Technology
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Courtesy of Sephora
Sephora announces 2025 Accelerate program cohort
This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.
By Xanayra Marin-Lopez • Dec. 20, 2024 -
Bruce Bennett / Staff via Getty Images
Best Buy leans on distribution upgrades for faster delivery
The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.
By Philip Neuffer • Dec. 19, 2024 -
Explore the Trendline➔
gradyreese via Getty Images
TrendlineWhat's shaping the e-commerce landscape?
From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.
By Retail Dive staff -
Nate Delesline III/Retail Dive
Walmart tests in-store body cameras for employees
The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.
By Nate Delesline III • Dec. 18, 2024 -
Daphne Howland/Retail Dive
Bloomingdale’s adds fulfillment option for luxury DTC brands
Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.
By Tatiana Walk-Morris • Dec. 18, 2024 -
Kosamtu via Getty Images
Slow website? It’ll cost you.
Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.
By Kristen Doerer • Dec. 17, 2024 -
Krisada tepkulmanont via Getty Images
AI to influence over $200B in holiday sales
That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report.
By Tatiana Walk-Morris • Dec. 17, 2024 -
Daphne Howland/Retail Dive
Deep DiveNordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.
The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.
By Daphne Howland • Dec. 16, 2024 -
Courtesy of Perfect Corp.
Over half of holiday shoppers already use or plan to use AI
According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.
By Xanayra Marin-Lopez • Dec. 12, 2024 -
Joe Raedle / Staff via Getty Images
Chewy returns to member growth with better site experiences
A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.
By Bryan Wassel • Dec. 12, 2024 -
Photo Illustration by Drew Angerer via Getty Images
TikTok Shop sales surpass $100M on Black Friday
The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.
By Tatiana Walk-Morris • Dec. 11, 2024 -
Daphne Howland/Retail Dive
Target launches generative AI gift finder
The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations.
By Tatiana Walk-Morris • Dec. 10, 2024 -
Courtesy of Peloton
Peloton’s new app is focused on strength training
The connected fitness company wants to draw more customers, particularly millennial men, to its platform.
By Tatiana Walk-Morris • Dec. 9, 2024 -
Courtesy of Best Buy
Best Buy launches scheduled parcel delivery
The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.
By Max Garland • Dec. 9, 2024 -
Courtesy of E.l.f. Cosmetics
E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge
The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.
By Jessica Deyo • Dec. 9, 2024 -
Courtesy of Etsy
Etsy shuffles C-suite, elevates Depop CEO to chief growth officer
At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.
By Tatiana Walk-Morris • Dec. 6, 2024 -
Sam Silverstein/Retail Dive
Shrink down at Dollar General after backing away from self-checkout
Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.
By Daphne Howland • Dec. 5, 2024 -
Anchiy via Getty Images
Cyber Monday spending hits $13.3B: Adobe
It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.
By Nate Delesline III • Dec. 3, 2024 -
Retrieved from Google on November 22, 2024
Why Google Shopping turned holiday gift-giving into a game show
A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.
By Chris Kelly • Dec. 3, 2024 -
FreshSplash via Getty Images
Over half of consumers turn to TikTok for gift inspiration
Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.
By Tatiana Walk-Morris • Dec. 2, 2024 -
Courtesy of Dollar General
Dollar General hires technology, distribution execs
Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.
By Howard Ruben • Dec. 2, 2024 -
Kendall Davis/Retail Dive
Podcast
The Backroom: Amazon Haul and the state of retail
Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.
By Retail Dive Staff • Nov. 28, 2024 -
Daphne Howland/Retail Dive
Best Buy says election, economy dampened customer demand in Q3
Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.
By Nate Delesline III • Nov. 26, 2024 -
Courtesy of Walmart
Walmart updates virtual store with seasonal shopping features
Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.
By Tatiana Walk-Morris • Nov. 25, 2024 -
stock photo via Getty Images
Amazon Live to feature Martha Stewart, Jennifer Hudson on Black Friday
The company is partnering with TalkShopLive to showcase Amazon’s Black Friday deals via live shopping shows.
By Tatiana Walker-Morris • Nov. 22, 2024 -
Courtesy of Walmart
Walmart slashes US delivery costs by 40% per order
Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.
By Max Garland • Nov. 21, 2024
