Best Buy extends curbside pickup hours for holiday shopping

In a holiday season where online is king, the electronics retailer is preparing for increased orders with more delivery options.

By Tatiana Walk-Morris • Dec. 8, 2020

Why 20 brands are sending out a joint holiday catalog this season

Born out of the crisis of the pandemic, the Mission Brand Alliance is looking to push consumers to other values-driven brands by banding together.

By Cara Salpini • Dec. 7, 2020

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How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Small and mighty: How independent retailers are navigating the holidays

Indie players' challenges mimic those of larger retailers. But, small businesses are finding creative solutions for customers during an unpredictable season. 

By Kaarin Moore • Dec. 7, 2020

Belk offers virtual festivities for the holidays

Activities include phone calls from Santa, a social media decorating contest and surprise gift cards tied to its in-store and curbside pickup services. 

By Tatiana Walk-Morris • Dec. 4, 2020

Are you ready for the tax implications of a holiday surge?

Here are three ways automated tax partners help retailers proactively understand and manage holiday tax obligations.

Dec. 4, 2020

Cyber Monday draws $10.8B in sales: Adobe

After the weekend's results, the research firm updated its projection to $184 billion in U.S. total holiday sales, down from the $189 billion initially expected.

By Tatiana Walk-Morris • Dec. 3, 2020

Consumers may buy less this holiday. Could retailers actually make more?

At some stores, Black Friday markdowns weren't as steep as years past, in part due to the pandemic's supply chain disruption. There may be a lesson there.

By Daphne Howland • Dec. 3, 2020

NRF: Thanksgiving weekend saw fewer shoppers, less spending

The trade organization estimated that some 186.4 million consumers shopped over the recent holidays, spending an average of $311.75 each.

By Tatiana Walk-Morris • Dec. 2, 2020

Smartphone shopping surged 25% to $3.6B on Black Friday, study finds

Mobile made up 40% of the day's overall online spending, while in-store and curbside pickup increased as consumers avoided in-store shopping.

By Robert Williams • Dec. 1, 2020

Shopping apps hit record 2.8M installs on Black Friday: report

Companies spread out deals in the weeks leading up to Black Friday which resulted in a surge of first-time installs of retail apps. 

By Tatiana Walk-Morris • Dec. 1, 2020

Black Friday foot traffic down more than 52%

Many shoppers stayed home and made their purchases online as the COVID-19 pandemic rages.

By Ben Unglesbee • Nov. 30, 2020

Winners and losers of Black Friday 2020

Online sales, curbside and store pickup all surged as a sales event defined by the pandemic took shape. 

By Ben Unglesbee • Nov. 28, 2020

Black Friday 2020 online sales on pace to grow as much as 42%

While COVID-19 rages across the U.S., consumers are staying home — but still shopping. 

By Ben Unglesbee • Nov. 27, 2020

Ahead of Black Friday, retailers brace for online returns

Companies have been proactive in preparing for a season where e-commerce is king. Will it be enough? Seven experts weigh in.

By Caroline Jansen • Nov. 25, 2020

Walmart illuminates holidays with drone light show

The retailer's latest experiential activation was crafted with the socially distanced, contactless needs of the pandemic era in mind.

By Aaron Baar • Nov. 24, 2020

Foot Locker debuts '12 Days of Greatness' holiday capsule collections

The retailer collaborated with streetwear designers in a celebration of basketball culture as it continues efforts to reach out to sneakerheads. 

By Tatiana Walk-Morris • Nov. 24, 2020

In late and loose forecast, NRF predicts holiday growth of 3.6% to 5.2%

An unprecedented level of uncertainty from the surging pandemic, the weak economy and the presidential election led the group to cover a few bases.

By Daphne Howland • Nov. 24, 2020

TJX retailers launch ‘Carol for a Cause’ holiday campaign

In an effort to raise money for Feeding America, the brands are encouraging consumers to use Instagram Reels to record videos of themselves caroling.

By Tatiana Walk-Morris • Nov. 23, 2020

With relatively few stores, Amazon touts holiday pickup options

The e-commerce giant is suddenly at something of a disadvantage as fulfillment promptness remains a worry.

By Daphne Howland • Nov. 23, 2020

Predictions to help navigate the 2020 holiday shopping season

Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.

By Amanda Bourlier • Nov. 23, 2020

What the pandemic has cemented about Gen Z

Marketing to young shoppers this holiday season will look different — and create different winners — but much of their core values have stayed the same.

By Cara Salpini • Nov. 23, 2020

Study: Two-thirds of shoppers concerned about holiday data breaches

The COVID-19 pandemic has forced reluctant shoppers to spend online, but many remain concerned about cybersecurity risks.

By Tatiana Walk-Morris • Nov. 19, 2020

Simon malls to serve as drop-off return locations

With a heavily online holiday season ahead, the mall owner has partnered with Narvar to accept returns from about two dozen brands.

By Tatiana Walk-Morris • Nov. 19, 2020

Walmart doubles number of personal shoppers for the holidays

The big-box retailer has over 150,000 associates dedicated to filling orders, including grocery.

By Tatiana Walk-Morris • Nov. 19, 2020

Amazon announces early Black Friday deals

The company is also offering Alexa-exclusive savings, which customers can access by asking, "Alexa, what are my deals?" 

By Tatiana Walk-Morris • Nov. 18, 2020