MasterCard joins push into biometric security for online purchases

The credit card giant is planning to roll out solutions like fingerprint scanning and facial recognition as part of an increasing effort to bolster e-commerce security.

By Dan O'Shea • Sept. 15, 2016

How EMV is fueling an e-commerce fraud frenzy

The rollout of EMV-enabled credit and debit cards is driving a sharp decline in brick-and-mortar transaction fraud. But now fraudsters have a different target: online retailers.

By Jason Ankeny • Sept. 14, 2016

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Bangladesh packaging factory fire kills 33

The South Asian country is home to thousands of garment and packaging factories that supply global retailers like Wal-Mart and H&M. 

By Daphne Howland • Sept. 13, 2016

Study: Retail risk costs to hit $23B in 2016

Not only has the average cost of injuries risen, but retailers also face additional risks like cyber breaches, according to a new report.

By Daphne Howland • Sept. 7, 2016

6 retailers that went bankrupt and never recovered — and lessons from their demises

Whether they missed the beat on major trends or chose the wrong investors, retailers from Borders to Mervyn's met their match

By Corinne Ruff • Aug. 30, 2016

Survey: 19% of consumers would avoid a retailer after security breach

Another 33% of consumers said they wouldn't shop at a breached retailer for at least three months out of fear their personal data could be compromised.

By Dan O'Shea • Aug. 23, 2016

Eddie Bauer stores fall victim to malware attack

The payment card data breach was part of a much larger coordinated attack on a range of retailers, restaurants and hotels, according to the outdoor apparel retailer. 

By Jason Ankeny • Aug. 19, 2016

Wal-Mart takes law into its own hands with 'Restorative Justice' program

A controversial new program to cut down on shoplifting could help the retailer and local law enforcement, but some experts question where it is the best remedy to Wal-Mart's "shrinkage" problem.

By Daphne Howland • Aug. 16, 2016

Claire's looks to unload heavy debt

The struggling teen accessories retailer is working on a plan to restructure its debt, but CFO J. Per Brodin won't stick around to see it through.

By Daphne Howland • Aug. 15, 2016

Visa alerts merchants on Oracle POS security breach

The alert includes a list of Internet addresses believed to have been used in the attack, a list Oracle itself has yet to release.

By Dan O'Shea • Aug. 14, 2016

Oracle admits hack compromised merchant POS portal

The company seems to know little about the attack—how and when it happened, for how long it went on, and to what extent merchant data may have been exposed.

By Dan O'Shea • Aug. 8, 2016

Wal-Mart selling imperfect, 'ugly' produce to stem food waste

Selling food that would otherwise get bypassed by consumers could save the company millions, but it will take educating its customers.

By Daphne Howland • July 25, 2016

Birkenstock pulls products from Amazon over counterfeiting concerns

Birkenstock USA CEO David Kahan says the brand is leaving due to "unacceptable business practices."

By Daphne Howland • July 21, 2016

Gun violence has shoppers, mall landlords vigilant

The American shopping mall is like a public square, where people gather to socialize, eat and shop. Feeling safe is paramount.

By Daphne Howland • July 13, 2016

Why retail has a growing reverse supply chain problem—and how to fix it

As consumers move online to order goods, retailers are grappling with the growing problem, and cost, of return waste. 

By Kelsey Lindsey • July 12, 2016

Vantiv on what EMV means for e-commerce fraud—and why Apple Pay is a security game changer

EMV chip-enabled credit and debit cards threaten to push counterfeit fraud from brick-and-mortar retail to the web. Merchants must take decisive steps to protect their customers and their brand, says Vantiv's Ned Canning.

By Jason Ankeny • July 5, 2016

Alibaba launches new system to combat counterfeits

The company has been under increasing pressure from brands as well as U.S. and Chinese regulators to curtail the volume of fake goods sold on its marketplaces.

By Daphne Howland • July 5, 2016

American Express eases fraud liability for non-EMV merchants

American Express joins Visa in blocking counterfeit fraud charges under $25 for merchants that have not yet made the transition to EMV payment terminals.

By Dan O'Shea • June 23, 2016

NRF asks FTC to investigate credit card council on antitrust concerns

The FTC said in March that it was investigating the auditing methods of the Payment Card Industry Data Security Standards.

By Daphne Howland • June 3, 2016

Alibaba to IACC: We have the tech, scale to combat counterfeits

Alibaba touted its efforts to fight bootleg products days after the International AntiCounterfeiting Coalition abruptly suspended its membership in response to member outcry.

By Daphne Howland • May 20, 2016

Study: Online operating costs crushing brick-and-mortar retailers

Merchants have successfully increased digital sales but thinned their margins in the process, retail strategy firm HRC Advisory found.

By Daphne Howland • May 4, 2016

Survey: Outsized IT confidence leaving retailers vulnerable to cyberattack

Retail data breaches involving personally identifiable information have more than doubled since 2014, a new Tripwire survey reveals.

By Daphne Howland • April 27, 2016

Retailers now leading cyber-attack target, eclipsing financial sector

In an especially alarming finding, many vulnerabilities were sitting on business IT systems for years, waiting to be exploited.

By Daphne Howland • April 20, 2016

MasterCard: 67% of branded credit cards now feature EMV chips

About 1.2 million merchant locations nationwide now accept EMV-enabled payments, a 121% increase since October. 

By Jason Ankeny • April 1, 2016

Why Amazon's 'Big Brother' warehouse theft surveillance is a big mistake

Broadcasting examples of employee theft on big screens not only strikes many as creepy—it also turns off the wrong workers.

By Daphne Howland • March 23, 2016