E-Commerce


  • A J. Jill storefront in a mall
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    Cara Salpini/Retail Dive
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    J. Jill plans ship-from-store capability

    The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.

    By Max Garland • March 31, 2025
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    Igor Alecsander via Getty Images
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    A look back on COVID-19’s impact on retail

    The pandemic has had lasting effects on the industry, including altering operations and resetting consumer expectations.

    By Retail Dive Staff • March 31, 2025
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
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    Permission granted by SCAYLE / Umault
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    Sponsored by SCAYLE Commerce Engine

    Four tech pains that’ll kill your eCom team’s innovation

    Slow processes and outdated systems keep eCommerce teams from innovating. Discover four major time drains – and how to fix them.

    By SCAYLE • March 31, 2025
  • Qurate
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    Cara Salpini/Retail Dive
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    QVC Group lays off 900 employees

    The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.

    By March 28, 2025
  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    Chewy subscriptions drive sales, market share gains

    The online pet retailer finished its fiscal year with increases in sales, profits, active customers and market share.

    By March 27, 2025
  • BuyBuy Baby to relaunch online in May

    The announcement comes nearly two months after Beyond acquired the baby retailer, reuniting it with its former owner Bed Bath & Beyond.

    By March 25, 2025
  • Headshot of Alex Wellen
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    Courtesy of QVC Group
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    QVC Group taps media vet as chief growth officer

    The live shopping pioneer hired Alex Wellen to steer its growth as it adapts to the ever-evolving social media and streaming era.

    By Tatiana Walk-Morris • March 20, 2025
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon uses Big Spring Sale to promote Amazon Haul

    As part of the event, which returns next week, the retail giant is offering 50% off purchases from its Temu-like competitor.

    By March 19, 2025
  • Zulily's webpage
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    Courtesy of Zulily
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    Beyond sells majority stake in Zulily for $5M

    Lyons Trading Company, owner of off-price retailer Proozy, is acquiring the brand. It’s Zulily’s fourth owner in two years.

    By March 18, 2025
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    Courtesy of Solo Brands
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    Solo Brands warns it could file for bankruptcy

    The company issued a going concern statement citing challenges related to liquidity and existing debt.

    By Howard Ruben • March 14, 2025
  • Exterior of an Ulta store
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    Kaarin Vembar/Retail Dive
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    Ulta lost market share in beauty for the first time last year

    As part of a wide-ranging turnaround, the beauty retailer is launching a marketplace, expanding its wellness offering and fixing up stores.

    By March 14, 2025
  • An assortment of 8Greens products
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    Courtesy of Grove Collaborative
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    Grove Collaborative’s revenue falls more than 17% in Q4

    The company is in the midst of a turnaround, which includes a pivot away from wholesale partners and a focus on acquiring third-party brands.

    By March 13, 2025
  • Cars parked in front of a sporting goods store.
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    Daphne Howland/Retail Dive
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    Dick’s plots ‘significant investments’ in stores, digital as winning streak continues

    Technology and marketing will see more capital as the sporting goods retailer looks to take more share in e-commerce and grow its footwear business.

    By March 11, 2025
  • A person wearing a jacket and hoodie looks down at their phone, smiling.
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    Courtesy of Amazon
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    Majority of Americans have yet to try Amazon Haul

    Three months after its launch, 16% of shoppers use the site at least monthly, compared to 23% and 28% who do the same at Shein and Temu.

    By March 10, 2025
  • Wayfair's first brick-and-mortar store in Wilmette, Illinois on Sept. 3, 2024.
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    patty_c via Getty Images
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    Wayfair lays off 340 tech employees

    The company also plans to close its Technology Development Center in Austin, Texas.

    By March 7, 2025
  • Shoppers walk by boarded-up windows in front of a brick, Old Navy building.
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    Justin Sullivan via Getty Images
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    What 5 charts say about the pandemic’s impact on retail, 5 years later

    The industry may be far from the dramatic day-to-day struggles of 2020, but it hasn’t yet escaped the long tail the global health crisis left in its wake.

    By March 3, 2025
  • An entrance at the Christiana Mall in Delaware in 2024
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    Nate Delesline III/Retail Dive
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    Economic blackout urges US consumers to avoid purchases Friday

    The People's Union USA wants shoppers to abstain from making in-store or online purchases, but research shows just 16% plan to participate.

    By Feb. 28, 2025
  • Display of a striped green Ruggable x Monica Ahanonu rug under a bed
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    Courtesy of Ruggable
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    Ruggable taps Nike veteran as CEO

    Nicole Otto previously led the athletic giant’s direct-to-consumer business in North America and served as The North Face’s global brand president.

    By Howard Ruben • Feb. 21, 2025
  • Person holds a phone that shows Buy with Prime and PayPal.
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    Courtesy of Amazon
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    Amazon tests search feature that shows products it doesn’t sell

    Currently in beta, the expanded search function will send shoppers to a brand’s website if the product they want isn’t sold on Amazon.

    By Feb. 20, 2025
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair’s revenues inch up in Q4 as losses narrow

    While the retailer's customer base continues to shrink, CEO Niraj Shah is optimistic that the home goods downturn is nearing its end.

    By Feb. 20, 2025
  • Laundry products from Green Grab and Grove Collaborative
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    Courtesy of Grove Collaborative
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    Grove Collaborative acquires Grab Green

    The deal extends an existing partnership between the two companies, as Grab Green in 2019 became a third-party vendor for the sustainable retailer.

    By Howard Ruben • Feb. 13, 2025
  • A group of people wearing Birdy Grey bridesmaid dresses gathered around a table.
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    Courtesy of Birdy Grey
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    DTC bridal brand Birdy Grey names CEO

    Jill Layfield takes the helm after holding several leadership positions in the industry, including as Backcountry’s CEO.

    By Howard Ruben • Feb. 10, 2025
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon’s faster delivery, lower prices drive holiday sales boom

    As stores offer empty shelves and locked-up merchandise, the e-commerce giant makes itself convenient to budget-minded shoppers.

    By Feb. 7, 2025
  • Allbirds' M0.0NSHOT Zero sneaker in black
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    Courtesy of Allbirds
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    Allbirds makes zero-carbon shoe available to the public

    The “M0.0NSHOT” shoe, which was first teased in the spring of 2023, will be available for purchase in select cities including New York and Tokyo.

    By Howard Ruben • Feb. 5, 2025
  • Amazon retail online shopping lawsuit
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    Daria Nipot via Getty Images
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    Amazon speedy deliveries top 9B worldwide

    As Prime marks its second decade, and thanks to tens of billions of dollars in investments, all those packages arrived within at least two days.

    By Feb. 4, 2025