Macy’s email campaign nets a 6% reactivation rate

A fourth quarter email campaign boosted active subscribers, open and click-through rates, and resulted in increased online and in-store sales.

By Dan Alaimo • April 25, 2018

With Walmart deal, DoorDash joins the grocery delivery cage match

The company, which had previously worked with restaurants, will deliver groceries to Walmart customers in Atlanta, with more markets to come.

By Jeff Wells • April 25, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

As Westfield acquisition nears, shareholders set OneMarket spin-off vote

The shopping mall empire's real estate technology and data analytics division is preparing to strike out on its own.

By Dan O'Shea • April 24, 2018

What retailers need to know about the future of payments

Payments — currencies, platforms, programs and systems — are ripe for change and, thanks to technology, at a tipping point. 

By Laura Heller • April 24, 2018

Why social commerce isn’t #trending yet

The channel has plenty of potential with young consumers, but disposable income in that demographic is low and retailers have yet to tackle issues of convenience.

By Cara Salpini • April 24, 2018

Natori boosts social media sales 76% from AI

The tech determined that custom carousel ads exceeded benchmarks and encouraged the fashion brand to find new ways for formatting content.

By Robert Williams • April 24, 2018

Study: More than half of consumers have purchased through social media

Those who do purchase online, whether through social media or through a retailer's website, are looking for in-depth product info, according to a study by Avionos.

By Dan O'Shea • April 24, 2018

Small businesses spend lightly on mobile apps

More small businesses are creating mobile apps, but small budgets could lead to underspending and poor functionality, according to a study by The Manifest.

By Dan O'Shea • April 24, 2018

Retail jobs shifting from sales to tech

The move from bricks-and-mortar to online commerce is having a measurable impact on the jobs picture in the retail universe, according to research from LinkedIn.

By Dan Alaimo • April 24, 2018

What does the future of in-store payments look like?

Most major retailers are adopting scan-and-go options, but just walk out technology, facial recognition and personalization are all likely to guide the future of the tech.

By Corinne Ruff • April 23, 2018

China is paving the way for mobile payments in the US

As Alipay expands in North America, mobile payments players here have a lot to learn, and perhaps something to fear. 

By Dan O'Shea • April 23, 2018

Conversational Commerce: At Lowe’s, digital development isn’t all about that tech

Augmented reality, virtual reality and artificial intelligence are all defining the home improvement retailer's future. But there's one thing that's more important.

By Corinne Ruff • April 23, 2018

Walmart files patents for expanded blockchain use

Two patents published last week would enable Walmart to use blockchain technology for behavior monitoring, in addition to vendor payments and digital shopping.

By Dan Alaimo • April 23, 2018

EMV payments in 2018: The state of the update

Less than three years after the EMV liability switch, and many retailers are still on the sidelines but already looking toward the next stage in the evolution of payments.

By Lara Ewen • April 23, 2018

Net-a-Porter founder starts retail tech-focused VC firm

Natalie Massenet will be looking for another breakout start-up leading venture capital firm Imaginary Ventures.

By Dan O'Shea • April 20, 2018

Walmart arms Lawn & Garden staff with mobile POS

The retail giant is bringing another mobile tool to its in-store experience — a POS to help Lawn & Garden customers pay and exit more quickly.

By Dan O'Shea • April 20, 2018

4 ways to use data to personalize the shopping journey

The future of retail is about delivering custom experiences that enable the customer to craft his or her own shopping journey and discover, purchase, and pay for items on his or her own terms.

April 20, 2018

Silicon Valley jeweler sees big growth from cryptocurrency

Stephen Silver Fine Jewelry now sees 20% of its sales coming from cryptocurrency payment processing, surpassing credit card purchase volume.

By Dan Alaimo • April 20, 2018

The rise of surveillance commerce

Consumers feel spied on as data are bought, sold and stolen. Lee Peterson of WD Partners asks, "Is this good for brands?" 

By Lee Peterson • April 19, 2018

Adidas, Coty try on Snapchat’s new AR shopping tool

Marketers can now take advantage of AR's engagement potential and combine this with the ability to make a purchase. 

By Chantal Tode , Robert Williams • April 19, 2018

Home Depot to add 1,000 tech jobs

Despite already being a leader in digital experience, Home Depot's latest move would increase the company's focus on technology.

By Dan O'Shea • April 19, 2018

Hudson's Bay replaces marketing chief after just 5 months

Bari Harlam was named chief marketing officer this week, replacing Milton Pappas, who had been appointed to the role in November.

By Daphne Howland • April 19, 2018

Ikea-owned TaskRabbit hit by apparent data breach

TaskRabbit shut down its website and app earlier this week after a "cybersecurity incident" involving the discovery of an unauthorized user on its systems.

By Dan Alaimo • April 19, 2018

And the winner of the latest Amazon-Best Buy deal is...

It's a win-win for both retailers, but Amazon needs this new deal more than Best Buy, analysts say.

By Daphne Howland • April 18, 2018

Amazon's app goes abroad with new international shopping feature

Consumers can browse more than 45 million items in their preferred language and currency and more easily move items through customs.

By Robert Williams • April 18, 2018