Technology: Page 227
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Whole Foods to use Square's iPad cash registers, no-line shopping
The move means employees can carry a cash register on their belt, and customers can avoid checkout lines.
By Paul Conley • Feb. 18, 2014 -
Rakuten snags smartphone messaging app company Viber
The Japanese electronics retailer and digital e-commerce giant expands its digital footprint greatly with the acquisition.
By Daphne Howland • Feb. 14, 2014 -
Explore the Trendline➔
Zapp2photo via Getty ImagesTrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Instagram a handy retail marketing tool
Although it doesn’t get the kind of press that Twitter or its parent, Facebook, do, Instagram is a proven social media venue for getting customers’ attention.
By Daphne Howland • Feb. 14, 2014 -
Phishing attack on HVAC company led to Target breach
The vendor may have skimmed proper protocol against malware by using a free version of a cyber-security program.
By Daphne Howland • Feb. 14, 2014 -
Deep Dive
Has the future of t-commerce finally arrived?
With its shoppable Super Bowl ad, H&M has ushered in a new era of interactive television-based commerce that retailers have been awaiting for decades.
By Daphne Howland • Feb. 13, 2014 -
To catch up on mobile, Staples forgoes responsive design
The retailer is more worried about hanging onto its customers via agile stand-alone mobile apps — for now.
By Daphne Howland • Feb. 13, 2014 -
Kroger buys digital-coupon maker YOU Tech
The purchase turns the supermarket chain into a major player in the fast-growing segment.
By Paul Conley • Feb. 12, 2014 -
Barnes & Noble fires Nook engineers
The move aimed at “rationalizing” its Nook business follows the January lay-off of the vice president of hardware.
By Daphne Howland • Feb. 11, 2014 -
Bitcoin tanks due to worrying glitch
The crypto-currency suffered another setback when its largest exchange suspended customer withdrawals and sent its value crashing.
By Daphne Howland • Feb. 11, 2014 -
Amazon makes point-and-shoot shopping a reality with Flow
The remarkable technology can recognize multiple items at once and add them to an Amazon shopping cart in seconds.
By Daphne Howland • Feb. 7, 2014 -
RetailMeNot's Q4 demonstrates consumers' love for deals
The digital coupon site reports a net revenues increase of 55% compared to the year before, and a healthy portion was thanks to its mobile app.
By Daphne Howland • Feb. 7, 2014 -
Personalizing emails brings more transactions, revenues
A study by Experian Marketing Services shows that consumers respond well to communications tailored to them and their preferences.
By Daphne Howland • Feb. 6, 2014 -
Consumers prefer Facebook when accessing retailers via social media
There isn't a lot of change in how many consumers take advantage of social media login opportunities, and more retailers could jump in if they think it's worth it.
By Daphne Howland • Feb. 5, 2014 -
Rise in mobile payments brings rise in mobile fraud
Retailers, especially smaller retailers, are not taking adequate precautions against mobile payment fraud.
By Daphne Howland • Feb. 5, 2014 -
Top retailers have many mobile-only customers
A third of e-commerce consumers at the top 10 retailers shopped exclusively via phones and tablets in 2013.
By Daphne Howland • Feb. 4, 2014 -
Deep Dive
5 directions retail tech is headed in 2014
It’s not going to be enough to embrace the dazzling advances in technology now available — retailers have to get it right.
By Daphne Howland • Feb. 3, 2014 -
Could facial recognition tech catch on in retail?
A common law enforcement tool can also catch shoplifters, spot celebrities, or just recognize a retailer's biggest fans — sending a text when they arrive.
By Daphne Howland • Feb. 3, 2014 -
Consumers find value in Facebook before, during, and after shopping
In a small survey, a vast majority of shoppers found Facebook posts at least somewhat useful, and many actually bothered to post about their shopping experience.
By Daphne Howland • Feb. 3, 2014 -
Is 'Twitter Commerce' almost here?
An intriguing, prototype-ish 'buy' button for Twitter users was discovered on online retailer Fancy, but has disappeared from public view.
By Daphne Howland • Feb. 3, 2014 -
GameStop thinks customers have all day
The gaming retailer's m-commerce page is almost as fun as Tomb Raider, but it takes a whopping 13 seconds to load.
By Daphne Howland • Jan. 31, 2014 -
Deep Dive
Is hack-proof payment a technological unicorn?
Recent credit card breaches at major retailers are underscoring the need for fraud-free payment systems, but that search may never end.
By Daphne Howland • Jan. 30, 2014 -
Target vendor the likely conduit for thieving malware
The investigation into the massive data breach at one of the world’s largest retailers has narrowed, revealing vulnerabilities in retailers' B2B connections.
By Daphne Howland • Jan. 30, 2014 -
Amazon may provide payments for brick-and-mortar stores
A variety of Kindle-based systems and services may or may not come to pass, according to unnamed sources.
By Daphne Howland • Jan. 30, 2014 -
Bitcoin dealt a blow in New York
Officials in the empire state say it’s time to saddle bitcoin with some regulation, raising questions about its usefulness.
By Daphne Howland • Jan. 30, 2014 -
Videogame retailers playing hardball with online competition
To keep gamers coming to their stores, GameStop and other retailers are fighting digital distribution of games, and fighting hard.
By Daphne Howland • Jan. 29, 2014