Digital personal shopping assistant VERA debuts at NRF’s Big Show

Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.

By Dan O'Shea • Jan. 15, 2019

Study: 73% of consumers want self-service technology

A SOTI survey finds that as new tech sweeps through stores it's changing customer attitudes about engaging with staff.

By Dan O'Shea • Jan. 15, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

American Eagle launches dressing room technology

The retailer is partnering with Aila Technologies to make fitting rooms a seamless experience.

By Kaarin Moore • Jan. 15, 2019

Kroger and Walmart outline digital transformations

Kroger CEO Rodney McMullen said at the NRF's Big Show that the grocer has positioned itself for growth through various partnerships and innovations.

By Krishna Thakker • Jan. 14, 2019

Walgreens testing in-store coolers with IoT ad displays

The retailer takes a closer look at a technology that would allow targeted advertising for customers picking up refrigerated goods.

By Dan O'Shea • Jan. 14, 2019

Retailers' murky data collection practices tarnish personalization efforts

Data creates a paradox: collect enough data to offer a seamless customer experience, but limit intake enough to avoid privacy concerns.

By Samantha Schwartz • Jan. 14, 2019

Shyft, JDA integrate technologies to mobilize workforce management

The partnership signifies an effort to modernize how retailers and retail workers manage their work schedules.

By Dan O'Shea • Jan. 14, 2019

5 innovative experiential stores in NYC

Retailers are placing new store concepts in Manhattan to encounter a diverse clientele. 

By Kaarin Moore • Jan. 14, 2019

Grabango raises $12M to bring automated checkout to bigger stores

The tech company is one of the latest entrants in the competitive automated checkout market, and it claims to already be working with major chains.

By Dan O'Shea • Jan. 11, 2019

Perfect blends with Ulta on in-store beauty try-ons

The technology, which debuted at CES, lets shoppers experiment with products and assists stylists in making more effective sales demonstrations.

By Robert Williams • Jan. 11, 2019

Parcel Guard joins the fight against porch pirates

Danby came to CES with the latest idea to fight package theft — a secure, safe-like smart mailbox.

By Dan O'Shea • Jan. 11, 2019

NRF 2019 - Reviving retail's roots in relationship: A Fortune 500 exec's perspective

Former Whole Foods Market executive and current VP of Marketing at GoSpotCheck, Heather Larabee, explores the transformation of relationship in retail.

Jan. 11, 2019

Commuter commerce represents $230B opportunity

About 73% of commuters surveyed by Digital Drive and PYMNTS.com said they already connect to the internet while driving.

By Dan O'Shea • Jan. 10, 2019

Square offers SDK to allow merchants to process in-app payments

The company provides tools to help merchants support in-app payments, but is the average small merchant ready for that step?

By Dan O'Shea • Jan. 10, 2019

Study: Smart speaker ownership surges 36% to 53M US adults

About 21% of people ages 18 and older said they own a smart speaker.

By Robert Williams • Jan. 10, 2019

Google Assistant to be available on 1B devices

While it will soon be on 10 times more devices than Alexa, the tech giant, in other ways, is still chasing Amazon.

By Dan O'Shea • Jan. 9, 2019

Walgreens taps Zebra for in-store mobile devices

The drugstore outfits store associates with technology that assists in selling, inventory management and order set-up for customers.

By Dan O'Shea • Jan. 9, 2019

Walmart adds another driverless car to test fleet

Udelv, which offers driverless technology through its customizable cargo vans, joins the retailer's growing list of grocery delivery partners. 

By Kristine Sherred • Jan. 9, 2019

L'Oréal, Olay's tech gurus provide a peek into beauty's future at CES

The head of L'Oréal's tech incubator and Olay's principal scientist demoed at the show new products driven by data, science and the demand for better personalization.

By Peter Adams • Jan. 9, 2019

How AI is assisting the comeback of brick & mortar retail

Brick-and-mortar stores aren’t going away completely. Technology is allowing online retailers to invest in physical shops.

By Ryan Lester, Director of Customer Engagement Technologies, LogMeIn • Jan. 9, 2019

Can Kroger make money selling tech to other retailers?

The grocer is partnering with Microsoft to develop digital shelves, inventory management programs and other systems it will roll out to its own stores and offer to others.

By Krishna Thakker • Jan. 8, 2019

Standard Cognition buys Explorer.ai to boost automated checkout ambitions

Automated checkout startup Standard Cognition acquired new tech to help it create Amazon Go-like features for the retail sector.

By Dan O'Shea • Jan. 8, 2019

Study: 57% of shoppers use retailer mobile apps in-store

Mobile is being used in-store, but could it be used for more?

By Dan O'Shea • Jan. 8, 2019

Chico's Soma brand debuts tech-enabled fit bra

Fit is a big conundrum when buying bras, and several brands have turned to tech to help the process.

By Daphne Howland • Jan. 8, 2019

Amazon Go could generate $4.5B with plan for 3K stores

An RBC report suggests the cashierless store's sales are higher than typical convenience stores, meaning an ambitious expansion could generate billions.

By Dan O'Shea • Jan. 7, 2019