Walmart calls dibs on 15 Tesla trucks

The company that already owns the largest truck fleet in retail is making a big bet on the just-unveiled electric model from Tesla.

By Dan O'Shea • Nov. 19, 2017

Conversational Commerce: Black Friday predictions for 2017

With a fierce price war brewing this season, in-store and mobile experiences will be critical differentiators for retailers not named Amazon, Moody's Charlie O'Shea told Retail Dive on the podcast.

By Corinne Ruff • Nov. 17, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Amazon Go edges closer to frictionless shopping vision

The technology behind Amazon Go is getting better, but what comes next and when isn't clear, according to Bloomberg.

By Dan O'Shea • Nov. 17, 2017

Williams-Sonoma gets an edge in the augmented reality race

The home goods retailer acquired Outward, a 3-D imaging startup, in what looks to be a dedicated move toward using more of the tech.

By Dan O'Shea • Nov. 17, 2017

Study: Black Friday mobile shopping to jump 45% from 2015

Americans are forecast to spend 45 million hours on Android shopping apps alone during the holiday week.

By Robert Williams • Nov. 16, 2017

Mall owner turns to sensor-based tech to improve parking

Technology from Park Assist is helping Towson Town Center improve a sometimes-overlooked aspect of the customer shopping experience — parking.

By Dan O'Shea • Nov. 16, 2017

Forever 21 investigating POS security breach

Encryption and other protective measures used by the retailer may not have been operating on affected point of sale systems when the breach occurred.

By Dan O'Shea • Nov. 16, 2017

Nordstrom, Home Depot put Pinterest’s Pincodes in stores

Shoppers can use the app in brick-and-mortar locations to unlock content.

By David Kirkpatrick • Nov. 15, 2017

Robot manufacturer gains $17.5 million in funding

Bossa Nova Robotics gets a financial boost as it looks to leverage growing interest in robots for retail.

By Dan O'Shea • Nov. 15, 2017

50% of store associates say shoppers have better tech tools

Consumers aren't the only ones who think store associates could use a little mobile help — store associates feel the same way, according to a new survey. 

By Dan O'Shea • Nov. 14, 2017

Alibaba flaunts AI-powered touchscreen on Singles Day

The e-commerce giant debuted "FashionAI" in stores on the big shopping day to help consumers with clothing and style recommendations.

By Dan O'Shea • Nov. 14, 2017

Cyberthreats keep holiday shoppers off the web

Around 30% of consumers will not be shopping online this holiday season for fear of cyberthreats, according to a study by Sitelock.

By Dan O'Shea • Nov. 14, 2017

Most holiday shoppers are turning to mobile

Roughly 65% of shoppers plan to use a mobile device for some of their purchases this season.

By Dan O'Shea • Nov. 13, 2017

Social media-engaged shoppers spend more on purchases

According to a study from Shareablee, that number could be as much as 51% more over a given shopper's lifetime.

By Dan O'Shea • Nov. 13, 2017

Alibaba’s Singles Day rang up $12B in the first 2 hours

A whopping 90% of sales during the 24-hour holiday come from mobile. What's the lesson for other retailers?

By Daphne Howland • Nov. 13, 2017

Why POS systems continue to compromise customer data

Point of Sale systems, digital treasure troves of consumer credit card data, continue to suffer from breaches at the hands of hackers. Companies need to improve baseline security practices to offset the constant risk.

By Alex Hickey • Nov. 13, 2017

The 3 tech innovations that will drive mobile wallet adoption

As the mobile lifestyle accelerates the pace of commerce, the demand for easier, more secure payment options is on the rise, too. Here’s how mobile wallets fill the gap - and how retailers stand to benefit. 

By Mark Alsentzer • Nov. 13, 2017

3 ways to reach Gen Z during the holidays

The youngest generation might not be the biggest spenders, but they have influence over family purchases — and they're growing up fast.

By Cara Salpini • Nov. 10, 2017

Amazon opening holiday pop-ups in Whole Foods

Alexa, tell me a Thanksgiving recipe. Now shoppers can ask holiday-related questions at staffed areas inside Whole Foods stores.

By Dan O'Shea • Nov. 10, 2017

Survey: ‘Tis the season to BOPIS

More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools. 

By Dan O'Shea • Nov. 9, 2017

Walmart set to overtake Apple in mobile payments

The retailer is adding tens of thousands of new users every day, according to Daniel Eckert, senior vice president of Walmart Services.

By Robert Williams • Nov. 9, 2017

Athleta puts a personalized twist on holiday cards

The retailer is putting an e-commerce twist on the traditional gift card as it launches in-store GiftNow cards.

By Dan O'Shea • Nov. 9, 2017

Shopgate rolls out in-app chat tools

While some have hopes of chatbots becoming an increasingly common form of customer engagement, marketers aren’t yet sold on the idea.

By Dan O'Shea • Nov. 9, 2017

Kroger dodges Amazon, prefers Google and Microsoft cloud

The largest grocery store chain in the country chose to stay away from the No. 1 cloud provider, AWS, for "obvious reasons competitively," Kroger CIO Chris Hjelm told CNBC.

By Alex Hickey • Nov. 9, 2017

Nearly 60% of marketers say chatbots aren’t a priority

Despite marketer enthusiasm for chatbots, many don't have confidence in the current messaging platforms.

By Cara Salpini • Nov. 8, 2017