Target brings in Facebook vet to lead tech ops

Hari Govind will oversee cloud computing, network connectivity and operations for technology throughout the retailer's business. 

By Ben Unglesbee • July 16, 2019

Only one-third of shoppers have seen top tech features in stores

A report from A.T. Kearney reveals that shoppers aren't seeing well-known tech in stores, despite three-fourths of shoppers being familiar with it.

By Lisa Rowan • July 16, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Rue21 partners with Klarna for online orders

The service allows customers of the apparel retailer to pay for their purchases in four installments.

By Lisa Rowan • July 15, 2019

Bolt raises $68M to help retailers compete with Amazon

The startup aims to support retailers whose online shopping operations can’t keep up with the e-tailer by offering checkout and fraud detection features.

By Tatiana Walk-Morris • July 12, 2019

Prime Day sales begin early for Alexa users

Amazon revealed that shoppers who own the smart devices have access to select sales on Saturday by asking, "Alexa, what are my deals?"

By Kaarin Moore • July 12, 2019

Pinterest debuts fresh video tools for creators, brands

The company also added analytics tools to give brands data on lifetime views and insights into video performance.

By Robert Williams • July 11, 2019

Amazon to invest $700M to retrain 100K employees

Programs to reskill current staff will allow the company to gain technical talent without having to fight over a small pool of qualified workers.

By Matt Leonard • July 11, 2019

Shopping on smart speakers is growing faster than previously forecast

Revised estimates from eMarketer predict that the number of Americans who shop by the voice-powered devices will rise 31.6% to 31 million this year.

By Robert Williams • July 10, 2019

Wear it out: How smart tech and data collection will impact retail

As companies further develop technologies, consumers are awakening to adverse outcomes of gathering too much personal information.

By Tatiana Walk-Morris • July 10, 2019

Stop & Shop introduces ‘Free-Days’ to boost in-store visits, app use

On select Fridays, the grocer will notify customers through its app of free products that can be picked up in locations across the Northeast.

By Jessica Dumont • July 9, 2019

From social commerce to TikTok: The 9 most successful mobile campaigns of 2019

Mobile marketers were full of surprises in the first half of the year with efforts that scanned, scorched and sliced their way to success.

By Chantal Tode , Natalie Black (Koltun) , Chris Kelly , Kira Barrett • July 9, 2019

What brands are getting wrong about AR

The technology is expected reach a market value of $83 billion by 2021 — so how are so many marketers still missing the mark?

By Chris Kelly • July 9, 2019

Study: Social ad growth drops nearly 50%

While the growth rate declined significantly, ad revenue reached $17.9 billion in Q1 among key social media companies.

By Robert Williams • July 9, 2019

L’Oréal brings AR makeup try-ons to WeChat

The cosmetics giant's Giorgio Armani Beauty brand is the first to deploy a mini-program in the messaging app for virtual demonstrations.

By Robert Williams • July 9, 2019

Hudson’s Bay launches iOS shopping app

The bilingual app lets in-store shoppers scan product barcodes to search for additional styles and sizes and see more detailed product descriptions. 

By Robert Williams • July 8, 2019

Amazon Alexa update lets more skills work together

Voice-powered apps can link in order to more seamlessly print, make reservations and hail rides.

By Robert Williams • July 8, 2019

Tech has made shopping easier, but consumers still face basic hurdles

A new NRF study shows that around 25% of consumers are frustrated when verifying price points or product availability. 

By Tatiana Walk-Morris • July 2, 2019

Shiseido bets on personalized skin care with $92 monthly service

A new app analyzes environmental data to recommend skin care products daily. 

By Tatiana Walk-Morris • July 2, 2019

Twitch readies 2-day live shopping show for Amazon Prime Day

Leading up to the event, the platform is hosting two gaming tournaments in Las Vegas and London.

By Robert Williams • July 1, 2019

Sam’s Club launches Q&A app for associates

Employees can use the new tech to obtain information about product availability and staff schedules.

By Lisa Rowan • July 1, 2019

Sally Beauty launches app to showcase loyalty rewards

The app's official launch comes as Amazon announced plans to enter the market for professional beauty products.

By Robert Williams • June 28, 2019

Lowe's announces new Charlotte tech center, up to 2K hires

With the tech hub and additional employees, the home improvement retailer wants to update its tech to improve customer experience.

By Tatiana Walk-Morris • June 28, 2019

Alibaba launches English-language site to lure brands

The portal is poised to open up the Chinese market as the trade war drags on.

By Tatiana Walk-Morris • June 27, 2019

Instagram to place ads within Explore

Analysts forecast the new advertising inventory could generate $1.2 billion in revenue for the platform by 2021.

By Robert Williams • June 27, 2019

Apple expands Business Chat to Shopify’s online stores

Shopify is offering the service to more than 800,000 merchants that use its platform to run their online shops. 

By Robert Williams • June 27, 2019