Many shoppers say marketing emails aren't effective on mobile

Promotional emails may not be designed for an era in which 70% of consumers are using smartphones to view them, according to a new survey.

By Dan O'Shea • Nov. 14, 2018

JD.com racks up $23B during Singles Day

Self-created sales events are huge successes for Alibaba and Amazon, but others like JD.com, Target and Walmart also tag along for big gains.

By Dan Alaimo • Nov. 13, 2018

Explore the Trendline➔

The latest in experiential retail

From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Sports retailers struggle with systemic culture problems

Allegations against several companies — including Nike, Under Armour and Adidas — raise questions about the root causes of a spate of recent claims.

By Cara Salpini • Nov. 13, 2018

Bluefly, NeWants team up on gamified shopping platform

Tech, home and lifestyle products are discounted through socially-driven flash sales. 

By Dan O'Shea • Nov. 12, 2018

Retail Therapy: Frontgate's $5K deer in the holiday headlights

If being stared down by a family of animated deer is on your Christmas list, Frontgate should be too.

By Cara Salpini • Nov. 9, 2018

Amazon mails out 1st toy catalog

A Holiday of Play, the e-tailer's catalog, joins many others in the toy category, a market with considerable space in the absence of Toys R Us.

By Daphne Howland • Nov. 8, 2018

To thine own selves be true: You have more customers than you think

Understanding shoppers' specific roles will better position you to give them what they need, writes Michael Solomon, a professor of marketing at Saint Joseph's University.

By Michael Solomon • Nov. 7, 2018

Macy's, Facebook debut holiday pop-up shops

The social media giant will host 100 brands, many of them online pure-plays, at The Market @ Macy's. 

By Daphne Howland • Nov. 6, 2018

Glossier to transform NYC showroom into 1st flagship

The startup beauty brand is planning to open "two shoppable floors" in SoHo this week, following in the footsteps of other digitally native brands.

By Cara Salpini • Nov. 6, 2018

Why catalogs still have a hold on holiday marketing

Many retailers have turned into fourth-quarter catalogers to cash in on the season's sentimentality, while shoppers are crossing "irrelevant email marketing" off their lists this year.

By Cara Salpini • Nov. 2, 2018

Retail Therapy: For these jeans, third time is definitely not the charm

"The more the merrier" shouldn't apply to waistbands, especially when it means layering blue jeans under acid-wash blue jeans under white jeans.

By Cara Salpini • Nov. 2, 2018

Comic Dive: Night of the Living Brand

It's scary for brands as consumer preferences and technology evolve. Some may make it out alive but others will live on only in memory.

By John Hazard and Lisa Burdige • Oct. 31, 2018

American Apparel relaunches online in Canada

The brand has no plans for stores, and doesn't seem to have much of a plan to move past controversial founder Dov Charney's vibe, either.

By Daphne Howland • Oct. 31, 2018

Banana Republic to open Cos Bar beauty shop-in-shop

The luxury cosmetics retailer is about one-third its usual size and is staffed by Cos Bar employees, according to a Women's Wear Daily report.

By Cara Salpini • Updated Oct. 30, 2018

The Property Bros launch their own marketplace

"Casaza" is a content-heavy, curated marketplace that deepens the Scott twins' push into retail after a recent tie-up with Kohl's.

By Daphne Howland • Oct. 29, 2018

Monetate, Bazaarvoice aim to turn holiday shoppers into year-round customers

The personalization platform will use Bazaarvoice’s shopper profiles to help brands create product recommendations post-holiday.

By Daphne Howland • Oct. 29, 2018

Levi’s, Disney test Snapchat social commerce

Shoppers at the jean maker's store in Orlando can "try on" a limited-edition Mickey Mouse hat using an AR lens and order through the image-messaging app.

By Robert Williams • Oct. 29, 2018

What Gen Z wants for Christmas

It's a long list — and one that includes not just online and mobile shopping, but also in-store experiences and the ability to engage meaningfully with retailers on social.

By Cara Salpini • Oct. 26, 2018

Retail Therapy: Target is dreaming of a cheesy Christmas

For some people, the holidays means pine trees and string lights, but at Target, it means cheese advent calendars — because how can you be merry if there's no dairy?

By Cara Salpini • Oct. 26, 2018

5 top women transforming retail

From Sephora to Away, these female executives are spurring the industry to higher levels of innovation and performance. 

By Kaarin Moore • Oct. 25, 2018

Burberry, Target settle trademark dispute

The mass merchant's practice of partnering with luxury brands for special collections made it all the more confusing for consumers, Burberry argued in U.S. federal court.

By Daphne Howland • Oct. 24, 2018

Sally Beauty debuts new loyalty program

The beauty retailer joins several others with a revamped rewards program that gives its biggest spenders extra benefits.

By Daphne Howland • Oct. 24, 2018

Outdoor retailers put down roots in used goods

The North Face Renewed is one of the most recent refurbished goods programs to try to make new life out of used products, but the secondary market is taking off — and not just outdoors.

By Cara Salpini • Oct. 24, 2018

REI's 4th #OptOutside includes $1M for research

The outdoor retailer is partnering with the University of Washington to launch a center dedicated to researching how time spent in the outdoors impacts health.

By Cara Salpini • Oct. 23, 2018

Teens increasingly turning to Lululemon, Adidas

Nike is falling in teenagers' estimation, losing 3% mindshare, while Vans and even Crocs are grabbing their attention, according to a Piper Jaffray study.

By Daphne Howland • Oct. 23, 2018