Amazon’s latest AI tool wants to help you decide between products

Help Me Decide suggests the right product for a customer’s needs based on their browsing activity, searches, shopping history and preferences.

By Bryan Wassel • Oct. 24, 2025

The Weekly Closeout: Amazon hikes fulfillment fees and retailers list AI as a risk factor

The e-commerce giant will increase fees for third-party sellers next year and a growing number of retailers are pointing to AI concerns in their 10-Ks.

By Retail Dive Staff • Oct. 24, 2025

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

The discount retailer during its investor day discussed how AI has helped hiring efforts, all while some analysts questioned its pricing strategy.

By Dani James • Oct. 23, 2025

Walmart adding RFID tech to fresh categories

The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management.

By Catherine Douglas Moran • Oct. 23, 2025

Want to make a good impression online this holiday? Be reliable

The holidays are not the time to test exciting new innovations, experts say, but a good first impression can win customers long term.

By Bryan Wassel • Oct. 23, 2025

Mattel to bring more toy franchises to Roblox

The company will launch its Monster High experience on the online game platform this week, soon followed by Hot Wheels, Barbie and Uno, as it continues its focus on IP. 

By Tatiana Walk-Morris • Oct. 22, 2025

E.l.f. Cosmetics first to test Twitch’s new livestream shopping ads

An integration powered by Amazon Ads’ retail media data is meant to drive “more measurable business outcomes” for E.l.f. on the platform. 

By Peter Adams • Oct. 22, 2025

Gen Z, millennials drive adoption of AI for holiday shopping

Those groups are harnessing artificial intelligence for gift ideas and to compare prices this season, a new survey states.

By Tatiana Walk-Morris • Oct. 21, 2025

Consumers embrace AI for research, but few have allowed it to make purchases

Customers are worrying over payment security, privacy and potential mistakes with autonomous AI purchases, a Riskified survey found.

By Bryan Wassel • Oct. 21, 2025

When legacy scale meets modern innovation

Retail leaders want innovation and scale. Legacy blocks it. Newcomers lack it. Choose both with Marqeta.

Oct. 20, 2025

A look at Target’s approach to generative AI

Chief Information and Product Officer Prat Vemana spoke with Retail Dive about the retailer's technology strategy while it undergoes a turnaround.

By Dani James • Oct. 16, 2025

Google expands virtual try-on to shoes

The company is also broadening access to its try-on technology, with plans to debut it in Australia, Canada and Japan.

By Tatiana Walk-Morris • Oct. 16, 2025

Ralph Lauren elevates AI to the C-suite

Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

By Lindsey Wilkinson • Oct. 16, 2025

How Madison Reed rolled out agentic AI to support, not replace, people

The hair care company has focused on automating high-volume, low-friction tasks like membership management to free up stylists for more important work.

By Bryan Wassel • Oct. 14, 2025

Walmart, OpenAI partner for purchases in ChatGPT

As part of a larger partnership, the mass retailer will be available through the AI chatbot’s new Instant Checkout feature.

By Dani James • Oct. 14, 2025

In 2025, retail’s biggest peak season wins will be driven by connected platforms

Rethink supply chain tech for peak season performance.

Oct. 13, 2025

How frictionless checkout helps venues win the innovation game

Elevate the event experience with RFID technology and frictionless retail solutions.

Oct. 13, 2025

Gap partners with Google Cloud to advance AI strategy

Making AI tools available across the company will allow the retailer to focus on creativity, culture and customers, according to CTO Sven Gerjets.

By Lindsey Wilkinson • Oct. 10, 2025

Stitch Fix pilots generative AI style experience

Stitch Fix Vision uses tech to provide clients with an image of their likeness in different environments wearing shoppable outfits.

By Kaarin Moore • Oct. 9, 2025

Ikea operator acquires AI logistics platform

Ingka Group’s investment arm bought U.S.-based Locus to help improve delivery, something the home retailer previously outsourced.

By Dani James • Oct. 8, 2025

4 ways Walmart is scaling AI to unify its supply chain

“End to end, every segment of what we do is driven by some form of intelligence,” said Indira Uppuluri, senior vice president of supply chain technology. 

By Kelly Stroh • Oct. 8, 2025

Meta streamlines AI use for brands with new business agent, creative tools

Business AI helps small- and mid-sized companies provide AI-powered sales guidance without the typical complications of using an AI agent.

By Jessica Hammers • Oct. 8, 2025

Incentives marketing: The next frontier for retail loyalty

Why retailers must unify loyalty and promotions to drive growth with smarter, targeted incentives.

By Isabelle Watson • Oct. 6, 2025

Amazon debuts single-tap ‘Add to Delivery’ function

As the company works to expand quick delivery services, Prime members can now add new items to existing orders.

By Dani James • Oct. 3, 2025

One-third of consumers plan to use AI for holiday shopping

Customers are using AI tools to search for better deals and gift ideas, but they remain skeptical of the technology, a UserTesting survey found.

By Tatiana Walk-Morris • Oct. 2, 2025