Operations


  • The exterior of Calvin Klein's NYC flagship in SoHo
    Image attribution tooltip
    Courtesy of Calvin Klein
    Image attribution tooltip

    Calvin Klein opens flagship in SoHo

    The store reestablishes the brand’s presence in the city and follows openings in Paris and Tokyo.

    By Howard Ruben • Dec. 15, 2025
  • An iRobot Roomba is deployed in a home.
    Image attribution tooltip
    Courtesy of iRobot
    Image attribution tooltip

    Inflation, tariffs help send iRobot into bankruptcy

    The Roomba-maker’s largest Chinese manufacturer has agreed to acquire the company via a Chapter 11 restructuring.

    By Dec. 15, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • An internal shot of Burberry's shop-in-shop inside of Saks in New York City.
    Image attribution tooltip
    Courtesy of Courtesy of Luis Guillén for Saks
    Image attribution tooltip

    Burberry names chief operating and supply chain officer

    Matteo Calonaci succeeds Supply Chain and Industrial Officer Klaus Bierbrauer, who will remain with the company during a transition period.

    By Antone Gonsalves • Dec. 15, 2025
  • People walking through a futuristic, neon-lit digital cityscape.
    Image attribution tooltip

    Adobe Stock

    Image attribution tooltip
    Sponsored by Facteus

    The retail visibility gap – and how verified spend closes it

    Your shoppers move fast. Lucky for you, so does Facteus data. See how real-world transaction data transforms strategic decision-making.

    By Andrew Donsbach • Dec. 15, 2025
  • Walmart employee with two crates on a dolly outside of someone's home
    Image attribution tooltip
    Retrieved from Walmart.
    Image attribution tooltip

    Walmart touts delivery for last-minute gifts

    The big-box retailer says it can reach 95% of U.S. households within 3 hours and it is using streamlined delivery to entice consumers to shop — even on Christmas Eve.

    By Howard Ruben • Dec. 12, 2025
  • White exterior of Anthropologie storefront in Washington, D.C., with sale signs
    Image attribution tooltip
    Dani James/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Consumers lean on BNPL and Walmart gets excited about Anthropologie

    Reliance on buy now, pay later services has ticked up during the holidays, and the big-box retailer is bringing Anthropologie to its headquarters. 

    By Retail Dive Staff • Dec. 12, 2025
  • A Wing drone carrying a Walmart delivery.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart launches drone delivery in metro Atlanta

    Products eligible for the delivery method include grocery items, household goods and over-the-counter medicine. 

    By Kelly Stroh • Dec. 12, 2025
  • Exterior shot of a DXL store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    DXL, FullBeauty to merge

    The companies see opportunity in an underserved and fragmented market, despite the rising use of GLP-1 drugs.

    By Dec. 12, 2025
  • Two mannequins at the foot of a red set of stairs in Lululemon's SoHo store.
    Image attribution tooltip
    Courtesy of Lululemon
    Image attribution tooltip

    Lululemon founder decries brand ‘erosion’ as CEO prepares to exit

    Chip Wilson alleged the board and Calvin McDonald oversaw years of value destruction of the brand, though most analysts praised McDonald’s tenure.

    By Dec. 12, 2025
  • A headshot of Calvin McDonald.
    Image attribution tooltip
    Courtesy of Lululemon
    Image attribution tooltip

    Lululemon CEO Calvin McDonald to step down in January

    The executive oversaw a period of tremendous growth at the activewear giant, but exits amid falling sales in its largest region.

    By Updated Dec. 11, 2025
  • An office supplies store.
    Image attribution tooltip
    "Office Depot" by Mike Mozart is licensed under CC BY 2.0
    Image attribution tooltip

    New owner taps CEO for Office Depot, OfficeMax

    Private equity firm Atlas Holdings on Wednesday completed its $1 billion acquisition of the struggling office supplies and services company.

    By Dec. 11, 2025
  • Urban Outfitters SoHo Nike Shop
    Image attribution tooltip
    Courtesy of Urban Outfitters
    Image attribution tooltip

    5 store concepts that debuted in 2025

    From shop-in-shops to formats targeting Gen Z, retailers leaned into physical retail to win over consumers this year.

