Technology: Page 222
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Deep Dive
Pinners never quit and quitters never pin: Retail's Pinterest success
Facebook continues to dominate in number of users, but Pinterest is emerging as a dynamic social network that wins retail customers over.
By Daphne Howland • June 17, 2014 -
Target register crash lights up Twitter
The retailer experienced a point-of-sale glitch it says was unrelated to security problems.
By Daphne Howland • June 16, 2014 -
Explore the Trendline➔
Zapp2photo via Getty ImagesTrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Forget drones, Amazon aims for phones
If successful, the e-commerce giant’s smartphone could capture and keep customers in a whole new way.
By Daphne Howland • June 16, 2014 -
Deep Dive
Five online customer service essentials retailers need to know
Experts at IRCE shared some of the most exciting advancements in online customer service.
By Kelsey Lindsey • June 13, 2014 -
Facebook giving users greater control over ads
It's also expanding the use of consumer data to drive ad placement on user pages.
By Daphne Howland • June 13, 2014 -
Sponsored by
Are you getting the most from in-store analytics? Here's where you start
In-store analytics are currently a hot topic in the retail industry. While using clickstream data to understand shopper behavior is a given in ecommerce, retailers that want to gain a complete, multi-channel view of the customer experience are realizing that they can’t continue to overlook...
June 12, 2014 -
Lowe's brings 'holoroom' to select stores
The company is bringing its first 3-D modeling technology to Toronto stores this year.
By Daphne Howland • June 12, 2014 -
Deep Dive
Five facts you need to know about global e-commerce
Experts at IRCE shared some useful insights on expanding beyond the American online marketplace.
By Kelsey Lindsey • June 12, 2014 -
Deep Dive
Photoshop: Sometimes less is more
Retail marketers don’t always get the attention they want when they manipulate photos.
By Daphne Howland • June 11, 2014 -
Target elevates chief information security position, hires from outside
The retailer appointed the current chief information security and information technology risk officer at General Motors.
By Daphne Howland • June 11, 2014 -
New Pinterest hires hail from Apple
Both executives spent more than eight years at Apple and worked together on projects while at the company.
By Daphne Howland • June 11, 2014 -
Most retailers have plans to connect in-store
A survey found that only 3% of retailers identify customers in stores, but 75% are planning to do so.
By Daphne Howland • June 10, 2014 -
Apple may replace headphone jack with Lightning
It's a classic move by Apple, but would customers cotton to the change?
By Daphne Howland • June 9, 2014 -
Pinterest enhancing analytics, testing DIY pins for marketers
The social media network continues to try new ways to make itself more useful to retailers.
By Daphne Howland • June 6, 2014 -
Deep Dive
The state of payment security
Everyone agrees that payments must be more secure, but transactions across all channels remain vulnerable.
By Daphne Howland • June 6, 2014 -
PayPal reportedly considering bitcoin
But critics say PayPal is itself a viable payment alternative, offering more stability than bitcoin can.
By Daphne Howland • June 5, 2014 -
Sam's Club first out of the gate with chip-and-PIN credit card
The Wal-Mart Stores Inc.-owned warehouse retailer says its enhanced-security card will be available this month.
By Daphne Howland • June 5, 2014 -
Consumers unsure about contactless payments
A survey found that credit cards and fobs using radio-frequency identification (RFID) have failed to catch on.
By Daphne Howland • June 5, 2014 -
Apple's iOS8 expands fingerprint access to more apps
The technology could eventually have implications for secure mobile payments.
By Daphne Howland • June 4, 2014 -
Uh-oh: 'Omnichannel' may not be enough
Consumer expectations dictate that retailers must find the sweet spot between highly personalized interactions and increased security.
By Daphne Howland • June 4, 2014 -
Deep Dive
5 retail startups to watch
These companies have the potential to change the way retail does business.
By Kelsey Lindsey • June 4, 2014 -
In a shift, Apple to allow bitcoin-using apps
The tech giant has changed its developer terms to allow “approved virtual currencies.”
By Daphne Howland • June 3, 2014 -
Several retailers keep e-commerce tech in-house
The approach allows for tighter control of customer relationship management, the companies say.
By Daphne Howland • June 3, 2014 -
Many mobile alerts found to be useless to consumers
Studies show that many retailers may be missing the mark when it comes to mobile or email messaging.
By Daphne Howland • June 3, 2014 -
Google unveils new tool to track consumer behavior
Enhanced Ecommerce is a data analytics tool designed for e-retailers.
By Daphne Howland • June 2, 2014