67% of consumers have had a self-service checkout fail: report

While self-service checkout usage has dramatically increased, bad experiences can turn customers off from the option, per a new survey.

By Tatiana Walk-Morris • March 10, 2021

Walmart returns to TikTok for beauty-focused shoppable livestream

The retailer's first livestream on the platform experienced seven times as many views as it had expected, and boosted its TikTok following by 25%.​

By Robert Williams • March 10, 2021

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Best Buy Health, Apple partner on health tech tools for older consumers

The retailer is continuing its expansion into device-based emergency response tools and virtual care services to match doctors with patients.

By Tatiana Walk-Morris • March 9, 2021

Ikea deals out digital card game on Instagram to fight domestic work inequality

FiftyFifty recognizes that women are doing up to three times as much unpaid care and domestic chores as men amid the pandemic.

By Peter Adams • March 9, 2021

Livestream shopping platform Whatnot raises $20M

Aiming to serve a niche, the company plans to expand into more collectible categories and emphasize the community element of collecting.

By Tatiana Walk-Morris • March 8, 2021

Capri Holdings hires former Walgreens exec as CIO

In his new role, Alejandro Martinez-Galindo will focus on accelerating the luxury company's digital and e-commerce evolution.

By Tatiana Walk-Morris • March 4, 2021

Instagram launches Live Rooms in bid to expand livestreaming capabilities

Up to four people can livestream at once, and viewers can buy badges for hosts, as well as use other features such as Shopping and Live Fundraisers.

By Tatiana Walk-Morris • March 3, 2021

Instacart's valuation more than doubles to $39B

That's thanks to $265 million in new funding, which the company plans to use to develop its marketplace and increase staff, among other things.

By Sam Silverstein , Catherine Douglas Moran • March 3, 2021

Klarna raises $1B in funding, hits $31B valuation

The funding makes it the highest-valued private fintech in Europe and the second highest globally, according to the company. 

By Tatiana Walk-Morris • March 2, 2021

Fabletics releases fitness app

Like other activewear brands, the company is shifting its focus toward digital engagement and benefiting from the home workout trend.

By Tatiana Walk-Morris • March 2, 2021

Study: 59% of US shoppers see Amazon Go as a threat to Walmart

A number of retailers are ramping up their cashierless payment systems as more tech companies offer the capability. 

By Catherine Douglas Moran • March 2, 2021

7 UX benefits driving retailers to adopt virtual waiting rooms in 2021

Retailers have been embracing virtual waiting rooms to deliver high-quality user experiences in the face of overwhelming web traffic.

March 1, 2021

American Eagle creates AR shoppable jeans guide for Snapchat

With fewer customers shopping in-store, the retailer is leaning into social media experiences and its lingerie brand.

By Tatiana Walk-Morris and Cara Salpini • Feb. 26, 2021

Target to roll out dedicated Apple shops inside 17 locations

The recent announcement is the latest shop-in-shop partnership the retailer has made following similar deals with Ulta and Disney. 

By Maria Monteros • Feb. 25, 2021

Afterpay to offer installment payments to Stripe, Squarespace

The partnership comes as more consumers look to purchase goods online, and as many continue to reel from the financial impact of the pandemic.

By Tatiana Walk-Morris • Feb. 25, 2021

Shippo raises $45M to fuel expansion

Amid the e-commerce spike, the shipping technology startup wants to facilitate Amazon-level deliveries for other marketplaces.

By Tatiana Walk-Morris • Feb. 24, 2021

Top 7 trends in retail digital transformation and innovation for 2021

From contactless services to cost optimization strategies, retailers are building adaptable business models in response to COVID-19, writes Gartner's Kelsie Marian.

By Kelsie Marian • Feb. 24, 2021

Walgreens expands same-day delivery with Instacart

Stores in Illinois will roll out the service Tuesday, and nearly 8,000 stores nationwide are slated to offer it in the coming weeks.

By Jeff Wells • Feb. 23, 2021

Klarna, Cosmopolitan co-host virtual shopping event

This year's "Hauliday" event features a new livestream shopping element following a period of growth for Klarna.

By Tatiana Walk-Morris • Feb. 23, 2021

Essie, ModiFace debut AR nail polish try-on tool

Unlike many virtual testing tools, Essie's does not require the customer to download an app to use it.

By Tatiana Walk-Morris • Feb. 22, 2021

BJ’s Wholesale Club releases new app features

The retailer unveiled updates that make it easier for members to reorder products, clip digital coupons and access delivery and pickup options

By Tatiana Walk-Morris • Feb. 22, 2021

Walmart says its automated supply chain is 'ready to scale'

There's a limit to how much the retailer can pick, fulfill and ship from stores, the CEO said. Walmart is banking on automation to change that.

By Matt Leonard • Feb. 22, 2021

Standard Cognition hits $1B valuation with $150M investment

The autonomous checkout tech company plans to use the new funding to fuel its goal of reaching 50,000 stores in the next five years.

By Sam Silverstein • Feb. 19, 2021

Locus Robotics raises $150M

With more online shopping and social distancing requirements in warehouses, retailers are looking to robotics to meet greater demand.

By Tatiana Walk-Morris • Feb. 18, 2021

Livestream shopping platform Talkshoplive raises $3M

Other companies have been experimenting with livestream commerce to connect with homebound consumers during the COVID-19 pandemic.

By Tatiana Walk-Morris • Feb. 18, 2021