Alibaba investing $3B in brick-and-mortar grocer

The Chinese e-commerce giant has formed an alliance with French retail company Auchan Retail and Taiwanese Ruentex to expand its physical footprint across the country. 

By Daphne Howland • Nov. 21, 2017

Black Friday and Cyber Monday are upon us. Is your network ready?

Though some consumers remain cautious, others will race to the stores and internet this weekend, so cybersecurity is of top concern.

By Samantha Schwartz • Nov. 21, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Amazon opens 'home of Black Friday' pop-up in the UK

As the company expands its physical presence in the U.K., partnerships with department stores could be a logical next step, according to Planet Retail RNG Director of Retail Insights Natalie Berg.

By Daphne Howland • Nov. 21, 2017

ShopSavvy app update adds product recommendations

The app, primarily known as a tool for scanning products to compare prices, is gaining a new dimension that could make it more useful to shoppers.

By Dan O'Shea • Nov. 20, 2017

Saks launches gift-themed Messenger chatbot ahead of Black Friday

The offering could help the retailer reach young shoppers earlier in the buying journey than the typical customer service bot. 

By Natalie Black (Koltun) • Nov. 20, 2017

Walmart and Lord & Taylor: Brilliant, or badly matched?

Walmart gets premium brands and an answer to Amazon’s steadily growing fashion sales. Lord & Taylor expects a surge of online traffic. But is this an odd couple pairing or a recipe for success?

By Daphne Howland • Nov. 20, 2017

Hibbett Sports nudges sales up with e-commerce, rewards

Despite earnings falling nearly 70% in the third quarter, investors sent the retailer’s shares up more than 15% on Friday after its newborn digital effort gains traction.

By Daphne Howland • Nov. 20, 2017

Walmart calls dibs on 15 Tesla trucks

The company that already owns the largest truck fleet in retail is making a big bet on the just-unveiled electric model from Tesla.

By Dan O'Shea • Nov. 19, 2017

Conversational Commerce: Black Friday predictions for 2017

With a fierce price war brewing this season, in-store and mobile experiences will be critical differentiators for retailers not named Amazon, Moody's Charlie O'Shea told Retail Dive on the podcast.

By Corinne Ruff • Nov. 17, 2017

Williams-Sonoma gets an edge in the augmented reality race

The home goods retailer acquired Outward, a 3-D imaging startup, in what looks to be a dedicated move toward using more of the tech.

By Dan O'Shea • Nov. 17, 2017

Calvin Klein opens holiday pop-ups with Amazon

Like Nike and Kohl's before it, Calvin Klein is forging a partnership that brings a host of challenges.

By Daphne Howland • Nov. 17, 2017

Wayfair expands appliance offerings with GE brands

The online furniture retailer is joining J.C. Penney in turning to appliance sales, as once-formidable Sears shrinks.

By Daphne Howland • Nov. 16, 2017

Petco scoops up subscription service Pupbox

Subscription services are proving to be a trendy business model for all retailers, from clothes to pet supplies.

By Daphne Howland • Nov. 16, 2017

Amazon could be worth $1 trillion in 2018

Retailers that want to compete in the landscape being shaped by Jeff Bezos, though, must do more than simply mimic the e-commerce juggernaut.

By Daphne Howland • Nov. 15, 2017

Amazon, eBay start the clock on Black Friday deals

Amazon is making it really easy, especially for Prime members and voice users, to get discounts early. And eBay, unlike many, is price-matching from now through Cyber Monday.

By Daphne Howland • Nov. 15, 2017

50% of store associates say shoppers have better tech tools

Consumers aren't the only ones who think store associates could use a little mobile help — store associates feel the same way, according to a new survey. 

By Dan O'Shea • Nov. 14, 2017

Costco outpaces Walmart, Jet and Amazon on grocery delivery ad clicks

After a reluctant entry into the market, the club store earned 11.4% of all hits on searches related to the service, placing it second behind Instacart during a recent two-week span.

By Jeff Wells • Nov. 14, 2017

Cyberthreats keep holiday shoppers off the web

Around 30% of consumers will not be shopping online this holiday season for fear of cyberthreats, according to a study by Sitelock.

By Dan O'Shea • Nov. 14, 2017

JD.com rides Singles Day to $19B in sales

Alibaba’s rival saw transaction volume climb 50% during the red-letter event, attracting more upscale shoppers.

By Daphne Howland • Nov. 14, 2017

A.C. Moore buys two e-commerce startups

The arts and crafts retailer is expanding aggressively online and in-store amid stiff competition in the space.

By Daphne Howland • Nov. 14, 2017

Walmart welcomes Lord & Taylor as a digital flagship

The big-box retailer has built a formidable distribution network, but aligning too closely with Walmart could hurt upscale brands.

By Daphne Howland • Nov. 14, 2017

7 retailers that are ripe for acquisition

Walmart and Amazon have been hungry for acquisitions, and the big fish are looking for deals to make them more competitive.

By Ben Unglesbee • Nov. 13, 2017

Walmart is reportedly raising online prices

Charging more online than off isn’t unheard of, but it’s rare for Walmart, whose pitch to shoppers is "always low prices."

By Daphne Howland • Nov. 13, 2017

Most holiday shoppers are turning to mobile

Roughly 65% of shoppers plan to use a mobile device for some of their purchases this season.

By Dan O'Shea • Nov. 13, 2017

Social media-engaged shoppers spend more on purchases

According to a study from Shareablee, that number could be as much as 51% more over a given shopper's lifetime.

By Dan O'Shea • Nov. 13, 2017