Bookshop.org now allows indie bookstores to sell e-books

The new e-book platform allows independent booksellers to compete against Amazon’s Kindle apps.

By Howard Ruben • Jan. 31, 2025

Joybird brings home design tool to mobile devices

Augmented reality lets users visualize furniture in their own home, while a Space Planner view allows shoppers to view and share room designs.

By Tatiana Walk-Morris • Jan. 30, 2025

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Alo Yoga refreshes Roblox world with virtual, in-person rewards

The activewear brand is using scannable stickers at 150 locations to allow users to unlock digital wearables, a move intended to reach younger audiences.

By Xanayra Marin-Lopez • Jan. 29, 2025

CVS launches app that lets shoppers access locked-up merchandise

The company is testing the feature in a few stores to address a customer pain point that has come to the fore as retailers attempt to thwart thieves.

By Tatiana Walk-Morris • Jan. 29, 2025

Consumer spend on generative AI apps hit nearly $1.1B in 2024

Higher spending growth rates propelled by apps like ChatGPT and Google Gemini could catapult the category into the top 10 within a year.

By Aaron Baar • Jan. 27, 2025

Next generation edge cloud: Revolutionizing modern retail - Part 1

This article is the first in a three-part series exploring how next-generation edge cloud technology is transforming the retail industry.

By Rakuten Cloud • Jan. 27, 2025

Another Amazon Go will close next month

The retailer will shutter its c-store in Woodland Hills, California, on Feb. 26. Its total store count has decreased by about 50% since early 2023.

By Brett Dworski • Jan. 24, 2025

Home Depot expands on-demand delivery services with DoorDash, Uber Eats partnerships

The move adds to the home improvement retailer’s delivery capabilities, which also include a tie-up with Instacart.

By Tatiana Walk-Morris • Jan. 23, 2025

How retailers are approaching customer experience in 2025

Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

By Bryan Wassel • Jan. 23, 2025

Consumer spending forecast to grow 3.1% this year

2025 could be a “breakthrough year,” as retailers engaging with generative AI see some results, according to Deloitte.  

By Tatiana Walk-Morris • Jan. 22, 2025

Walmart invests in automation as it sells robotics arm

The retail giant will fund the buildout of more than 400 accelerated pickup and delivery centers as part of its agreement with Symbotic.

By Philip Neuffer • Jan. 22, 2025

Lee brings performance-based fabrics to new line

The company is incorporating updated design and textile enhancements into its men's jeanswear with the launch of its Lee X platform.

By Tatiana Walk-Morris • Jan. 21, 2025

NRF 2025: the future of retail depends on empowered field teams

Leading smarter, not harder: NRF 2025 highlights YOOBIC's role in retail evolution.

Jan. 21, 2025

Best Buy to launch third-party marketplace this summer

The retailer previously had a marketplace, but ultimately closed down its operations after five years. 

By Tatiana Walk-Morris • Jan. 21, 2025

Lowe’s to rebrand, add features to its Digital Home Platform

MyLowe’s Home will debut in the spring, as the retailer aims to enhance the homeowner experience through AI. 

By Tatiana Walk-Morris • Jan. 17, 2025

Retailers have made progress on phasing out harmful chemicals, nonprofits say

Reports from Toxic-Free Future and Clean Production Action analyzed how companies are addressing PFAS, PVC and other chemicals of concern in plastics, packaging and more.

By Maria Rachal • Jan. 17, 2025

Ulta Beauty has big plans for its personalization efforts in 2025

The company’s strategy includes putting a customer-centric lens on operations and investing in methods that can drive customer lifetime value.

By Bryan Wassel • Jan. 16, 2025

At NRF, 40,000 humans contemplate AI

Artificial intelligence is useful to many areas of retail, from sourcing to customer service, making it a hot topic during this year’s Big Show. 

By Daphne Howland • Jan. 16, 2025

Memorable quotes from NRF’s 2025 Big Show

Retail executives discussed the future of AI, the store experience and personalization at this year’s conference. 

By Daphne Howland and Kaarin Moore • Jan. 16, 2025

Amazon offers ad tech to retailers in retail media land grab

The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

By Peter Adams • Jan. 15, 2025

How American Eagle’s chief marketer avoids AI’s ‘generic creative’ trap

At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.  

By Peter Adams • Jan. 15, 2025

Amazon to end Prime Try Before You Buy

AI feature adoption is reducing the need for physical try-ons, the company said.

By Nate Delesline III • Jan. 13, 2025

Campaign Trail: Dollar Shave Club gets back to its disruptive roots

The direct-to-consumer trailblazer is updating its irreverent streak after a period at Unilever that “neutered” the brand’s edginess, per CEO Larry Bodner.

By Chris Kelly • Jan. 13, 2025

How Walmart’s latest brand refresh reinforces bigger digital ambitions

The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.

By Peter Adams • Updated Jan. 14, 2025

AI at the retail edge: What’s possible now

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

By Samir Sandesara, Dell Technologies • Jan. 13, 2025