New Amazon 'counterfeit crimes unit' aims for zero fakes

The e-commerce giant says prevention remains a priority but that its new taskforce will help it pursue civil and criminal measures against "bad actors."

By Daphne Howland • June 24, 2020

Amazon, Valentino team up in court over alleged counterfeits

The e-commerce giant has come under fire before for the proliferation of fakes on its website, but says it will "take aggressive action."

By Daphne Howland • June 22, 2020

Many shoppers worry about fake goods during COVID-19 outbreak

Over two-thirds of shoppers are concerned that the outbreak will lead to more counterfeit or low-quality goods being sold online, Red Points found.

By Tatiana Walk-Morris • March 23, 2020

Can retailers combat consumer desire for counterfeits?

Online marketplaces have launched initiatives aimed at addressing counterfeit sales, but those efforts can be cumbersome for brands. 

By Tatiana Walk-Morris • Feb. 11, 2020

Security is key for retailers. But it can't stand in the way of efficiency, CIO says

When overhauling the furniture retailer's connectivity solutions, Rent-A-Center's Mike Santimaw had to shift the security-focused model of the business.

By Samantha Schwartz • Jan. 15, 2020

Visa, Mastercard hold fast to gas stations' chip-card deadline

Fuel retailers were given an extra five years to upgrade to EMV technology, but 70% of convenience store owners in a survey said they still haven't done so.

By Dan Ennis • Jan. 10, 2020

Cybercriminals latest retail target? Loyalty programs

Failing to protect reward program data can drive customers to more secure competitors.

By Tatiana Walk-Morris • Jan. 2, 2020

97% of retailers hit by organized theft and other crimes

According to the National Retail Federation, 68% of companies have seen an increase in organized retail crime. 

By Tatiana Walk-Morris • Dec. 27, 2019

Wawa hit with malware data breach

The convenience and fuel retailer said the data security incident may have impacted all locations.

By Lisa Rowan • Dec. 23, 2019

Macy's data breach caused by a customized Magecart attack, research finds

Digital skimmers have been around for years, but a new type of point-of-sale attack is tailored for the target. 

By Samantha Schwartz • Dec. 23, 2019

Retail cyberattack attempts up 20% last year

Increased attack sophistication has some chief information security officers planning to increase staffing in 2020.

By Lisa Rowan • Dec. 17, 2019

Over a quarter of US shoppers have purchased counterfeit goods: Report

Fake items erode brand trust, according to a study by Incopro, but some consumers are warming up to buying knockoffs.

By Tatiana Walk-Morris • Dec. 9, 2019

Black Friday cybersecurity responsibility falls to customers

Cybercriminals feed on shoppers with weak personal cyber hygiene. Have companies done enough to protect customers?

By Samantha Schwartz • Nov. 27, 2019

Macy's suffers another data breach

The hack, which went undetected for about a week, comes at a particularly inopportune time for the department store.

By Daphne Howland • Nov. 20, 2019

Mobile apps pose lower risk of online shopping fraud

E-commerce fraud increases prior to the holidays but doesn't comprise many transactions.

By Tatiana Walk-Morris • Nov. 11, 2019

Ralph Lauren launches digital IDs to authenticate merchandise

The new technology will allow products to be verified as goods move through the supply chain. 

By Tatiana Walk-Morris • Nov. 5, 2019

Rebag launches appraisal tool for luxury handbags

The company's new software, called Clair, provides a resale value estimate instantly.

By Lisa Rowan • Oct. 24, 2019

Theft is a major risk for retailers using scan-and-go tech, expert says

But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training. 

By Krishna Thakker • Oct. 22, 2019

Retail loyalty programs are prime targets for online fraud

Customer identity manipulation has also experienced growth as a method for attacks, according to a new report.

By Tatiana Walk-Morris • Oct. 21, 2019

Zappos bucks cash payouts, proposes 10% discount as breach settlement

Impacted customers received emails entitling them to a one-time, 10% discount through the end of the year following the 2012 data breach.

By Samantha Schwartz • Oct. 21, 2019

Balancing 'safe' and 'welcoming' in the era of mass shootings

Being prepared today can save lives — as well as significant business costs — tomorrow, writes Vice President of Pinkerton, Jason Porter. 

By Jason Porter • Sept. 12, 2019

When levees break: How retailers are preparing for a riskier natural world

The march of fearsome weather events has caught the attention of retailers, who collectively have some 26,000 stores at risk of climate-based calamities. 

By Ben Unglesbee • Aug. 19, 2019

StockX reveals details about data breach

The online marketplace says customer financial data was not compromised.

By Lisa Rowan • Aug. 14, 2019

Amazon drivers part of $10M theft ring, FBI says

Two Seattle-area Amazon logistics contractors were allegedly stealing goods intended for warehouses or customers and selling them to pawn shops. 

By Emma Cosgrove • Aug. 8, 2019

Poshmark hit by data breach

The company stated that financial information was not compromised, but recommends users change their passwords. 

By Tatiana Walk-Morris • Aug. 5, 2019