Visa alerts merchants on Oracle POS security breach

The alert includes a list of Internet addresses believed to have been used in the attack, a list Oracle itself has yet to release.

By Dan O'Shea • Aug. 14, 2016

Oracle admits hack compromised merchant POS portal

The company seems to know little about the attack—how and when it happened, for how long it went on, and to what extent merchant data may have been exposed.

By Dan O'Shea • Aug. 8, 2016

Wal-Mart selling imperfect, 'ugly' produce to stem food waste

Selling food that would otherwise get bypassed by consumers could save the company millions, but it will take educating its customers.

By Daphne Howland • July 25, 2016

Birkenstock pulls products from Amazon over counterfeiting concerns

Birkenstock USA CEO David Kahan says the brand is leaving due to "unacceptable business practices."

By Daphne Howland • July 21, 2016

Gun violence has shoppers, mall landlords vigilant

The American shopping mall is like a public square, where people gather to socialize, eat and shop. Feeling safe is paramount.

By Daphne Howland • July 13, 2016

Why retail has a growing reverse supply chain problem—and how to fix it

As consumers move online to order goods, retailers are grappling with the growing problem, and cost, of return waste. 

By Kelsey Lindsey • July 12, 2016

Vantiv on what EMV means for e-commerce fraud—and why Apple Pay is a security game changer

EMV chip-enabled credit and debit cards threaten to push counterfeit fraud from brick-and-mortar retail to the web. Merchants must take decisive steps to protect their customers and their brand, says Vantiv's Ned Canning.

By Jason Ankeny • July 5, 2016

Alibaba launches new system to combat counterfeits

The company has been under increasing pressure from brands as well as U.S. and Chinese regulators to curtail the volume of fake goods sold on its marketplaces.

By Daphne Howland • July 5, 2016

American Express eases fraud liability for non-EMV merchants

American Express joins Visa in blocking counterfeit fraud charges under $25 for merchants that have not yet made the transition to EMV payment terminals.

By Dan O'Shea • June 23, 2016

NRF asks FTC to investigate credit card council on antitrust concerns

The FTC said in March that it was investigating the auditing methods of the Payment Card Industry Data Security Standards.

By Daphne Howland • June 3, 2016

Alibaba to IACC: We have the tech, scale to combat counterfeits

Alibaba touted its efforts to fight bootleg products days after the International AntiCounterfeiting Coalition abruptly suspended its membership in response to member outcry.

By Daphne Howland • May 20, 2016

Study: Online operating costs crushing brick-and-mortar retailers

Merchants have successfully increased digital sales but thinned their margins in the process, retail strategy firm HRC Advisory found.

By Daphne Howland • May 4, 2016

Survey: Outsized IT confidence leaving retailers vulnerable to cyberattack

Retail data breaches involving personally identifiable information have more than doubled since 2014, a new Tripwire survey reveals.

By Daphne Howland • April 27, 2016

Retailers now leading cyber-attack target, eclipsing financial sector

In an especially alarming finding, many vulnerabilities were sitting on business IT systems for years, waiting to be exploited.

By Daphne Howland • April 20, 2016

MasterCard: 67% of branded credit cards now feature EMV chips

About 1.2 million merchant locations nationwide now accept EMV-enabled payments, a 121% increase since October. 

By Jason Ankeny • April 1, 2016

Why Amazon's 'Big Brother' warehouse theft surveillance is a big mistake

Broadcasting examples of employee theft on big screens not only strikes many as creepy—it also turns off the wrong workers.

By Daphne Howland • March 23, 2016

Report: Amazon's anti-theft tactics include broadcasting firings in warehouses

Employees find Amazon's practice of publicizing firings for thefts creepy, but many say its low pay and working conditions are worse.

By Daphne Howland • March 8, 2016

The state of EMV: Change is coming…slowly

It’s been five months since the liability shift, yet fewer than 40% of U.S. merchants are EMV-ready. Why?

By Lara Ewen • March 3, 2016

Theft-prevention tag maker Checkpoint acquired for $443m

Checkpoint Systems offers advanced RFID inventory control systems that help retailers track and secure merchandise from source to shelf.

By Ian P. Murphy • March 3, 2016

FTC enhances identity theft reporting site as problem grows

The FTC’s revamped approach to help consumers recover from identity theft could also help expose the problem in more detail.

By Daphne Howland • Feb. 1, 2016

Birchbox trims 15% of staff, halts Canadian operations

The moves come at a time when talk of a tech bubble burst heats up.

By Daphne Howland • Feb. 1, 2016

Louis Vuitton suing online sellers in China over fakes

Partnering with Alibaba’s Taobao or JD.com is an essential way for retailers to sell to China’s vast middle class. But many have had to become more savvy about battling counterfeiters. 

By Daphne Howland • Jan. 11, 2016

Apple veteran will help Alibaba head off counterfeits

IP wunderkind has helped Apple, Pfizer fight fakes in the past.

By Ian P. Murphy • Dec. 22, 2015

NRF: Holiday returns to cost retailers $2.2B this year

More shoppers will be attempting fraudulent returns this year, the NRF says. 

By Daphne Howland • Dec. 18, 2015

FTC doles out $1.3M in fines to retailers over bamboo rayon

Nordstrom, Bed Bath & Beyond, J.C. Penney, and Backcountry.com will collectively pay the fine to settle allegations of deceptive labeling.

By Daphne Howland • Dec. 11, 2015