Walgreens to add 300 tech jobs in Chicago

The move may be an attempt to boost innovation at the drugstore retailer as companies like Amazon threaten to get into the space.

By Dan O'Shea • Oct. 18, 2017

Amazon is crushing retailer load times

Retailers need to speed up load times on websites, mobile sites and apps if they hope to compete with the e-commerce giant this holiday season, writes Mehdi Daoudi, CEO of Catchpoint.

By Mehdi Daoudi • Oct. 17, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

2M retailers go live with Venmo app payments

After a long period of testing, users of the popular payment app can now use it to buy with retailers like Foot Locker, Lululemon Athletica and Forever 21.

By Dan O'Shea • Oct. 17, 2017

Five data-driven strategies to personalize your holiday marketing campaigns

By looking at historical data and anticipating consumers' intent, businesses improve the likelihood of converting visitors into purchasers while personalizing every interaction.

By Shane M. Swisher, Listrak • Oct. 17, 2017

Nearly half of online shoppers report holiday frustrations

This holiday season could be bigger than ever for e-commerce, but a study by Pitney Bowes shows a growing number of unhappy online shoppers.

By Dan O'Shea • Oct. 17, 2017

Behind the scenes of Walmart's new on-time, in-full policy

"There is a right path to get to OTIF, and that right path is through investing in data," said Walmart's SVP of logistics Kathryn McLay.

By Edwin Lopez • Oct. 17, 2017

IBM taps blockchain to ease cross-border payments

The use of blockchain in retail is still pretty limited, but more merchants may turn to the technology as a safe and quick way to process international transactions.

By Dan O'Shea • Oct. 16, 2017

Can data analytics predict store closures?

New approaches to big data analytics may help retailers make smarter decision about where to invest — and where not to.

By Dan O'Shea • Oct. 16, 2017

Pop-up vendor Appear Here grabs new investment

The company, which provides retailers with a pop-up space of their own, just drew a new investor as the strategy becomes increasingly popular.

By Dan O'Shea • Oct. 16, 2017

Target + Techstars startups are moving to Minneapolis

As the retail accelerator comes to an end, half of the 10 participating startups are leaving with formal agreements with Target for pilot projects.

By Daphne Howland, Corinne Ruff • Oct. 16, 2017

4 takeaways from Shoptalk Europe

The challenges retailers face, and the solutions, are universal as Manolo Almagro, managing partner at Q Division discovered at the premier event. 

By Manolo Almagro • Oct. 13, 2017

Sam’s Club channels member feedback through the cloud

The warehouse retailer is using the cloud to give its associates quicker, easier access to data that could help customer experiences and potentially close sales.

By Dan O'Shea • Oct. 13, 2017

Target expands Google partnership with Express delivery and Voice

Target follows Walmart to Google as merchants scramble to make up ground in the race against Amazon's voice-assisted shopping. 

By Dan O'Shea • Oct. 12, 2017

Diane von Furstenberg tests AI-powered tool for converting mobile shoppers

Qubit’s Aura works with a mobile website to change the products a user sees based on behavior.

By Robert Williams • Oct. 12, 2017

Cashierless checkout transactions to explode to $78B

Systems that allow shoppers to bypass checkout lines are in limited use right now, but that will change by 2022, according to Juniper Research.

By Dan O'Shea • Oct. 12, 2017

3 ways retailers can stand up to big competitors

Retail giants like Victoria's Secret and Amazon are gobbling up market share, but there’s still plenty of room for aggressive entrepreneurs to grow, writes Yandy.com CEO Thom Brodeur-Kazanjian.

By Thom Brodeur-Kazanjian • Oct. 12, 2017

From mobile to AR, women in tech driving Sephora's IT innovation

The cosmetics retailer focuses on the potential rather than the specific skills of a prospective hire and encourages risk taking, even if it could lead to failure. 

By Alex Hickey • Oct. 12, 2017

Amazon targets the teen market with new program

Teens can now shop with their own login via the Amazon app — although parents will receive a text or email about product orders.

By Daphne Howland • Oct. 12, 2017

TJX solving inventory management in the e-commerce age while H&M lags

TJX is like that one friend who finds amazing clothes thrift shopping in the off season, but also knows how to maximize their closet space.

By Kate Patrick Macri • Oct. 12, 2017

Shopping app downloads up 20% in first half of 2017

U.S. consumers now spend an average of 50 minutes in shopping app sessions each month, and about 10 hours total yearly, according to a recent report.

By Dan O'Shea • Oct. 11, 2017

Estée Lauder and L'Oréal get 'aesthe-tech' with AI, AR

Estée Lauder and L'Oréal are among the beauty companies looking to capitalize on modern tech capabilities like artificial intelligence and augmented reality.

By Alex Hickey • Oct. 11, 2017

Belgian postal service buys fulfillment specialist Radial for $820M

Bpost is looking to stake a claim on the growing worldwide cross-border e-commerce fulfillment market by acquiring the former ebay unit. 

By Dan O'Shea • Oct. 10, 2017

Amazon exploring delivery to car trunks

As theft of delivered packages from consumer residences continues to be a problem, the e-commerce giant is considering alternatives, according to a report. 

By Dan O'Shea • Oct. 10, 2017

HGTV’s ‘Santa HQ’ experience adds mobile AR features for mall shoppers

Visitors at some Macerich malls can customize their experience by using augmented reality to view Santa's Workshop.

By Robert Williams • Oct. 10, 2017

Most retailers see AI in their future

Over the next year, retailers plan to use artificial intelligence to improve product recommendations, customer service and chatbots, according to a recent survey.

By Dan O'Shea • Oct. 10, 2017