UPS prepares for long-term capacity squeeze, moves toward 'personalized pricing'

The peak season capacity shortfall experienced in 2020 is expected to continue in the new year, CEO Carol Tomé said Tuesday.

By Matt Leonard • Feb. 3, 2021

What 2021 means for sports marketing — and how Foot Locker's approaching it now

Priorities have changed for sports retailers. Foot Locker has invested in digital-focused campaigns, but companies need more than a new marketing strategy to succeed.

By Cara Salpini • Feb. 3, 2021

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

DTC brand Native launches hair care line

The company, which primarily sells deodorants and soaps, is debuting its first line of hair products exclusively at Target.

By Maria Monteros • Feb. 3, 2021

8 DTC trends to watch in 2021

While the broader industry outlook remains uncertain, one thing is clear: Digitally native brands will continue to adapt and evolve in the year ahead.

By Caroline Jansen , Cara Salpini , Maria Monteros • Feb. 3, 2021

Jeff Bezos to step down as Amazon CEO

In the third quarter, the founder will be replaced by Andy Jassy, who now leads the company's profitable AWS cloud services unit.

By Daphne Howland • Updated Feb. 2, 2021

Why a manufacturer is launching a DTC investment arm

Gelmart, a 70-year-old intimates maker that incubated Lively, will offer funding and supply chain support to brands in its wheelhouse.

By Cara Salpini • Feb. 2, 2021

Crate and Barrel, Parachute team up for exclusive collection

The partnership will put the DTC bedding brand in 65 of Crate and Barrel's physical stores and on its website.

By Caroline Jansen • Jan. 29, 2021

Neiman's chief digital officer out amid e-commerce revamp

Katie Mullen is leaving, as alums from Apple and Victoria Beckham join the company's merchandising and customer experience team.

By Daphne Howland • Jan. 28, 2021

BuyBuy Baby debuts 3D nursery design tool

The feature joins a host of other digital-first shopping tools aimed at millennial and Gen Z parents. 

By Tatiana Walk-Morris • Jan. 28, 2021

ThirdLove unveils 3D online fit quiz

"The Fitting Room" is a new version of its Fit Finder quiz, and uses data from that earlier version to inform fit and style recommendations.

By Maria Monteros • Jan. 26, 2021

How DTC brands will approach physical retail in 2021

As cities empty and landlords look to ink deals, digitally native brands might have a chance to accelerate their brick-and-mortar strategies.

By Caroline Jansen • Jan. 26, 2021

Ipsy launches personal care brand Refreshments

The brand includes products like body cream and razor kits at a time when the makeup category has suffered due to a shift in consumer focus.

By Caroline Jansen • Jan. 25, 2021

42% of retailers expect to restructure as industry revenue declines persist, BDO says

While struggles and distress abound, many companies are investing in e-commerce and other channels as the pandemic reshapes retail. 

By Ben Unglesbee • Jan. 25, 2021

Away CEO exits barely a year in

Stuart Haselden, who arrived at the brand from Lululemon in January last year, is leaving just four months after he became sole CEO.

By Cara Salpini • Jan. 25, 2021

4 elements of the next phase of last-mile delivery

The technologies to move retail delivery forward already exist. The next step is fully weaving last-mile services into the retail landscape.

By Emma Cosgrove • Jan. 25, 2021

Getting omnichannel retail right in 2021 - what you should and should not do this tax season

Omnichannel retail is crucial in creating an immersive, personalized shopping experience for consumers both online and offline.

Jan. 25, 2021

MyTheresa IPO brings in $407M

After years of bitterly fighting over it, the growing online luxury retailer previously owned by Neiman Marcus is trying to start a new chapter.

By Ben Unglesbee • Jan. 21, 2021

Google Cloud introduces product discovery tools for retailers

With the pandemic shifting more shopping online, Google wants to help retailers deliver a highly customized experience.

By Tatiana Walk-Morris • Jan. 21, 2021

DTC sock brand Bombas expands into underwear

With the new product, the company will sell three key basics categories: socks, underwear and T-shirts.

By Cara Salpini • Jan. 21, 2021

Fashion apparel makes a comeback, focus on digital deepens, and other 2021 predictions

The pandemic, and recovery from it, will likely define the year as consumers look to refresh their wardrobes and retailers hold on to new practices that worked, analysts say.

By Ben Unglesbee • Jan. 20, 2021

Thinx expands into activewear

The collection will sell through Nordstrom as well as the company's own website, and all products feature absorbent technology.

By Cara Salpini • Jan. 20, 2021

What the holidays mean for retail in 2021

The pandemic altered the season in various ways, with consequences for this year and beyond.

By Daphne Howland • Jan. 20, 2021

With fresh funding in hand, Outer sets sights beyond outdoor furniture, rugs

The DTC brand snapped up $10.5 million to help it grow its assortment, build on its sustainability efforts and expand on its unique showroom model.

By Caroline Jansen • Jan. 20, 2021

Nike’s apps played crucial role in driving engagement, 2020 digital sales growth

Its app suite underscores a philosophy of accessibility for shoppers, while helping Nike gather data on purchasing habits, personal information and exercise routines that can inform future marketing.

By Robert Williams • Jan. 15, 2021

Walmart e-commerce chief Marc Lore to retire

Digital sales at the retail giant have boomed, but the executive's trajectory through the company hasn't followed a straight line. 

By Ben Unglesbee • Jan. 15, 2021