E-Commerce: Page 2


  • Display of a striped green Ruggable x Monica Ahanonu rug under a bed
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    Courtesy of Ruggable
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    Ruggable taps Nike veteran as CEO

    Nicole Otto previously led the athletic giant’s direct-to-consumer business in North America and served as The North Face’s global brand president.

    By Howard Ruben • Feb. 21, 2025
  • Person holds a phone that shows Buy with Prime and PayPal.
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    Courtesy of Amazon
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    Amazon tests search feature that shows products it doesn’t sell

    Currently in beta, the expanded search function will send shoppers to a brand’s website if the product they want isn’t sold on Amazon.

    By Feb. 20, 2025
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair’s revenues inch up in Q4 as losses narrow

    While the retailer's customer base continues to shrink, CEO Niraj Shah is optimistic that the home goods downturn is nearing its end.

    By Feb. 20, 2025
  • Laundry products from Green Grab and Grove Collaborative
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    Courtesy of Grove Collaborative
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    Grove Collaborative acquires Grab Green

    The deal extends an existing partnership between the two companies, as Grab Green in 2019 became a third-party vendor for the sustainable retailer.

    By Howard Ruben • Feb. 13, 2025
  • A group of people wearing Birdy Grey bridesmaid dresses gathered around a table.
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    Courtesy of Birdy Grey
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    DTC bridal brand Birdy Grey names CEO

    Jill Layfield takes the helm after holding several leadership positions in the industry, including as Backcountry’s CEO.

    By Howard Ruben • Feb. 10, 2025
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon’s faster delivery, lower prices drive holiday sales boom

    As stores offer empty shelves and locked-up merchandise, the e-commerce giant makes itself convenient to budget-minded shoppers.

    By Feb. 7, 2025
  • Allbirds' M0.0NSHOT Zero sneaker in black
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    Courtesy of Allbirds
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    Allbirds makes zero-carbon shoe available to the public

    The “M0.0NSHOT” shoe, which was first teased in the spring of 2023, will be available for purchase in select cities including New York and Tokyo.

    By Howard Ruben • Feb. 5, 2025
  • Amazon retail online shopping lawsuit
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    Daria Nipot via Getty Images
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    Amazon speedy deliveries top 9B worldwide

    As Prime marks its second decade, and thanks to tens of billions of dollars in investments, all those packages arrived within at least two days.

    By Feb. 4, 2025
  • A customer pays for a purchase at a clothing store
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    gorodenkoff via Getty Images
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    What retailers can expect in 2025

    As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.

    By Retail Dive Staff • Jan. 31, 2025
  • Bookshop.org ebook platform
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    Courtesy of Bookshop.org
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    Bookshop.org now allows indie bookstores to sell e-books

    The new e-book platform allows independent booksellers to compete against Amazon’s Kindle apps.

    By Howard Ruben • Jan. 31, 2025
  • Two screenshots on a mobile app showing home designs and paint color selections.
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    Courtesy of Joybird
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    Joybird brings home design tool to mobile devices

    Augmented reality lets users visualize furniture in their own home, while a Space Planner view allows shoppers to view and share room designs.

    By Tatiana Walk-Morris • Jan. 30, 2025
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    What holiday sales mean for 2025

    Uncertainties persist, but five years after the pandemic lockdown, this year may at last mark a return to normal.

    By Jan. 27, 2025
  • A Home Depot storefront with a blue sky and lawnmowers in front
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    Nate Delesline III/Retail Dive
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    Home Depot expands on-demand delivery services with DoorDash, Uber Eats partnerships

    The move adds to the home improvement retailer’s delivery capabilities, which also include a tie-up with Instacart.

    By Tatiana Walk-Morris • Jan. 23, 2025
  • Lola postpartum care line
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    Permission granted by Lola
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    Lola launches postpartum care products at Walmart

    The brand, known for its period care products, said it plans to grow its postpartum collection by launching new items at Target in March.

    By Howard Ruben • Updated Jan. 21, 2025
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy to launch third-party marketplace this summer

    The retailer previously had a marketplace, but ultimately closed down its operations after five years. 

    By Tatiana Walk-Morris • Jan. 21, 2025
  • Dieux Deliverance
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    Permission granted by Dieux
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    9 brands to watch in 2025

    From skin care companies like Prequel and Dieux to footwear brand Kizik, these retailers are separating themselves from the rest.

    By Updated Jan. 21, 2025
  • A delivery van on a city street.
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    Daphne Howland/Retail Dive
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    Amazon to lay off 200 people in its North America retail operations

    The e-commerce giant said it is cutting a small number of roles after a routine evaluation of its team structures and ability to “move fast.”

    By Jan. 17, 2025
  • Attendees walk through an expo hall at AWS re:Invent 2023, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on November 28, 2023 in Las Vegas, Nevada.
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    Noah Berger / Stringer via Getty Images
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    Amazon offers ad tech to retailers in retail media land grab

    The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

    By Peter Adams • Jan. 15, 2025
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon to end Prime Try Before You Buy

    AI feature adoption is reducing the need for physical try-ons, the company said.

    By Nate Delesline III • Jan. 13, 2025
  • The outside of a standalone Ulta Beauty store.
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    patty_c via Getty Images
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    Ulta taps Instacart for same-day delivery

    Through the partnership, customers can receive beauty products in as little as one hour and earn loyalty points on orders.

    By Howard Ruben • Jan. 10, 2025
  • A photo of a Big Lots storefront.
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    Permission granted by Big Lots
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    Column

    The Weekly Closeout: Ulta’s future and Big Lots’ store-saving deal

    The beauty retailer named a new CEO while Big Lots closed on a sale agreement that will enable it to keep hundreds of stores open.

    By Retail Dive Staff • Jan. 10, 2025
  • Close-up of a hand holding a phone against a dark green backdrop
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    Courtesy of Instacart
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    Holiday e-commerce hits a record as shoppers choose phones over stores

    Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

    By Jan. 8, 2025
  • Person uses credit card to buy online
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    Nastasic via Getty Images
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    Holiday shoppers spent global record $1.2 trillion online

    Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

    By Nate Delesline III • Jan. 7, 2025
  • Mexico President Claudia Sheinbaum and Economy Secretary Marcelo Ebrard stand with a signed decree affecting apparel duties.
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    Courtesy of Presidencia de la Republica
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    Mexico restricts duty-free apparel imports

    The rule change will significantly impact foreign fashion brands and third-party logistics providers using Mexico for de minimis shipments to the U.S.

    By Edwin Lopez • Jan. 6, 2025
  • Person pulling a holiday gift out of a box.
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    kajakiki via Getty Images
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    Retailers lost $103B in fraudulent returns and claims in 2024

    Fraudulent returns accounted for about 15% of the projected $685 billion in returns last year, per a recent report from Appriss Retail and Deloitte.

    By Howard Ruben • Jan. 3, 2025