American Girl launches virtual museum experience

Like others in the retail space, the doll brand is seeking to reach its audience virtually — with games, content and a gift shop.

By Tatiana Walk-Morris • Jan. 4, 2023

Total holiday spend grew nearly 7% in 2022: report

Though retailers saw an uptick in sales online and in stores this year, inflation has undercut growth, according to GlobalData. 

By Tatiana Walk-Morris • Jan. 4, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Silk and Sonder to sell on QVC

The direct-to-consumer brand is hoping to reach new customers by expanding its distribution.

By Tatiana Walk-Morris • Jan. 3, 2023

Nearly 80% of US adults have never participated in a live shopping event: report

The live commerce industry has blossomed in China, but it has a long way to go in terms of U.S. adoption, according to Morning Consult data.

By Tatiana Walk-Morris • Dec. 20, 2022

FedEx Express expands New York City pilot of electric delivery carts

The carrier is building upon tests from last year that saw couriers increase package deliveries by 15% per hour.

By Max Garland • Dec. 20, 2022

NYX launches new makeup collection on Roblox

The beauty brand set up shop in iHeartLand, allowing consumers to interact virtually with its latest shades and products. 

By Sara Karlovitch • Dec. 20, 2022

H&M releases metaverse-inspired collection

Encompassing both the physical and digital worlds, the launch will include augmented reality filters, a metaverse experience and real-life products.

By Tatiana Walk-Morris • Dec. 19, 2022

Walmart drone delivery service launches in Arizona, Florida and Texas

The offering with DroneUp is part of a wider plan to offer the same-day option in six states by the end of this year.

By Max Garland • Dec. 19, 2022

Is self-checkout worth the investment?

While the tech can speed up shopping trips and let employees take on new tasks, it doesn’t come without its frustrations, experts say.

By Brett Dworski • Dec. 19, 2022

Former Amazon Prime Video exec launches video commerce app

Alex Perez-Tenessa said Trendio was created because “traditional e-commerce wasn't working for customers.”

By Tatiana Walk-Morris • Dec. 16, 2022

The Weekly Closeout: Build-a-Bear enters Roblox and Torrid partners with ThredUp

The toy company is launching a game where users can become business tycoons, and the DTC apparel company announced a resale program.

By Retail Dive Staff • Dec. 16, 2022

Walmart launches Text to Shop functionality

The new convenience-oriented feature comes two years after the retailer ended its text concierge service, Jetblack.

By Dani James • Dec. 15, 2022

Albertsons turns to the metaverse

On Cyber Monday, the grocery company started selling bundles of private label pretzels, peanut butter cups and a pack of Coca-Cola in its pilot experience on virtual platform Decentraland.

By Catherine Douglas Moran • Dec. 15, 2022

Chewy leverages automated fulfillment to lower shipping costs

Automated facilities have lowered expenses by as much as 20% compared to the retailer's legacy network.

By Kelly Stroh • Dec. 15, 2022

Resale tech startup Beni raises $4M

The browser extension company has worked with other secondhand platforms such as eBay and Rent the Runway.

By Tatiana Walk-Morris • Dec. 14, 2022

Best Buy, TalkShopLive debut in-store pickup for livestream shopping

The partnership gives online shoppers the ability to sidestep long delivery times.

By Tatiana Walk-Morris • Dec. 13, 2022

FedEx to launch consolidated returns service

The carrier is touting the service as a low-price option for shippers in an expensive reverse logistics market.

By Sarah Zimmerman • Dec. 13, 2022

How Walmart is pursuing omnichannel profitability

The retail giant is leaning on automation as it builds out and retrofits its fulfillment centers, CEO Doug McMillon said at a recent Morgan Stanley conference. 

By Catherine Douglas Moran • Dec. 12, 2022

Strategies to win in a video-first world: Selling, shopping and engaging live

Digital customer experience has pivoted. How can brands evolve their strategy in 2023?

By Katherine Jones-Siemsen, VP, Head of Product, Commerce, Huge • Dec. 12, 2022

The Weekly Closeout: Toys R Us launches NFTs and David’s Bridal debuts loyalty program for teens

The toy company is releasing 10,000 digital collectibles, featuring its iconic mascot, and the bridal retailer launches a prom loyalty program.

By Retail Dive Staff • Dec. 9, 2022

Amazon rolls out TikTok-like shopping feature

The new shoppable content function will allow consumers to buy from videos or photos directly within the app.

By Dani James • Dec. 9, 2022

Walmart unveils visual search tool TrendGetter

The retailer introduced the image search function during the holiday season to help shoppers find their desired items.

By Tatiana Walk-Morris • Dec. 9, 2022

GameStop CEO says it won’t risk ‘meaningful stakeholder capital’ in crypto

Despite launching an NFT marketplace and a digital asset wallet, the company 'proactively minimized' its own exposure in the space.

By Dani James • Dec. 8, 2022

Adidas, Snapchat partner for exclusive Bitmoji Fashion Drop

Users within the app can purchase a virtual yellow track jacket branded with the retailer’s signature three stripes for 250 Snap Tokens. 

By Jessica Deyo • Dec. 7, 2022

GameStop lays off employees — again

Multiple LinkedIn posts from GameStop employees, including engineers, say they were let go by the company this week.

By Dani James • Dec. 7, 2022