Handmade at Amazon expands into five European countries

The Etsy rival offers shoppers in Germany, France, Italy, Spain and the U.K. access to more than 30,000 items from European artisans.

By Dan O'Shea • Sept. 22, 2016

Nike's self-lacing shoe coming Cyber Monday, exclusive to loyalty members

HyperAdapt 1.0 owners press a button near the tongue of the shoe to tighten the laces and another button to loosen them.

By Dan O'Shea • Sept. 21, 2016

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

FedEx foresees record holiday shipments driven by e-commerce growth

The shipper plans to hire about 50,000 seasonal employees for the holidays, roughly the same as last year.

By Dan O'Shea • Sept. 21, 2016

Etsy snares AI startup Blackbird Technologies

Blackbird's machine learning solutions analyze user behavior, unstructured data and other variables to suggest relevant and personalized product search recommendations.

By Dan O'Shea • Sept. 20, 2016

Amazon adds chatbot expertise by hiring Angel.ai co-founder

Angel.ai, an artificial intelligence startup that develops chatbots and natural language processing technology, last year raised about $8 million in Series A funding.

By Dan O'Shea • Sept. 20, 2016

Costco, Sam's Club target businesses via new express delivery offerings

Costco Business Center in San Diego will start offering two-hour grocery delivery, while Sam's Club is offering next-day delivery in the Dallas, Tulsa and Miami markets. 

By Dan O'Shea • Sept. 19, 2016

BigCommerce unveils Facebook advertising, shopping tools

The new additions allow BigCommerce merchant partners to more easily launch and measure cross-device advertising campaigns through Facebook dynamic ads.

By Dan O'Shea • Sept. 19, 2016

PayPal allows merchants to accept China's UnionPay

The partnership promises to boost cross-border e-commerce purchases by enabling more merchants to accept payments from Chinese consumers.

By Dan O'Shea • Sept. 18, 2016

MasterCard joins push into biometric security for online purchases

The credit card giant is planning to roll out solutions like fingerprint scanning and facial recognition as part of an increasing effort to bolster e-commerce security.

By Dan O'Shea • Sept. 15, 2016

USDA recruiting retailers to test online food stamps transactions

Officials plan to select up to five retailers in three states to participate in the program, which is likely to begin next summer.

By Dan O'Shea • Sept. 15, 2016

Forrester: Robots will eliminate 6% of all US jobs by 2021

The ongoing evolution of artificial intelligence, machine learning and related technologies is expected to directly impact retail employment trends as well as segments like banking and healthcare.  

By Dan O'Shea • Sept. 14, 2016

UPS hiring 95,000 for holidays for third consecutive year

In recent years, more than 37% of staffers hired for UPS seasonal package handler jobs were hired into permanent positions following the holidays.

By Dan O'Shea • Sept. 14, 2016

How EMV is fueling an e-commerce fraud frenzy

The rollout of EMV-enabled credit and debit cards is driving a sharp decline in brick-and-mortar transaction fraud. But now fraudsters have a different target: online retailers.

By Jason Ankeny • Sept. 14, 2016

BigCommerce adds support for Apple Pay transactions

Apple Pay eliminates manual entry of payment and shipping details when shopping on supported mobile or desktop devices.

By Dan O'Shea • Sept. 13, 2016

Alibaba buys biometric authentication startup EyeVerify

Forget traditional passcodes, EyeVerify's EyePrint ID technology authenticates shopper identities through eye-vein patterns.

By Dan O'Shea • Sept. 13, 2016

Fanatics, NFL's Rams kick off on-demand delivery partnership with Uber

Los Angeles Rams fans can order Rams merchandise, signed memorabilia and game day food via the UberEATS LA tab of the Uber app.

By Dan O'Shea • Sept. 12, 2016

MasterCard: 88% of cards have EMV chips, 2M merchant locations chip-active

According to a survey MasterCard commissioned from Braun Research, 87% of U.S. consumers commonly use chip cards, up from 49% last year.

By Dan O'Shea • Sept. 12, 2016

Target testing Cartwheel app rewards program

Customers earn 10 points for every dollar spent at Target stores, and after collecting 5,000 points, they're eligible to select from 25 rewards ranging in value from $10 to $20.

By Daphne Howland • Sept. 12, 2016

Office Depot, Pocket Points to reward students for staying off phones

The Pocket Points program gives college students discounts on school supplies if they steer clear of their mobile devices during class time.

By Dan O'Shea • Sept. 11, 2016

Facebook fashion bot promotes Tommy Hilfiger's Gigi Hadid line

The bot allows users to type questions or select pre-made queries, shop for clothing and access behind-the-scenes content from the collection’s runway show.

By Dan O'Shea • Sept. 11, 2016

Amazon to make Prime Now tailgate deliveries to 49ers' stadium

Prime subscribers can order deliveries directly to the Levi's Stadium parking lot in the hours preceding San Francisco 49ers home games this football season.

By Dan O'Shea • Sept. 8, 2016

MasterCard sued for record $19B in UK over swipe fees

The class action lawsuit is based on allegations that MasterCard charged retailers excessive interchange fees which were then passed on to customers in the form of higher prices.

By Dan O'Shea • Sept. 8, 2016

Mercedes-Benz developing electric delivery vans with roof-mounted drones

The automated drones are designed to carry small online orders for a distance of up to six miles.

By Dan O'Shea • Sept. 7, 2016

Google unleashes Android Pay online, adds Uber, Chase as partners

The mobile wallet is expanding through Google's Chrome browser, allowing consumers to make purchases online.

By Dan O'Shea • Sept. 7, 2016

Google's new Shop the Look connects fashion bloggers, retail shoppers

The new feature pulls images of outfits that have been posted on social media by fashion bloggers into Google search results, along with relevant links for purchasing.

By Dan O'Shea • Sept. 7, 2016