Consumer Trends: Page 6
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Online holiday sales in the US to hit record $240.8B: Adobe Analytics
The number of purchases done on mobile devices is expected to grow more than 10% compared to last year and will make up 53.2% of all online shopping.
By Howard Ruben • Sept. 26, 2024 -
Kendall Davis/Retail Dive
Podcast
The Backroom: The state of the art of couponing
The team discusses a recent deep dive into the movement, led by deal-hunting influencers, and what it means for consumers and retailers alike.
By Retail Dive Staff • Sept. 26, 2024 -
Explore the Trendline➔
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TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
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Halloween spending to reach $11.6B this year: NRF
This year won’t likely reach 2023’s record-breaking numbers, with over a third of consumers buying seasonal items at discounters.
By Tatiana Walk-Morris • Sept. 20, 2024 -
Ezra Acayan via Getty Images
More than half of US Gen Zers are headed to TikTok Shop this season
Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.
By Xanayra Marin-Lopez • Sept. 19, 2024 -
Nate Delesline III/Retail Dive
Gartner: 32% of holiday shoppers will start before November
But 21% of those surveyed said they plan to reduce their holiday spending this year as high inflation continues to squeeze consumers.
By Nate Delesline III • Sept. 18, 2024 -
Retrieved from YouTube on September 18, 2024
Deep DiveHow couponing communities are still thriving
Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.
By Xanayra Marin-Lopez • Sept. 18, 2024 -
Spencer Platt via Getty Images
Shoppers want personalization online, in-store and on customer service calls
Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.
By Bryan Wassel • Sept. 16, 2024 -
Photo by Tima Miroshnichenko from Pexels
Shoppers to pull back on everyday purchases to prioritize holiday budgets
Most consumers this year are also discovering offers and discounts solely through digital sources including email and social media, Coveo found.
By Tatiana Walk-Morris • Sept. 16, 2024 -
svetikd via Getty Images
Holiday retail sales growth projected to increase 2.3% to 3.3%
The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte.
By Tatiana Walk-Morris • Sept. 13, 2024 -
Joe Raedle via Getty Images
33% of holiday shoppers plan to spend less this year: Bankrate
Concerns around high interest rates and inflation are stressing consumers’ budgets, according to a recent report.
By Howard Ruben • Sept. 9, 2024 -
Kaarin Vembar / Retail Dive/Retail Dive
ColumnThe Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25
The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence.
By Retail Dive Staff • Sept. 6, 2024 -
Courtesy of Perfect Corp.
Virtual try-on offers more sales: Perfect Corp.
The report found that over 38% of respondents identified virtual fitting rooms and try-ons as the most effective use case of AI and AR tech.
By Xanayra Marin-Lopez • Sept. 3, 2024 -
Daphne Howland/Retail Dive
Off-price retailers poised to take even more market share from department stores
TJX, Ross and Burlington all enjoyed higher sales and profits in the second quarter.
By Daphne Howland • Sept. 3, 2024 -
Joe Raedle / Staff via Getty Images
Shoppers’ online fraud fears escalate
Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to an August report from the credit monitoring agency Experian.
By Patrick Cooley • Sept. 3, 2024 -
Permission granted by Mars
Sponsored by Mars WrigleyReady for Halloween? The “Mars Tricks, Treats and Trends” report illuminates consumer behaviors around the season
As the authority on Halloween, Mars Wrigley is helping retailers unpack consumer behaviors and purchase patterns around candy’s biggest season.
By Mars Wrigley • Sept. 3, 2024 -
Daphne Howland/Retail Dive
Best Buy revenue falls 3% in Q2
The electronics retailer is updating in-store merchandising across multiple categories as it increasingly competes with big-box rivals for market share.
By Nate Delesline III • Aug. 30, 2024 -
Kendall Davis/Retail Dive
Podcast
The Backroom: Under Armour’s past — and future — under Kevin Plank
The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?
By Retail Dive Staff • Aug. 29, 2024 -
iStock Photo/ Inside Creative House
Gen Z more likely to buy holiday gifts via social media: report
Instagram and Facebook are forecast to be the most popular platforms for gift purchases during the season.
By Tatiana Walk-Morris • Aug. 28, 2024 -
Daphne Howland/Retail Dive
With new leaders and a new plan will Beyond’s ‘gallery of brands’ succeed?
The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.
By Nate Delesline III • Aug. 26, 2024 -
SDI Productions via Getty Images
Nearly 40% of consumers return an online purchase ‘at least’ once a month: report
The majority of consumers are open to exchanges or store credit instead of full refunds if the returns process is easy, according to Narvar.
By Tatiana Walk-Morris • Aug. 26, 2024 -
Retrieved from Piqsels.
Mobile shopping forecast to drive over half of online holiday sales: report
With more people shopping on mobile devices, a “tipping point” with consumer behavior is on the horizon, according to Adobe Analytics.
By Tatiana Walk-Morris • Aug. 23, 2024 -
Courtesy of Amazon
Amazon launches annual grocery subscription plan
The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.
By Peyton Bigora • Aug. 23, 2024 -
insta_photos via Getty Images
Survey: 31% of back-to-school shoppers will take on debt
While that’s relatively flat to 2022, there are fewer shoppers this year opting for cheaper brands or using other money saving strategies, Bankrate found.
By Nate Delesline III • Aug. 22, 2024 -
Courtesy of Under Armour
Deep DiveKevin Plank can’t let go of Under Armour. Is that hampering a turnaround?
Three CEOs have come and gone in the four years since Plank stepped down. Now, the sportswear brand’s founder is back with another plan to revive the brand amid flagging sales and relevance.
By Cara Salpini • Aug. 19, 2024 -
iStock.com/JLco - Julia Amaral
Sponsored by SPS Commerce5 ways retailers can excel at change management
Learn how top retailers adapt to consumer trends and market shifts with these five proven strategies.
Aug. 19, 2024
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