Technology
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Dan Kitwood via Getty Images
QVC to stream on TikTok 24/7
As it undergoes a larger turnaround, QVC Group is going all in on TikTok Shop two years after the feature launched.
By Xanayra Marin-Lopez • April 3, 2025 -
Justin Sullivan via Getty Images
Kohl’s tech chief exits amid broader leadership change
Chief Technology and Digital Officer Siobhán Mc Feeney departed the retailer Wednesday, according to a securities filing.
By Roberto Torres • April 3, 2025 -
Explore the Trendline➔
andreswd via Getty Images
TrendlineHow the payments landscape is changing
As the space rapidly shifts, the future is for anyone’s taking.
By Retail Dive staff -
Courtesy of Amazon
Amazon taps AI for automatic product recommendations
The e-commerce giant gave a subset of U.S. users a tool that takes shopping prompts to routinely recommend items.
By Xanayra Marin-Lopez • April 2, 2025 -
Permission granted by Shoptalk
Retail leaders sound off on AI’s use-cases
From Toys R Us’ experimentation with video to Meta’s new ad capabilities, here’s how the tech is being used across the industry.
By Cara Salpini • April 2, 2025 -
Courtesy of Etsy
Etsy appoints Depop exec as CTO
Rafe Colburn will become Etsy’s chief technology officer on May 5, while Depop’s chief marketing officer will become the resale platform’s interim CEO.
By Tatiana Walk-Morris • March 31, 2025 -
Daphne Howland/Retail Dive
Men’s Wearhouse adds gift list registry service
Customers can create and manage custom gift lists featuring items from the retailer, which is part of the Tailored Brands portfolio.
By Xanayra Marin-Lopez • March 27, 2025 -
gradyreese via Getty Images
Consumers are buying more from generative AI’s suggestions: Adobe
A report highlighted that using generative AI tools for shopping leads customers to more purchases in electronics and jewelry.
By Xanayra Marin-Lopez • March 27, 2025 -
Daphne Howland/Retail Dive
GameStop to close ‘significant number’ of stores, invest in bitcoin
The closures are on top of the company shuttering nearly 600 U.S. locations last year.
By Kaarin Moore • March 27, 2025 -
Justin Sullivan via Getty Images
Williams-Sonoma turns to AI to curb headcount growth
Executives said the company is pursuing ways to drive additional savings with the technology during a recent earnings call.
By Lindsey Wilkinson • March 27, 2025 -
Courtesy of JCPenney
J.C. Penney embraces social-first marketing with VaynerMedia hire
The department store chain will take advantage of services like a social influencer seeding offering intended to boost relevance.
By Peter Adams • March 26, 2025 -
Courtesy of Wilmington Business Development
Amazon building robotics fulfillment center in North Carolina
The facility will contain more than 3 million square feet of floor space and support the company’s efforts to cut costs and improve production.
By Philip Neuffer • March 26, 2025 -
Revlon appoints chief information and digital officer
The beauty company emerged from bankruptcy two years ago and is prioritizing innovation to lead growth.
By Xanayra Marin-Lopez • March 25, 2025 -
BuyBuy Baby to relaunch online in May
The announcement comes nearly two months after Beyond acquired the baby retailer, reuniting it with its former owner Bed Bath & Beyond.
By Caroline Jansen • March 25, 2025 -
Courtesy of H&M
Inside H&M’s digital relaunch and approach to multichannel experiences
Head of Digital Jenn Volk explains how the retailer reimagined digital to increase brand storytelling around moments like its Charli XCX collaboration.
By Chris Kelly • March 25, 2025 -
Courtesy of Pura Vida
ColumnThe Weekly Closeout: Vera Bradley sells Pura Vida and Edible Brands enters the hemp industry
Vera Bradley will offload the bracelet brand two years after taking full ownership, and the Edible Arrangements company expands its horizons.
By Retail Dive Staff • March 21, 2025 -
Dan Kitwood via Getty Images
US shoppers averaged $700 on TikTok Shop in the last year
Gen Z in particular uses the app’s shopping feature the most and increasingly trusts influencers, according to a report by Partner Centric of American consumers under 60.
By Xanayra Marin-Lopez • March 20, 2025 -
Courtesy of Walmart
Walmart creates a generative AI tool for merchants dubbed ‘Wally’
The tool is intended to help merchants complete time-consuming tasks like data entry and analysis.
By Xanayra Marin-Lopez • March 20, 2025 -
Kaarin Vembar/Retail Dive
Klarna to displace Affirm as Walmart BNPL provider
The Swedish buy now, pay later business partnered with a Walmart-backed fintech to offer loans at the retail giant via a digital payments app.
By Patrick Cooley • March 19, 2025 -
littleny via Getty Images
Retailers deploy AI in pursuit of CX gains, loss prevention
Despite adoption plans, companies are grappling with system integration issues, a lack of training resources and frayed customer trust, according to Everseen.
By Lindsey Wilkinson • March 19, 2025 -
Unsplash / Christiann Koepke
Sponsored by Rakuten CloudNext-generation edge cloud: Transforming retail IT infrastructure for agility and profitability
Next-generation edge cloud technology enables retailers to consolidate fragmented systems, reduce latency, and streamline operations.
March 17, 2025 -
Permission granted by PDI Technologies
Digital payments to exceed $33.5 trillion by 2030
Consumers are predicted to rely less on debit and credit cards and turn more to mobile wallets in the coming years, a Worldpay report predicts.
By Tatiana Walk-Morris • March 14, 2025 -
Courtesy of Google Shopping
Google Shopping gets smarter with a suite of AI tools
Customers can now virtually try on multiple makeup products at once based on beauty trends and draw inspiration from generated AI images.
By Xanayra Marin-Lopez • March 13, 2025 -
Scott Olson via Getty Images
Target leans on generative AI and social media to capture trends
The retailer wants to be a discovery destination by amplifying social media trends to help curate products.
By Xanayra Marin-Lopez • March 13, 2025 -
Courtesy of Academy Sports and Outdoors
Academy Sports and Outdoors names former At Home exec CIO
Sumit Anand also previously worked as the senior vice president of business and technology transformation at Signet Jewelers.
By Tatiana Walk-Morris • March 11, 2025 -
Daphne Howland/Retail Dive
Dick’s plots ‘significant investments’ in stores, digital as winning streak continues
Technology and marketing will see more capital as the sporting goods retailer looks to take more share in e-commerce and grow its footwear business.
By Cara Salpini • March 11, 2025
