Technology: Page 15


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    AntonioSolano via Getty Images
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    Sponsored by Facteus

    Retail’s new crystal ball: how transaction data gives you a competitive edge

    The key to seeing where retail is headed — and how your business should adjust — lies in customer transaction data.

    Jan. 16, 2024
  • Picture of Victoria's Secret store sign
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    Daphne Howland/Retail Dive
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    Victoria’s Secret to infuse AI into online shopping

    The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

    By Kristen Doerer • Jan. 12, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Customers can pass through an AI-powered scanner at the exit of Sam's Club
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    Permission granted by Sam's Club
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    Sam’s Club to bring AI-based receipt verification to all stores

    The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.

    By Jan. 11, 2024
  • A Wing drone carrying a Walmart delivery.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 1.8M more Texas homes

    The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.

    By Max Garland • Jan. 11, 2024
  • An image on a phone of the social media app Threads
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    Justin Sullivan via Getty Images
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    Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report

    The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner. 

    By Jan. 10, 2024
  • A hand holds a smartphone with a Google ad that is also on a computer screen
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    Courtesy of Instacart
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    Instacart seeks off-site retail media scale with Google Shopping ads pact

    The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.

    By Peter Adams • Jan. 9, 2024
  • Store employee handing customer their bag of purchased goods
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    Ariel Skelley via Getty Images
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    Sponsored by IBM

    Retailers can tap into generative AI to enhance support for customers and employees

    As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.

    By Luq Niazi, Global Managing Partner Industries, IBM Consulting • Jan. 9, 2024
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart, Unity partner on immersive commerce

    Creators will be able to sell physical items in games, virtual worlds and apps. 

    By Tatiana Walk-Morris • Jan. 8, 2024
  • Woman shopping denim jeans in a clothing store
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    lechatnoir via Getty Images
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    7 retail trends to watch in 2024

    From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

    By Retail Dive Staff • Jan. 8, 2024
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    Shutterstock / Krakenimages.com

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    Sponsored by MangoApps

    Redefining retail frontline operations: How PetSmart continues to evolve employee engagement

    Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.

    Jan. 8, 2024
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    Permission granted by Celonis
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    Sponsored by Celonis

    For a seamless retail customer experience during peak season, start with employees

    Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.

    By Lindsey Peters, Retail and Consumer Goods Industry Lead, Celonis • Jan. 8, 2024
  • A zoomed in view of a Peloton bike with the logo visible in red.
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    Joe Raedle via Getty Images
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    Peloton brings fitness classes to TikTok in bigger push for Gen Z

    A co-branded content hub will reinforce the embattled fitness marketer’s recently introduced brand positioning around accessibility.

    By Peter Adams • Jan. 4, 2024
  • Person shops online with a Christmas tree in the background.
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    NoSystem images via Getty Images
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    Holiday shoppers spent ‘record’ $222.1B online: report

    BNPL usage hit an all-time high during the season, with Cyber Monday as the largest day on record for the payment method, per Adobe.

    By Tatiana Walk-Morris • Jan. 4, 2024
  • A person walking by a Bark sign
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    Courtesy of Bark
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    Bark’s chief technology officer to exit

    Nari Sitaraman will step down this month after holding the role since 2021. Eric Picard, vice president of product management, will take on the CTO duties.

    By Jan. 2, 2024
  • Woman paying contactless at the cash register.
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    iStock/lechatnoir

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    Sponsored by Flooid

    3 ways to optimize profits and processes in 2024

    A new year always offers an opportunity to reflect and restart — especially for retailers. As we move into 2024, here are three key themes for top tier operators to consider.

    By Donna Stevens, Senior Vice President Product & Marketing Management at Flooid • Jan. 2, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Doug Stephens’ retail predictions for 2024

    The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.

    By Retail Dive Staff • Dec. 28, 2023
  • Warehouse supervisor walking and talking with senior manager.
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    zeljkosantrac via Getty Images
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    ’Tis the season for a retail tech-stack rethink

    An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.

    By Matt Ashare • Dec. 26, 2023
  • A brand image of Nautica's smart eyewear collection
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    Courtesy of Innovative Eyewear, Nautica
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    Nautica launches smart eyewear collection in multiyear agreement

    With the help of developer Innovative Eyewear, the line will feature eight sunglass styles with up to 12 hours of music listening in one charge.

    By Dec. 22, 2023
  • A Rite Aid pharmacy storefront
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    Permission granted by Rite Aid
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    Rite Aid banned from use of facial recognition tech for 5 years

    The company’s “reckless” use of the technology harmed customers, the FTC said.

    By Dec. 20, 2023
  • A brand image of Reebok and Futureverse's campaign
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    Courtesy of Reebok, Futureverse
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    Reebok, Futureverse partner to launch metaverse experience in 2024

    “Reebok Impact” is intended to broaden the ways consumers interact with the brand's products, from its apparel to its footwear.

    By Dec. 20, 2023
  • Open checkout area at Walmart supercenter in Fayetteville, Arkansas
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    Courtesy of Walmart
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    Walmart adds Affirm’s buy now, pay later option to self-checkout

    In an expanded partnership between the two companies, Walmart is adding a BNPL option to checkout kiosks at most stores. 

    By Tatiana Walk-Morris • Dec. 20, 2023
  • Target content on the Las Vegas Sphere
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    Courtesy of Target
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    Target brings dog mascot Bullseye to Las Vegas Sphere for holiday blitz

    The largest version of the bull terrier character yet is joined by an 11-story gingerbread Target for the snowglobe-inspired takeover.

    By Peter Adams • Dec. 20, 2023
  • Young woman online shopping using the laptop at home
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    FG Trade via Getty Images
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    With website down, Zulily’s future in doubt

    The e-commerce retailer's website is currently "down for maintenance," following layoffs.

    By Dec. 19, 2023
  • People walk past the exterior of a Timberland storefront.
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    Matthew Eisman/Getty Images for Pandora Media via Getty Images
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    VF Corp. reports stolen data from cybersecurity incident

    The attack last week has impacted the apparel conglomerate’s ability to fulfill orders.

    By Laurel Deppen • Dec. 18, 2023
  • Person uses mounted fitness mirror equipment from Tonal
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    Courtesy of Tonal
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    Tonal launches trade-in program for Lululemon Studio customers

    Following Lululemon’s discontinuation of Mirror, Tonal is offering product discounts, a free one-year membership and removal of the Mirror device.

    By Howard Ruben • Dec. 18, 2023