REI changes policy to stop serial returners

The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.

By Nate Delesline III • Nov. 18, 2024

Perigold plans more store openings in 2025

The retailer, which is part of Wayfair’s portfolio, will open a Houston location in the spring featuring furniture, decor, lighting, kitchen, bath and tile products.

By Howard Ruben • Nov. 18, 2024

Explore the Trendline➔

Inside retail supply chains

Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

By Retail Dive staff

Auction of struggling San Francisco Centre mall postponed

The property, previously anchored by a Nordstrom flagship that left last year and now more than $625 million in default, was set to be sold Thursday.

By Daphne Howland • Nov. 18, 2024

Ulta Beauty bets big on market fulfillment center model

As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

By Alejandra Carranza • Nov. 18, 2024

Yeti, E.l.f. Beauty and others prep supply chains for Trump tariffs

Some businesses are planning more production outside of China or mulling price increases. Others are maintaining the status quo.

By Max Garland • Nov. 18, 2024

The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’

The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.

By Retail Dive Staff • Nov. 15, 2024

Brilliant Earth opens first street-level store in New York City

Located in the Nolita neighborhood, the showroom features a try-on bar and a dedicated space for bridal and fine jewelry appointments.

By Howard Ruben • Nov. 15, 2024

Tapestry and Capri terminate merger agreement

After losing a lawsuit against the FTC, both companies agreed to cancel the deal, calling the legal process “uncertain and unlikely to be resolved.”

By Laurel Deppen • Nov. 14, 2024

Amazon Fresh expansion continues as chain opens long-awaited stores

The company confirmed the opening of eight stores across five states and will continue to selectively add locations based on consumer response.

By Peyton Bigora • Nov. 14, 2024

Grove doubles down on DTC, will ditch brick-and-mortar partnerships

The sustainability-focused consumer products brand said that selling through retail stores generated few sales and has been “consistently unprofitable.”

By Daphne Howland • Nov. 13, 2024

Sephora opens final location in Australia store expansion

The beauty retailer, which debuted three stores in the country this fall, said the locations reflect its passion for experiential retail.

By Xanayra Marin-Lopez • Nov. 13, 2024

ThredUp focuses on social commerce with new hire

The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

By Tatiana Walk-Morris • Nov. 13, 2024

BJ’s names new chief operations officer, chief supply chain officer

The promotions follow the resignation of Jeff Desroches, the company’s former chief operations officer.

By Peyton Bigora • Nov. 13, 2024

REI taps former Sephora, Williams-Sonoma exec for chief marketer

Abigail Jacobs will oversee all marketing functions at the outdoor retailer, which has struggled to return to profitability in recent years.

By Cara Salpini • Nov. 12, 2024

October retail hiring hit a low not seen since before the pandemic

Actual seasonal job gains may fall below 2023 numbers but slightly surpass 2022 numbers, analysis from Challenger, Gray & Christmas indicates.

By Carolyn Crist • Nov. 12, 2024

Grocers continue to add electronic shelf label software

Aldi, Gelson’s and Hornbacher’s have deployed Instacart's pick-to-light capability in stores.

By Catherine Douglas Moran • Nov. 12, 2024

How retailers are making it harder to shop, just in time for the holidays

Thwarting customers, in stores or online, isn’t any way to make a sale.

By Daphne Howland • Nov. 12, 2024

Von Maur opens first store in Pennsylvania

The family-owned department store chain plans to open its first store in North Dakota next year and is investing $100 million to renovate its existing stores.

By Nate Delesline III • Nov. 11, 2024

How to turn payments into a competitive advantage

Businesses should broaden how they view their choice of payment provider to simultaneously contain costs while also leveraging innovation to improve efficiency and better engage and serve customers.

Nov. 11, 2024

Amazon launches same-day drone delivery in Arizona city

Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

By Max Garland • Nov. 8, 2024

StockX co-founder to take over as CEO amid declines in sneaker resale

Greg Schwartz, who has been the company’s chief operating officer since its 2016 launch, will replace Scott Cutler, an early investor.

By Daphne Howland • Nov. 8, 2024

Kizik taps 20-year Nike vet as SVP of design

Andreas Harlow, former vice president and global footwear creative director of Nike’s Jordan Brand, joined the hands-free footwear brand earlier this fall.

By Howard Ruben • Nov. 8, 2024

67% of parents will use BNPL to finance the holidays

Parents are using pay later plans to justify large purchases and better manage their finances, according to a new survey. 

By Tatiana Walk-Morris • Nov. 8, 2024

The Weekly Closeout: E.l.f. Beauty enters Dollar General as retail preps for a new president

The beauty brand is looking to democratize its offerings, while retail trade groups and analysts sound the alarm on tariffs amid the election results.

By Retail Dive Staff • Nov. 8, 2024

Wayfair COO steps down

At the end of the year, Thomas Netzer will exit the role he’s occupied since 2019.

By Kaarin Moore • Nov. 8, 2024