Dick's Sporting Goods brings gear to life in CGI holiday spot

Videos of animation and live-action filming help tell the story of what happens in the retailer's store at night when the merchandise comes alive.

By Barry Levine • Nov. 20, 2019

Macy's suffers another data breach

The hack, which went undetected for about a week, comes at a particularly inopportune time for the department store.

By Daphne Howland • Nov. 20, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Saks creates multichannel experience for 'Frozen 2' holiday windows

The annual window unveiling will include a live event featuring a musical performance by Idina Menzel, who voices Elsa in the film.

By Dianna Christe • Nov. 19, 2019

Walmart links mobile Scan & Shop with printed holiday toy catalog

Browsers can scan pages with their smartphone and add items to their online cart or wish list.

By Robert Williams • Nov. 18, 2019

Aveda taps AI for virtual hair color sampling

The try-on experience features 64 hair colors and a "color melt" effect for another 30 shades.

By Robert Williams • Nov. 18, 2019

Customer marketing solutions firm Punchh raises $40M

The funding will be used to improve the company's AI capabilities as it moves into convenience stores and other brick-and-mortar retail segments. 

By Tatiana Walk-Morris • Nov. 18, 2019

TikTok opens door to social commerce with test of shoppable video links

Footage shows how links embedded in posts can go directly to an influencer's curated Amazon page.

By Peter Adams • Nov. 18, 2019

Target integrates Shipt into its mobile app

Shoppers will be able to access the same-day delivery service without a membership when they order on the retailer's app.

By Lisa Rowan • Nov. 15, 2019

Walmart launches voice shopping for grocery on Apple

The Siri shortcut will allow customers to say "add to Walmart" and list out products they want in their online cart. 

By Krishna Thakker • Nov. 14, 2019

Wayfair introduces mobile app with visual technology features

The tools are aimed at helping consumers picture products in their homes prior to purchase. 

By Tatiana Walk-Morris • Nov. 14, 2019

Saks, Sephora pilot Google’s local ads to drive store traffic

Google's local ads now have a more seamless integration with Maps, including branded pins that appear near travel routes.

By Robert Williams • Nov. 13, 2019

Facebook debuts new payments system across its suite of apps

The launch of Facebook Pay comes just one month after the exodus of major companies from the Libra cryptocurrency project.

By Anna Hrushka • Nov. 13, 2019

Adidas moves high-tech Speedfactory to Asia, closing factories in US, Germany

The company suggests the business case is still better in Asia, even with advanced technology and despite the distance from target consumers. 

By Emma Cosgrove • Nov. 12, 2019

In a multicloud world, Lucky Brand's strategy centers on a single vendor

The apparel retailer had a disparate architecture, multiple cloud platforms and multiple colocations, but it wanted a simplified cloud portfolio.

By Naomi Eide • Nov. 12, 2019

WhatsApp Business debuts product catalogs to enrich mobile chats

Small business owners can now create catalogs to showcase products in conversations with customers.

By Robert Williams • Nov. 12, 2019

Could tidying up your tech stack spark operational joy? (These retailers say yes)

Companies are ditching their overly complex, multisolution technology stacks in favor of a single, unified commerce platform, making operations easier to manage and providing a better experience for the customer.

Nov. 12, 2019

More people will shop on mobile than desktop this holiday

A new report expects the retail conversion rate for Black Friday and Cyber Monday 2019 to increase nearly 30% over last year.

By Lisa Rowan • Nov. 11, 2019

Mobile apps pose lower risk of online shopping fraud

E-commerce fraud increases prior to the holidays but doesn't comprise many transactions.

By Tatiana Walk-Morris • Nov. 11, 2019

What keeps Amazon CEO Jeff Bezos awake at night?

As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.

By Nami Sumida • Nov. 11, 2019

Tommy Hilfiger to transition design process to digital

The apparel brand has established a tech incubator dedicated to training employees on its 3D design platform.

By Lisa Rowan • Nov. 8, 2019

Kohl’s lets Snapchatters virtually window shop through AR portal

An immersive "New Gifts at Every Turn" experience showcases exclusive merchandise for the holidays.

By Robert Williams • Nov. 7, 2019

Sally Beauty expands AI try-on tech to 500 stores

The ColorView technology, which allows consumers to virtually test out hair and makeup color options, will also be available on the retailer's app.

By Lisa Rowan • Nov. 7, 2019

Amazon to invest $40M in new robotics hub

The e-commerce giant is banking on automated technology to help meet the needs of a modern-day, fast-paced supply chain.

By Shefali Kapadia • Nov. 7, 2019

Shopping ads land on YouTube

As competition heats up with Amazon, Google continues to make its popular Shopping ads more visual and interactive.

By Dianna Christe • Nov. 6, 2019

Joann entices holiday crafters with 3D printers, new tech

The move further proves the retailer sees value in investing in technology, both in its merchandise and in-store experience.

By Tatiana Walk-Morris • Nov. 6, 2019