Turbulence, tech and the retail worker

Employees have faced furloughs and job losses from COVID-19-related store closures and disruption to their jobs from new technologies. 

By Ben Unglesbee • Sept. 3, 2020

PayPal introduces ‘Pay in 4’ installment payment service

The payments behemoth joins a growing list of pay-over-time competitors.

By Tatiana Walk-Morris • Sept. 3, 2020

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

What the future of TikTok means for retail

Brands should be prepared to pivot their marketing efforts if the platform is banned or acquired. 

By Tatiana Walk-Morris • Sept. 2, 2020

Amazon Prime Air gets FAA clearance for drone delivery on 'highly rural' test range

The company said drones will help realize 30-minute delivery and expects the current model to carry 85% of the products sold on its marketplace.

By Matt Leonard • Sept. 2, 2020

Perfect Corp. adds contactless makeup try-on features

The pandemic has pushed retailers and brands to experiment with AR tools in place of high-touch store experiences. 

By Tatiana Walk-Morris • Sept. 1, 2020

Neiman Marcus replaces Fall Book with digital content campaign

Customers can shop through editorial stories about product inspiration, designer collections and the season's trends via the digital experience.

By Tatiana Walk-Morris • Aug. 31, 2020

David's Bridal partners with Affirm for monthly payment plans

It's the latest in a series of technological initiatives from the wedding retailer, as the pandemic pushes companies to improve their digital offerings.

By Tatiana Walk-Morris • Aug. 31, 2020

Amazon rivals Apple Watch with new mood-sensing wellness wearable

Wearables are a fast-growing category as more people use connected devices for a range of activities such as making contactless payments.

By Robert Williams • Aug. 31, 2020

Amazon Fresh opens first grocery store, mixing smart tech with traditional offerings

Customers can use Amazon Dash Cart technology to avoid the checkout line and employ Alexa to navigate the store. 

By Sam Silverstein • Aug. 27, 2020

Tmall Luxury unveils features to connect brands with Gen Z

The platform is centering a new livestreaming service, Soho Live, on luxury content to help high-end brands connect with young Chinese customers.

By Tatiana Walk-Morris • Aug. 27, 2020

Amazon debuts AR tool for viewing multiple furniture items in one room

The Room Decorator allows customers to virtually style their homes with products from Amazon and its third-party sellers.

By Tatiana Walk-Morris • Aug. 27, 2020

Facebook adds shopping section, expands Instagram checkout

The company also introduced a "live shopping" feature to let merchants livestream a browsing session to potential customers.

By Robert Williams • Aug. 26, 2020

Instacart boosts security for shoppers after breach

In the coming months, the grocery delivery service will expand the use of two-factor authentication to more features within the shopper app. 

By Jessica Dumont • Aug. 25, 2020

Mobile ad spend jumps 71% amid pandemic recovery: study

In-app ad spend on private marketplaces soared 391% during the period, outpacing the strong 52% gain for the mobile web, per PubMatic.

By Robert Williams • Aug. 25, 2020

TikTok unveils first shoppable livestream with Ntwrk

The social video app will let viewers this week buy apparel sporting defiant messages against a possible U.S. ban.

By Robert Williams • Aug. 24, 2020

BJ's Wholesale notches 300% digital growth

The club retailer is expanding its BOPIS and contactless pickup options, and has hired a chief digital officer to help scale the business.

By Tatiana Walk-Morris • Aug. 24, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 24, 2020

Sally Beauty, CosmoProf launch accelerator for women-owned brands

Four brands will receive online distribution and a virtual boot camp focused on merchandising, social media, marketing and e-commerce. 

By Tatiana Walk-Morris • Aug. 24, 2020

Amazon to turn former Lord & Taylor flagship into Manhattan tech hub

The deal is part of an initiative that includes investing more than $1.4 billion on its new offices and adding 3,500 jobs.

By Tatiana Walk-Morris • Aug. 20, 2020

Report: When sites load too slowly, 41% of shoppers head to Amazon

Almost 100% of consumers say they've left a website if it took too long to load. That's even more important in the pandemic era.

By Tatiana Walk-Morris • Aug. 19, 2020

Fossil reports 'triple-digit' e-commerce growth

Sales through its own online channel and third-party platforms like Amazon grew to account for nearly half of the company's total in Q2.

By Tatiana Walk-Morris • Aug. 18, 2020

Klarna to offer in-store Google Pay

The collaboration follows a broader trend of retailers adopting contactless payment options. 

By Tatiana Walk-Morris • Aug. 18, 2020

E.l.f. seeks brand ambassadors for TikTok reality show

The beauty brand is asking users to post videos showing why they should win a contract to be on "Eyes. Lips. Famous."

By Robert Williams • Aug. 18, 2020

Hoka One One opens virtual pop-up shop with Snapchat AR

The Deckers-owned brand is giving social media users a way to shop from an immersive lens that lets them virtually try on shoes.

By Robert Williams • Aug. 17, 2020

Circle K stores to pilot checkout-free technology

The c-store operator plans to test frictionless payment technology, similar to Amazon Go, at a location in Phoenix. 

By Sam Silverstein • Aug. 14, 2020