Target steals more market share as same-day channels grow 217% in Q3

The retailer posted banner numbers across the board as consumers leaned on its digital-first services, and flocked to its stores, too.

By Ben Unglesbee • Nov. 18, 2020

Facebook debuts shoppable livestreams with Anne Klein

The social network kicked off a four-part "Celebrate the Holidays" series of live shopping events with the fashion company.  

By Tatiana Walk-Morris • Nov. 17, 2020

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Walmart sales gains slow in Q3 but remain strong ahead of the holidays

The retailer's sales rose 6.2% in the U.S. thanks to higher ticket values as visits slowed. 

By Ben Unglesbee • Nov. 17, 2020

Nordstrom brings Santa visits virtual

Customers can video call with Santa, for a fee, or deliver letters to the department store's locations in person or via curbside pickup.

By Tatiana Walk-Morris • Nov. 17, 2020

5 ways retailers have adapted to a Black Friday unlike any other

Curbside sales, staggered discounts, websites that hold your place in line — retailers are reinventing Black Friday for a pandemic. 

By Ben Unglesbee • Nov. 16, 2020

Alibaba draws $74B in sales during 11.11 shopping event

The Global Shopping Festival, which spanned 11 days this year, attracted about 800 million consumers and more than 250,000 brands.

By Tatiana Walk-Morris • Nov. 13, 2020

Dick's Sporting Goods debuts '10 Days of Black Friday'

The retailer introduced mobile checkout and return stations and has a plan to manage lines to alleviate shopping concerns due to COVID-19. 

By Tatiana Walk-Morris • Nov. 13, 2020

October's deal blitz set the stage for the holidays with online spending surge

Led by Amazon's Prime Day, online sales spiked 50% in the third week of the month while spending across retail rose 6%, Deloitte said. 

By Ben Unglesbee • Nov. 13, 2020

Retail Therapy: Whole Foods, Progressive partner to 'insure' a bad Thanksgiving

With the holiday looking different this year — and many embarking on cooking the meal for the first time — the two teamed up to help with kitchen mishaps.

By Caroline Jansen • Nov. 13, 2020

Bed Bath & Beyond extends Black Friday, Cyber Monday sales

Through BOPIS, curbside pickup and same-day delivery services, the retailer aims to streamline the shopping experience this holiday season. 

By Tatiana Walk-Morris • Nov. 11, 2020

Guitar Center looks to inspire music buffs with new social video series

A series featuring 25 musicians could help the retailer reach potential customers as it prepares for an unusual holiday season.

By Tatiana Walk-Morris • Nov. 10, 2020

What a vaccine could mean for retail

There's finally hope of an end to a pandemic that has destroyed lives and livelihoods and upended consumer behavior. For now, uncertainty still rules.

By Daphne Howland • Nov. 10, 2020

Kohl's kicks off month-long Black Friday sales

The department store joins a growing list of retailers launching holiday deal events earlier than ever to cater to a season filled with uncertainty.

By Tatiana Walk-Morris • Nov. 9, 2020

Delays, surcharges and returns: Holiday shipping headaches have just begun

In a season expected to produce more than $190 billion from online sales alone, retailers are pulling out all the stops to keep up with demand.

By Caroline Jansen • Nov. 9, 2020

Preparing for hypergrowth this holiday season with cohort analysis

How cohort analysis can help ecommerce deliver insights on buying behaviors and maximize sales.

Nov. 9, 2020

Alibaba's Global Shopping Festival reports strong early results

The first window of this year's expanded event has shown robust sales for brands like Nike, Adidas and Estée Lauder. 

By Tatiana Walk-Morris • Nov. 6, 2020

Old Navy offers Black Friday deals early, adds in-store safety measures

The retailer will close on Thanksgiving and promote holiday deals beyond Black Friday and Cyber Weekend.

By Tatiana Walk-Morris • Nov. 6, 2020

Lego's holiday campaign focuses on digital, e-commerce channels

With shoppable ad formats and Spotify playlists, the effort is well-suited to consumer behavior during the pandemic.

By Aaron Baar • Nov. 6, 2020

Hudson's Bay shops with 'Schitt's Creek' stars in holiday campaign

Along with ads starring Catherine O'Hara and Annie Murphy, the company created a digital hub to help consumers shop from home.

By Tatiana Walk-Morris • Nov. 5, 2020

Election delays hinder store traffic and online sales as holidays launch

With results up in the air and the pandemic ongoing, retailers and their customers face further uncertainty at an already volatile time.

By Daphne Howland • Nov. 5, 2020

Amazon unveils 'The Show Must Go On' holiday ad campaign

The e-commerce giant started pushing holiday deals this fall and created 100,000 temporary positions to prepare for the shopping season. 

By Tatiana Walk-Morris • Nov. 4, 2020

Dollar General announces single-day holiday sales event

With the Nov. 13 event, the company joins other retailers that have rolled out discounts ahead of Black Friday. 

By Tatiana Walk-Morris • Nov. 4, 2020

The holidays are here. Where's the consumer?

Uncertainty about the pandemic and the economy is defining the season as retailers try to coax customers to spend early on all channels.

By Daphne Howland • Nov. 2, 2020

Holiday season 2020: 3 "Cs" to success and survival

Performance this holiday season could determine your long-term survival. Here are three Cs to success.

Nov. 2, 2020

How thinking outside the box could be the best way to deliver for your customers this holiday season

The stakes have never been higher — according to the FCI, only 21% of US consumers report forgiving brands and stores whose service has been disrupted by COVID-19.

Nov. 2, 2020