Understanding today’s consumer and increasing their spend in 2023

Following sharp shifts in recent years, today’s consumers have once again adapted their buying behaviors to match evolving economic conditions.

Jan. 17, 2023

Delaware North scores big wins by offering a fast, frictionless in-store experience

Technology alleviates bottlenecks and creates a convenient alternative to traditional checkout.

Jan. 17, 2023

Explore the Trendline➔

The latest in experiential retail

From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Glossier reformulates iconic product, leaving customers wondering why

The DTC beauty brand announced it is releasing a vegan version of its Balm Dotcom, which was met with strong customer reactions online.

By Dani James • Jan. 13, 2023

Lowe’s in-houses retail media operations in efficiency play

The move serves as a potentially worrying sign to agencies that have invested heavily in marketing services related to the red-hot category.

By Peter Adams • Jan. 13, 2023

New Lands’ End CEO wants to grow customer base, open stores

With rising customer acquisition costs online, Andrew McLean says traditional marketing methods — including its catalog — could be key.

By Cara Salpini • Jan. 12, 2023

Meta implements new system for addressing algorithmic ads bias

VRS marks the first time the company’s advertising falls under direct court oversight and could be a wake-up call for others using algorithms to target ads.

By Peter Adams • Jan. 11, 2023

Babies R Us to open flagship store

The opening at American Dream marks a return of the brand to the U.S. And owner WHP Global has plans for a national rollout. 

By Kaarin Moore • Jan. 11, 2023

Purple CEO: ‘It’s time for the brand to mature’

Quirky marketing helped the mattress brand get its start, but now Rob DeMartini wants it to look a lot more like a traditional mattress seller.

By Cara Salpini • Jan. 11, 2023

Instagram to remove shopping tab

Despite getting rid of a dedicated commerce destination, the social media company said it is still investing in shopping experiences.

By Dani James • Jan. 10, 2023

5 trends that shaped the holidays in 2022

From deep discounts to metaverse activations, here are some of the biggest influences on the season.

By Retail Dive Staff • Jan. 9, 2023

H&M centers on sustainability for Roblox activation

The Loooptopia experience allows users to create and recycle custom digital garments and unlock special rewards.

By Jessica Deyo • Jan. 5, 2023

Wilson opens two new Chicago stores

The brand plans to expand its footprint in 2023, and the latest Oak Brook neighborhood location features a pickleball court.

By Dani James • Jan. 4, 2023

American Girl launches virtual museum experience

Like others in the retail space, the doll brand is seeking to reach its audience virtually — with games, content and a gift shop.

By Tatiana Walk-Morris • Jan. 4, 2023

Victoria’s Secret brand chief will leave after less than a year in new role

Amy Hauk, who led the lingerie giant’s Pink brand for four years before the company integrated its two major labels, will exit in March.

By Daphne Howland • Jan. 4, 2023

Kenan Thompson interns for Old Navy in video series invoking ‘Kindergarten Cop’

The long-tenured “SNL” veteran is out of place among pint-sized peers in a six-part effort that focuses on entertainment value over branding.

By Peter Adams • Jan. 4, 2023

Silk and Sonder to sell on QVC

The direct-to-consumer brand is hoping to reach new customers by expanding its distribution.

By Tatiana Walk-Morris • Jan. 3, 2023

Digital ad spend in November declined for first time since 2020

The 4% year-over-year dip in digital is joined by an 8% decline in overall ad spend for the month, per findings from Standard Media Index.

By Jessica Deyo • Dec. 27, 2022

H&M, Good American partner

The fast-fashion retailer began featuring Good American on its Swedish and German websites in December.

By Kaarin Moore • Dec. 22, 2022

NYX launches new makeup collection on Roblox

The beauty brand set up shop in iHeartLand, allowing consumers to interact virtually with its latest shades and products. 

By Sara Karlovitch • Dec. 20, 2022

H&M releases metaverse-inspired collection

Encompassing both the physical and digital worlds, the launch will include augmented reality filters, a metaverse experience and real-life products.

By Tatiana Walk-Morris • Dec. 19, 2022

How Ulta is approaching its new store layout and the holidays

Chief Merchandising Officer Monica Arnaudo spoke with Retail Dive about store navigation, pricing options, and bringing mass and prestige together.

By Dani James • Dec. 19, 2022

An evolution of influence: Using social commerce to spark consumer confidence

Shopping with others is more informative and more fun, resulting in a better overall experience for shoppers and fewer regrets and returns for retailers.

By Emily Hotz • Dec. 19, 2022

Former Amazon Prime Video exec launches video commerce app

Alex Perez-Tenessa said Trendio was created because “traditional e-commerce wasn't working for customers.”

By Tatiana Walk-Morris • Dec. 16, 2022

The Weekly Closeout: Build-a-Bear enters Roblox and Torrid partners with ThredUp

The toy company is launching a game where users can become business tycoons, and the DTC apparel company announced a resale program.

By Retail Dive Staff • Dec. 16, 2022

FTC hints at updating environmental claim guidelines

The agency acknowledged that consumer interest in more sustainable retail products has risen since it last updated its “Green Guides” in 2012.

By Dani James • Dec. 16, 2022