The key to tight cybersecurity: Watch the vendors

In today's retail environment, retailers are really only as secure as their least secure vendor.

By Daphne Howland • Aug. 6, 2015

Costco, Sam's Club, others caught up in photo services data troubles

The trouble at the retailers stems from a possible data breach at photo services company PNI Digital Media.

By Daphne Howland • July 21, 2015

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The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

US clothing group: Alibaba is failing to curb faux goods

The American Apparel & Footwear Association sent an open letter to Alibaba Group's Jack Ma over what it says is a lack of progress combating the sale of fakes on its website.

By Daphne Howland • July 20, 2015

CVS warns of possible photo site breach

The problem is a reminder that the introduction of chip-and-PIN or EMV credit cards is hardly the last answer to payment data breaches.

By Daphne Howland • July 20, 2015

How a recall can actually help — and not just hurt — a retailer's brand

By alerting customers to product quality issues in a timely manner, retailers can enhance customer loyalty and even help their brand image.  

By Daphne Howland • July 1, 2015

Wal-Mart reinstating greeters as part of anti-theft push

The retailer is testing the return of the Wal-Mart door greeter, who may be checking receipts as customers leave and otherwise help deter theft.

By Daphne Howland • June 22, 2015

Wal-Mart pushes to crack down on theft

Its recent wage increases may mean that the retailer needs to trim fat elsewhere.

By Daphne Howland • June 5, 2015

OTA names most trustworthy online retailers

The announcement during IRCE revealed American Greetings leads in security, privacy and consumer protection. 

By Ian P. Murphy • June 3, 2015

Why fake goods are a real problem—and what retailers can do about it

Fake goods are becoming commonplace in emerging online markets. What should retailers do?

By Daphne Howland • May 27, 2015

Banks shoot down Target's $19M data breach settlement

$19 million covers only a fraction of the costs, banks say. 

By Ian P. Murphy • May 27, 2015

After Lilly Pulitzer debacle, Target cracks down on resellers

Its much-anticipated Lilly Pulitzer line was scooped up swiftly and in huge volume by eBay sellers who bought and listed the merchandise online at big markups, upsetting customers and denying Target a way to connect with them.

By Daphne Howland • May 22, 2015

Luxury goods company sues Alibaba, alleging counterfeits

The Chinese e-commerce giant will fight a lawsuit brought by Gucci parent Kering. 

By Ian P. Murphy • May 18, 2015

Investors hit Etsy with suit over alleged fraud

Etsy’s shares have fallen since it was revealed that its issue with fake goods is quite serious.

By Daphne Howland • May 18, 2015

Lumber Liquidators halts sales of Chinese laminate flooring

The retailer has also hired former FBI chief Louis J. Freeh to help with its own investigation.

By Daphne Howland • May 8, 2015

Sally Beauty investigating 'unusual activity' on customers' cards

The news comes little over a year after the retailer suffered a hack that stole payment card numbers and security codes from thousands of customers. 

By Kelsey Lindsey • May 4, 2015

Lowe's halts sale of laminate flooring after report

The move is in response to a report that some of Lowe's laminate flooring may be contaminated by toxins. 

By Daphne Howland • May 4, 2015

UPDATE: Banks object to Target and MasterCard settlement over breach

A group of small banks and credit unions say that the settlement is a "sweetheart deal" meant to undermine their own claims. 

By Daphne Howland • April 23, 2015

Specialty, luxury stores pay the highest retail rents: report

Not surprisingly, rent expense as a percentage of sales falls for more productive retailers, according to this report commissioned by CNBC.

By Daphne Howland • April 23, 2015

House approves cybersecurity bill

The measure gives retailers liability protections when sharing breach and cybersecurity information and preempts some confusing and contradictory state laws.

By Daphne Howland • April 23, 2015

IoT will carry new cybersecurity challenges: Booz Allen

Retailers will need to have an "active defense" to head off breaches. 

By Ian P. Murphy • April 22, 2015

The new 'bring your own': The pros and cons of BYOD

While "bring your own device" offers retailers and their employees added connectivity, it also comes with some added security concerns. 

By Ian P. Murphy • April 9, 2015

Sears REIT to raise $2.6B from shareholders

The retailer Wednesday released more details about its plans to leverage its extensive real estate holdings.

By Daphne Howland • April 2, 2015

Top 3 Automated Predictive Email Campaigns for 2015

With the help of predictive technology, retailers are building their customer base with tailored messages and shopping experiences.

March 31, 2015

GNC bolstering quality controls

The supplements retailer will announce a plan to test its products in an agreement with the New York State attorney general’s office

By Daphne Howland • March 30, 2015

UPDATE: Consumer Product Safety Commission investigating Lumber Liquidators

Sens. Bill Nelson and Charles Schumer had asked several federal agencies to investigate whether the retailer is selling toxin-contaminated laminate.

By Daphne Howland • March 26, 2015