Another Amazon Go will close next month

The retailer will shutter its c-store in Woodland Hills, California, on Feb. 26. Its total store count has decreased by about 50% since early 2023.

By Brett Dworski • Jan. 24, 2025

Home Depot expands on-demand delivery services with DoorDash, Uber Eats partnerships

The move adds to the home improvement retailer’s delivery capabilities, which also include a tie-up with Instacart.

By Tatiana Walk-Morris • Jan. 23, 2025

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

How retailers are approaching customer experience in 2025

Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

By Bryan Wassel • Jan. 23, 2025

Consumer spending forecast to grow 3.1% this year

2025 could be a “breakthrough year,” as retailers engaging with generative AI see some results, according to Deloitte.  

By Tatiana Walk-Morris • Jan. 22, 2025

Walmart invests in automation as it sells robotics arm

The retail giant will fund the buildout of more than 400 accelerated pickup and delivery centers as part of its agreement with Symbotic.

By Philip Neuffer • Jan. 22, 2025

Lee brings performance-based fabrics to new line

The company is incorporating updated design and textile enhancements into its men's jeanswear with the launch of its Lee X platform.

By Tatiana Walk-Morris • Jan. 21, 2025

NRF 2025: the future of retail depends on empowered field teams

Leading smarter, not harder: NRF 2025 highlights YOOBIC's role in retail evolution.

Jan. 21, 2025

Best Buy to launch third-party marketplace this summer

The retailer previously had a marketplace, but ultimately closed down its operations after five years. 

By Tatiana Walk-Morris • Jan. 21, 2025

Lowe’s to rebrand, add features to its Digital Home Platform

MyLowe’s Home will debut in the spring, as the retailer aims to enhance the homeowner experience through AI. 

By Tatiana Walk-Morris • Jan. 17, 2025

Retailers have made progress on phasing out harmful chemicals, nonprofits say

Reports from Toxic-Free Future and Clean Production Action analyzed how companies are addressing PFAS, PVC and other chemicals of concern in plastics, packaging and more.

By Maria Rachal • Jan. 17, 2025

Ulta Beauty has big plans for its personalization efforts in 2025

The company’s strategy includes putting a customer-centric lens on operations and investing in methods that can drive customer lifetime value.

By Bryan Wassel • Jan. 16, 2025

At NRF, 40,000 humans contemplate AI

Artificial intelligence is useful to many areas of retail, from sourcing to customer service, making it a hot topic during this year’s Big Show. 

By Daphne Howland • Jan. 16, 2025

Memorable quotes from NRF’s 2025 Big Show

Retail executives discussed the future of AI, the store experience and personalization at this year’s conference. 

By Daphne Howland and Kaarin Moore • Jan. 16, 2025

Amazon offers ad tech to retailers in retail media land grab

The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

By Peter Adams • Jan. 15, 2025

How American Eagle’s chief marketer avoids AI’s ‘generic creative’ trap

At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.  

By Peter Adams • Jan. 15, 2025

Amazon to end Prime Try Before You Buy

AI feature adoption is reducing the need for physical try-ons, the company said.

By Nate Delesline III • Jan. 13, 2025

Campaign Trail: Dollar Shave Club gets back to its disruptive roots

The direct-to-consumer trailblazer is updating its irreverent streak after a period at Unilever that “neutered” the brand’s edginess, per CEO Larry Bodner.

By Chris Kelly • Jan. 13, 2025

How Walmart’s latest brand refresh reinforces bigger digital ambitions

The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.

By Peter Adams • Updated Jan. 14, 2025

AI at the retail edge: What’s possible now

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

By Samir Sandesara, Dell Technologies • Jan. 13, 2025

How TikTok Shop is changing the way brands reach customers

As a potential ban looms, brands like Nike and E.l.f. Beauty are leveraging the social media platform to win over Gen Z.

By Xanayra Marin-Lopez • Updated Jan. 10, 2025

DoorDash enters deal with Ibotta to expand digital promotions offering

The tie-up aims to push savings opportunities and coupons to shoppers on everyday purchases across categories, such as beauty and home improvement.

By Peyton Bigora • Jan. 8, 2025

Holiday e-commerce hits a record as shoppers choose phones over stores

Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

By Daphne Howland • Jan. 8, 2025

8 retail trends to watch in 2025

Each year brings unique headwinds and tailwinds. From increased attention on DEI efforts to the shifting nature of DTC, this is what we’ll be following in 2025.

By Retail Dive Staff • Jan. 7, 2025

Sodexo plans nearly 100 tech-forward campus c-stores

“Food Hive” locations can feature cashless payment options and an assortment of goods from local businesses.

By Jessica Loder • Jan. 7, 2025

Instacart links with Samsung on shoppable fridge tech

The multi-year partnership will allow people to order groceries from the screens of select Samsung refrigerators.

By Catherine Douglas Moran • Jan. 7, 2025