commerce giant has recently teamed up with other brands in court to tackle knockoff sellers.

By Tatiana Walk-Morris • Feb. 12, 2021

Organized retail crime costs retailers nearly $720K per $1B in sales: NRF

Though retailers want stricter laws to address the problem, they're also investing more in tech to combat organized criminals themselves.

By Tatiana Walk-Morris • Jan. 6, 2021

Vendor ransomware attack disrupts DSW's inventory management

The impact of cyberattacks on retailers and their vendors is even greater during this digital-first period brought on by the coronavirus pandemic.

By Emma Cosgrove • Dec. 10, 2020