Technology: Page 10
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Courtesy of JCPenney
Q&AWhy J.C. Penney’s loyalty program is the next step in its $1B turnaround plan
Chief Customer Officer Katie Mullen explains how the retailer's revamped program will deliver value to consumers and boost first-party data reserves.
By Chris Kelly • April 17, 2024 -
Courtesy of Adidas
Adidas, Stepn partner on NFT sneakers
The Stepn x Adidas Genesis Sneakers collection is part of a one-year partnership that will see other NFT drops and physical, wearable items.
By Tatiana Walk-Morris • April 16, 2024 -
Explore the Trendlineâž”
gradyreese via Getty Images
TrendlineWhat's shaping the e-commerce landscape?
From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.
By Retail Dive staff -
Courtesy of Nike
Nike leans on Air for multiyear innovation cycle
After acknowledging the need for more innovation, the sports brand is rolling out a new product lineup and an athlete co-creation process.
By Tatiana Walk-Morris • April 15, 2024 -
Courtesy of Perfect Corp.
Perfect Corp. releases AI hair-identifying tool for personalization
The company said the tech can let brands and retailers provide personalized advice online and in-store.
By Xanayra Marin-Lopez • April 15, 2024 -
Permission granted by Viant
Sponsored by ViantIs retail’s next wave of personalization coming in 2024?
Dive into how today’s latest tech innovations give brands an opportunity to reinvent how they speak to their customers in advertising campaigns.
April 15, 2024 -
Courtesy of Knot Standard
Billy Reid acquires Knot Standard’s DTC business
As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.
By Cara Salpini • April 12, 2024 -
Courtesy of PetSmart
ColumnThe Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
By Retail Dive Staff • April 12, 2024 -
Courtesy of Amazon
Andy Jassy says Amazon will deepen investments in generative AI
Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.
By Nate Delesline III • April 11, 2024 -
Courtesy of Dove
Dove pledges to not use AI models in lieu of real women in its advertising
A new campaign, “The Code,” shows unrealistic standards produced by current AI tech and promotes guidelines for creating more inclusive results.
By Peter Adams • April 10, 2024 -
Thai Liang Lim via Getty Images
Deep DiveWhy more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
By Daphne Howland • April 10, 2024 -
Courtesy of The Home Depot
Home Depot confirms breach of employee data
The retailer said a vendor error led to the exposure of identifiable information of some employees.
By Nate Delesline III • April 9, 2024 -
Daphne Howland/Retail Dive
Best Buy to use generative AI for virtual assistant, customer support experiences
The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries.
By Tatiana Walk-Morris • April 9, 2024 -
Courtesy of Whole Foods Market
Whole Foods to pull Amazon’s Just Walk Out technology from stores
The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S.
By Peyton Bigora • April 8, 2024 -
Quinn Rooney via Getty Images
Battling shrink and theft across the globe
Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.
By Peyton Bigora • April 8, 2024 -
gmast3r via Getty Images
Sponsored by SlackAI in retail: Start small and think big
How to start using AI and automation in retail to better serve employees and customers.
April 8, 2024 -
Netfalls/Adobe Stock
Sponsored by SocialSign.inThe future of retail media networks: Unlocking the power of Wi-Fi in store
Explore how RMNs & Wi-Fi will revolutionize the in-store retail experience, offering targeted ads & enhanced customer experiences.
April 8, 2024 -
Photo Illustration by Drew Angerer via Getty Images
Shein, Temu have high customer overlap with TikTok Shop: report
Even while facing a potential ban in the U.S., the platform is dominating social shopping, an Earnest Analytics report finds.
By Tatiana Walk-Morris • April 5, 2024 -
Courtesy of Puma
ColumnThe Weekly Closeout: Puma plots design space in LA, Bank of America downgrades Figs
The athletics brand said the studio will open in 2025, while spending pullbacks contributed to the scrubs brand’s recent negative rating.
By Retail Dive Staff • April 5, 2024 -
Courtesy of Amazon Web Services
Amazon debuts app for palm payment registry
The Amazon One app can be used to enter various locations, identify individuals, pay for items and access loyalty rewards.
By Xanayra Marin-Lopez • April 4, 2024 -
Courtesy of Amazon
Amazon’s AWS unit cutting hundreds of jobs related to store technology
The e-commerce giant earlier said it was scaling back its Just Walk Out technology, including dropping it from Amazon Fresh locations in the U.S.
By Daphne Howland • April 4, 2024 -
Daphne Howland/Retail Dive
Burlington to open its biggest distribution center
The retailer is building a “highly automated,” 2 million-square-foot facility to support its growing store footprint.
By S.L. Fuller • April 4, 2024 -
Courtesy of Sarmishta Ramesh
Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores
Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.
By Daphne Howland • April 3, 2024 -
Kevork Djansezian/Getty Images via Getty Images
Lululemon launches recycled polyester anorak
The packable outerwear is made with mixed plastic waste, converted carbon emissions and the activewear brand’s old apparel.
By Laurel Deppen • April 3, 2024 -
Courtesy of Poshmark
Poshmark enlists sustainable brands for live shopping event series
Brands including Rothy’s and Christy Dawn will host shows to spotlight circular fashion in celebration of Earth Month.
By Tatiana Walk-Morris • April 3, 2024 -
George Frey via Getty Images
Walmart letting businesses tap into its route optimization tech
The move to sell its proprietary AI-driven software contributes to the retailer’s business diversification strategy.
By Larry Avila • April 2, 2024
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