    By Dec. 11, 2025
  • A person walks into a retail store. The word "Gap" is displayed outside the store.
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip

    Gap’s supply chain productivity gains fuel holiday confidence

    Technology upgrades in fulfillment centers and more rigorous inventory management have the company feeling strong amid the year-end retail rush.

    By Philip Neuffer • Dec. 10, 2025
  • A GameStop storefront at a mall
    Image attribution tooltip
    Cara Salpini/Retail Dive
    Image attribution tooltip

    Collectibles now make up nearly a third of GameStop’s sales

    The category was the lone bright spot in the gaming retailer's top-line results, as hardware and software both declined.

    By Dec. 10, 2025
  • L.L. Bean flagship store in Freeport, Maine
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    L.L. Bean keeps opening more stores

    With this year's seven new locations exceeding expectations, the outdoor retailer will add eight more in 2026 and plans at least that many in 2027.

    By Dec. 10, 2025
  • Red circular Target store interior in New York City
    Image attribution tooltip
    Courtesy of Target
    Image attribution tooltip

    Target unveils SoHo store concept featuring curated beauty, apparel

    The updated New York City location aims to recapture the retailer’s merchandising authority with influencer-driven product edits and rotating styles.

    By Dec. 9, 2025
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Bed Bath & Beyond, Brand House Collective appoint chief merchant

    Nora Gomez has more than 20 years’ experience, most recently as the chief merchant at NFM, formerly known as Nebraska Furniture Mart.

    By Dec. 9, 2025
  • The building features a modern glass façade with the Nasdaq logo prominently displayed. Surrounding the structure are other commercial buildings and digital billboards, which are characteristic of the vibrant Times Square environment.
    Image attribution tooltip
    Alamy
    Image attribution tooltip

    Walmart debuts on Nasdaq

    The stock market transfer “signals a strategic alignment with the tech-heavy exchange,” according to analysts. 

    By Dec. 9, 2025
  • A Mango storefront.
    Image attribution tooltip
    Courtesy of Mango
    Image attribution tooltip

    Mango taps AI for sourcing quality, compliance

    Using Inspectorio’s software, the retailer can digitize and standardize lab-testing analytics to drive supply chain improvements.

    By Kelly Stroh • Dec. 9, 2025
  • People in the city gathered around a department store entrance.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Saks Global sues to block Bergdorf chief merchant’s move to Nordstrom

    The luxury company alleges that Yumi Shin violated her noncompete agreement, stole proprietary information and must give back nearly $50,000 in payouts.

    By Dec. 8, 2025
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Bed Bath & Beyond veteran returns as chief of stores

    Glen Cary takes on the role at a company that may be similar in name, but is vastly different than the Bed Bath & Beyond he worked at for over a decade.

    By Dec. 8, 2025
  • A worker in an orange vest collects a large number of red carts while standing in front of a Target store.
    Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip

    Retail job cuts up nearly 140% from last year

    In the first 11 months of the year, the industry has recorded nearly 92,000 job cuts, with over 3,200 in November alone, according to Challenger, Gray and Christmas.

    By Howard Ruben • Dec. 8, 2025
  • An Apple Wallet symbol is seen on a black screen, with a fingertip hovering above it.
    Image attribution tooltip

    Thomas Trutschel/Picture-Alliance/DPA/AP

    Image attribution tooltip
    Deep Dive

    Digital wallet use outpaces regulators

    Consumers are increasingly turning to these mobile tools for convenience and new features, and regulators are trying to catch up.

    By Justin Bachman , , Dec. 8, 2025
  • Off-price retailers neutralize tariff impact

    Inventory and pricing strategies helped TJX, Ross and Burlington protect margins in Q3, and they expect even greater success in Q4.

    By Dec. 8, 2025
  • TikTok's app is seen on an iPhone.
    Image attribution tooltip
    Dan Kitwood via Getty Images
    Image attribution tooltip

    TikTok Shop tightens Postal Service shipping options for sellers

    USPS shipping labels must be purchased through TikTok Shipping starting in January or face rejection, per the e-commerce platform.

    By Max Garland • Dec. 8, 2025