In-store robots could get smarter with 5G connectivity

Badger Technologies says its advanced network connectivity through AT&T will make robots faster and keep data more secure.

By Jessica Dumont • Aug. 1, 2019

Furniture retailer Aaron's found application nimbleness through centralization

By 2020, the retailer expects to finish a service-oriented architecture that assumes a centralized view of the customer and all transactions.

By Samantha Schwartz • July 31, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Gen Z to shop in-store for the holidays

But most shoppers will rely on a mobile device to help them make purchasing decisions, according to a new survey. 

By Tatiana Walk-Morris • July 31, 2019

Pinterest rolls out browsable catalogs alongside Pins

Fresh efforts to streamline shopping on the platform come as a new report finds it's the most efficient digital channel for retail brands.

By Barry Levine • July 31, 2019

Big tech's hidden DNA hates competition

While the internet gives us much to celebrate, disturbing trends that erode free-market competition are emerging, writes RILA's Brian Dodge.

By Brian Dodge • July 30, 2019

Walmart will pilot 'middle-mile' autonomous delivery in its hometown

The retailer will collaborate with startup Gatik to move goods along a two-mile stretch between a Neighborhood Market store and grocery pickup point.

By Lauren Manning • July 30, 2019

Standard Cognition raises $35M for Amazon Go-like tech

The startup claims unnamed retailers are testing its technology for their stores.

By Tatiana Walk-Morris • July 29, 2019

Study: 57% of consumers would use voice for cheaper goods, not big ticket items

New research suggests that the acceptance of voice-activated systems is growing with the popularity of digital assistants and smart speakers. 

By Robert Williams • July 29, 2019

Costco releases digital membership card

The feature allows members to use the retailer's app in lieu of a physical card when entering the warehouse and checking out. 

By Tatiana Walk-Morris • July 29, 2019

Walmart, CVS pilot Contobox’s shoppable ads

Early campaigns found that users were 4.5 times more likely to begin browsing products within the interactive ads than click through to a brand's website.

By Natalie Black (Koltun) , Robert Williams • July 26, 2019

Shoppers spend less at Amazon Go than other convenience stores

Customers shop at the retailer at about the same rate as competitors but spend less there than at other grab-and-go stores, according to Earnest Research.

By Tatiana Walk-Morris • July 25, 2019

Best Buy taps new CFO from within

Matt Bilunas is being promoted to replace Corie Barry, who became chief executive last month. 

By Daphne Howland • July 25, 2019

UPS seeks FAA approval for drone delivery service via new subsidiary

The carrier currently has multiple drone delivery pilots underway, but FAA approval would enable the company to bring the service up to scale by removing certain flight restrictions. 

By Morgan Forde • July 25, 2019

Study: Mobile web usage overtakes time spent on Facebook by 3%

Mobile app usage has become more fragmented as consumers spend more time on YouTube, Gmail and Instagram.

By Robert Williams • July 24, 2019

Amazon plans to open more Go stores in Chicago, Seattle

The new locations are an indicator of the e-commerce giant’s brick-and-mortar expansion strategy.

By Tatiana Walk-Morris • July 23, 2019

Warehouse tech glitches cause $25M disruption for Asos

The problems slashed the inventory available to customers, taking a bite out of sales and margins. 

By Emma Cosgrove • July 23, 2019

Perfect Corp. rolls out makeup AR tool for small businesses

With the technology, companies can introduce artificial intelligence and augmented reality to help customers make beauty purchasing decisions.

By Tatiana Walk-Morris • July 23, 2019

EBay announces new technology chief

Along with the promotion of a longtime veteran to CTO, the company revealed other new hires, including alumni of Amazon, Twitter and Yahoo.

By Lisa Rowan • July 23, 2019

EBay buys minority stake in Paytm Mall

The investment gives the marketplace access to an audience of more than 450 million customers.

By Lisa Rowan • July 22, 2019

Why dynamic and personalized pricing strategies haven’t taken over retail — yet

The robots are here and ready to overthrow the standardized price tag. They're just waiting for retailers to hit the start button. 

By Ben Unglesbee • July 22, 2019

Giant Eagle to pilot checkout-free shopping

The technology will include computer vision, artificial intelligence and cameras around the store to keep track of what customers are grabbing. 

By Krishna Thakker • July 18, 2019

Uber launches shopping app with Cargo to boost in-car commerce

The app, which only works during an Uber trip, also will have daily deals to give riders a chance to buy limited-time items. 

By Robert Williams • July 18, 2019

Chico's-owned Soma to sell fit tech bra through b8ta

In addition to offering its "SOMAINNOFIT" bra in the retail concept's stores, the intimates brand also announced an expanded partnership with QVC.

By Caroline Jansen • July 18, 2019

Consumers like chatbots but prefer human interaction

A recent survey finds that respondents prefer the ease of communication and customer experience that come with talking to a person.

By Tatiana Walk-Morris • July 17, 2019

Back-to-school shopping on mobile will jump this year

A Deloitte study shows changing consumer trends for school supplies in late summer, but most shoppers still favor brick-and-mortar stores for purchases.

By Robert Williams • July 16, 2019