In-app payments for retail rose 57% in a year

Mobile apps of all types are increasingly coming with payment features, a trend that is especially strong in retail, according to new research.

By Dan O'Shea • July 28, 2017

Walmart's ASDA launches gift card marketplace

ASDA opens a new avenue to B2B dollars by creating an e-commerce site that sells gift cards in bulk.

By Dan O'Shea • July 27, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Ray-Ban showcases RFID-enabled Smart Table

RFID isn't only for the supply chain: Ray-Ban shows how the technology can be used to power product displays that boost sales.

By Dan O'Shea • July 27, 2017

Study: Shopping apps ride Amazon Prime Day’s wave

The e-commerce giant's day-long sale had a positive effect on retail apps the entire week — except on Prime Day itself.

By Robert Williams • July 27, 2017

Target Twitter interactions drive up ‘brand love’ 11%

The big-box retailer used Promoted Tweets to drive an 8% increase in shopping intent among those who shop only once a month.

By Dan O'Shea • July 26, 2017

Study: 87% of retailers plan to use AI to drive customer engagement

Artificial intelligence is becoming a ubiquitous force in the industry, with many retailers using the tech to route customer service requests and develop product suggestions.

By Dan O'Shea • July 26, 2017

EBay rolls out image-driven shopping search tools

The e-commerce company is just the latest to join in on the push for image search tools. 

By Dan O'Shea • July 26, 2017

Shoppers have the answers, but brands need to ask the questions

Retailers no longer dictate trends, says Hannah Hale of Lucky Brand. It's time to shift from a "push" to a "pull" model by asking shoppers what they want.

By Hannah Hale • July 26, 2017

Study: Marketers struggle with personalized location-based ads

Often described as the "holy grail of marketing," location-based ads concern marketers due to unverified data and lack of third-party provider knowledge. 

By Robert Williams • July 26, 2017

Survey: Retailers using outdated tools to manage sourcing

Retail sourcing management needs to be brought into the 21st Century with new tools to manage their sourcing and supplier relationships, according to new research.

By Dan O'Shea • July 26, 2017

Study: Wearable payments on the way to mainstream

Smart wearables with payment capabilities could be a major wild card in the payments space in the next few years.

By Dan O'Shea • July 25, 2017

BJ’s Wholesale Club launches new mobile website

The company's new chief digital officer is making his mark with improvements aimed at making it easier for club members to manage memberships and save on purchases. 

By Dan O'Shea • July 25, 2017

Gen Z twice as likely to convert on mobile

The young generation is eager for digital content, but is more demanding when it comes to app functionality and personalized content.

By Cara Salpini • July 25, 2017

Samsung’s plans for Amazon Echo competitor clouded in doubt

As the smart speaker market heats up, recent reports suggest the company is no longer pursuing a smart speaker of its own to house virtual assistant Bixby.

By Dan O'Shea • July 24, 2017

Modiface eye-tracking tech increases Smashbox conversions by 27%

The company behind several brands' virtual try-on makeup apps is now using eye-tracking technology to provide retailers with customer experience insights.

By Dan O'Shea • July 24, 2017

J.C. Penney adopts Apple Pay in stores nationwide

The department store retailer is going the extra mile to integrate its credit card and loyalty program with the platform to encourage customer use.

By Dan O'Shea • July 24, 2017

Arcadia Group reportedly enabling in-store mobile ordering

More than 1,400 stores across the company's seven brands, including Topshop and Dorthy Perkins, have been outfitted with iPads enabled with mobile ordering capabilities.  

By Dan O'Shea • July 24, 2017

Rakuten Viber acquires mobile commerce partner

Rakuten Viber rolled out an Instant Shopping feature, a key technology developed by the year-old startup it now owns, Chatter Commerce.

By Dan O'Shea • July 23, 2017

Conduent earns facial recognition patent to measure shopper satisfaction

The technology, which identifies a person’s eyes from video camera footage to better understand facial expressions, is being patented just after reports surfaced that Walmart is seeking to patent similar tech.

By Dan O'Shea • July 23, 2017

Amazon pays publishers, influencers to post on Spark

The e-commerce giant is seeking more content for its shopping-oriented social network.

By Robert Williams • July 21, 2017

EBags, 1-800-Flowers among brands added to Ibotta’s Mobile Marketplace

The marketplace concept is coming to mobile with a growing stable of brands, courtesy of Ibotta and its partner Button.

By Dan O'Shea • July 20, 2017

Destination XL makes a big and tall push onto mobile

The specialty apparel retailer launches its first app, one that favors practicality over glitz.

By Dan O'Shea • July 20, 2017

Amazon acquires comparison search firm Graphiq with Alexa in mind

As Amazon continues to expand Alexa's value, the e-commerce giant buys a company that enhances its search functionality.

By Dan O'Shea • July 20, 2017

The real cost of convenience

The $5 billion meal delivery market is exploding with options but profits can be elusive. Deliv CEO Daphne Carmeli breaks down costs and solutions to this problem.

By Daphne Carmeli • July 20, 2017

Target kills Cartwheel Perks

The savings application, which is being rolled into Target's main app, will retain discounts and third-party coupons.

By Daphne Howland • July 20, 2017