As Instacart gains ground, tech players organize to take back the last mile

Growing demand for grocery e-commerce has brought software players together to offer end-to-end services in a clear challenge to the market leader. 

By Emma Cosgrove • Oct. 2, 2019

Each dollar of fraud costs retailers $3.13

Mid-to-large retailers offering mobile commerce services saw a spike in fraud volume in the last year, per a LexisNexis Risk Solutions study.

By Lisa Rowan • Oct. 1, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

CCIM Institute: The state of retailing in 2025

Expect more partnerships with hotels, pressure on supply chains and multiuse redevelopments to retail spaces, according to Chief Economist K.C. Conway.

By Ben Unglesbee • Oct. 1, 2019

Net-A-Porter debuts flagship store in Tmall Luxury Pavilion

The e-commerce platform is among the latest to tap Alibaba to access Asian shoppers and expand into new markets.

By Tatiana Walk-Morris • Oct. 1, 2019

Adidas, Levi’s, Michael Kors test product launch alerts on Instagram

Users will receive a reminder 15 minutes before a product drop, giving them time to prepare before limited-edition items sell out.

By Robert Williams • Oct. 1, 2019

Gen Z sways household buying decisions after seeing Snapchat ads

Though the majority of the group aren't the primary household purchasers, 63% of sales for CPG advertisers were linked to ads seen only by the demographic.

By Natalie Black (Koltun) • Sept. 30, 2019

Sports venues are the latest testing ground for checkout-free stores

The Sacramento Kings' in-arena store with Zippin opens in October, while the Worcester Red Sox location with Standard Cognition will open in April 2021.

By Jessica Dumont • Sept. 30, 2019

Foot Locker invests in e-commerce and content platform NTWRK

The relationship will allow the athletics retailer to access another channel through which to reach young consumers.

By Tatiana Walk-Morris • Sept. 30, 2019

Mastercard partners with Levi's, VF Corp to pay factory workers digitally

Workers' wages will be delivered directly to their account, which they can access with a debit or prepaid card.

By Tatiana Walk-Morris • Sept. 30, 2019

Amazon to launch smart home inventory sensors

Developers will be able to integrate the tech into products that use consumables — like the ink in printers — to help with purchase refills.

By Lisa Rowan • Sept. 27, 2019

BJ’s Wholesale Club upgrades its mobile app

The redesign allows consumers to browse shoppable recipes, use buy online, pick up in-store services with ease and access digital membership cards.

By Tatiana Walk-Morris • Sept. 26, 2019

Amazon launches virtual medical clinic for Seattle employees

The trial, called Amazon Care, includes in-person followup doctor visits at an employee's home or office, along with at-home prescription drug delivery.

By Rebecca Pifer • Sept. 25, 2019

Marshalls introduces e-commerce store with interactive features

The move allows the off-price retailer to grab a share of the e-commerce market as consumer shopping behavior shifts online.

By Tatiana Walk-Morris • Sept. 25, 2019

Amazon adds tool to aid visually impaired customers in the kitchen

Using the camera from their Echo Show device, customers can ask Alexa to identify any pantry object in their hands.

By Jessica Dumont • Sept. 24, 2019

Alibaba taps Perfect Corp for beauty AR tech

The partnership allows consumers to virtually try on beauty products prior to purchase. 

By Tatiana Walk-Morris • Sept. 24, 2019

70% will swap store visits for voice assistants by 2022

Consumers increasingly prefer to interact through voice tech or chatbots rather than with humans, a Capgemini study found.

By Robert Williams • Sept. 23, 2019

Sephora tops ranking of retail personalization for 3rd straight year

Nordstrom jumped to second place with an improved score for mobile retailing, Sailthru found.

By Robert Williams • Sept. 23, 2019

Walmart, Capital One introduce two credit cards

While shoppers benefit the most from purchases at the retail giant, they can also receive a percentage back on transactions made elsewhere.

By Tatiana Walk-Morris • Sept. 20, 2019

Trigo raises $22M to scale cashierless store technology

In an increasingly crowded space, the company is trying to differentiate by scaling the tech for larger store sizes.

By Lisa Rowan • Sept. 19, 2019

Wing Aviation to begin FedEx, Walgreens drone deliveries in Virginia

The trial will serve as a test-case for the two companies to conduct last-mile drone deliveries at scale. 

By Morgan Forde • Sept. 19, 2019

What is it about Tmall?

The importance of the trusted Chinese platform to Western brands that want to engage with shoppers in the country continues to grow. 

By Tatiana Walk-Morris • Sept. 19, 2019

Amazon announces Chicago tech hub expansion, 400 new hires

The company stated it has created more than 11,000 full-time jobs and invested more than $4.4 billion in Illinois since 2010.

By Tatiana Walk-Morris • Sept. 17, 2019

Michael Kors led NYFW social media engagement

Ralph Lauren and Tommy Hilfiger took a distant second and third, according to data from ListenFirst.

By Lisa Rowan • Sept. 17, 2019

L’Oréal’s Color&Co adds AR hair color try-ons

The "See Yourself in Color" feature lets customers view before-and-after photos through Modiface, which L'Oréal acquired last year.

By Robert Williams • Sept. 17, 2019

How TikTok can help brands get on Christmas wish lists

Hashtag challenges are one way to boost awareness with the app's younger audience ahead of Black Friday and Cyber Monday.

By Robert Williams • Sept. 16, 2019