Operations: Page 87


  • Walmart announces Carrier Pickup by FedEx.
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    Courtesy of Walmart
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    Walmart e-commerce layoffs surpass 3K

    The retail giant is letting go nearly 1,000 workers at a distribution center in Chino, California, amid plans to ramp up its use of robotics.

    By April 13, 2023
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    Daphne Howland/Retail Dive
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    More than 50K stores may close by 2027: UBS

    Small chains are most at risk due to lack of capital to build an omnichannel offering.

    By Nate Delesline III • April 12, 2023
  • Products are locked up at a Target store in Manhattan in New York City. Explore the Trendline
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    Spencer Platt / Staff via Getty Images
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    Trendline

    The state of loss prevention in retail

    The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

    By Retail Dive staff
  • Stacked white boxes of makeup on a black store display
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    Gabe Ginsberg / Stringer via Getty Images
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    Forma Brands exits bankruptcy, names previous Outdoor Voices exec CEO

    The beauty company finalized its sale to investors, including Jefferies Finance, and appointed Cliff Moskowitz to the chief role.

    By Dani James • April 12, 2023
  • A store with a banner that says "Walmart" with a sunshine logo and "Neighborhood Market" in white letters against a green background.
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    Courtesy of Walmart
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    Citing ‘tens of millions of dollars a year’ in losses, Walmart to close 4 Chicago stores

    The retail giant has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.

    By April 12, 2023
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    The Home Depot names vice president of its retail media network

    Melanie Babcok takes on the role as many retailers delve into advertising as an additional revenue stream. 

    By Tatiana Walk-Morris • April 12, 2023
  • An Amazon sign is seen with a building in the background
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    Michael M. Santiago via Getty Images
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    Amazon begins charging for some returns made to The UPS Store

    A fee will apply if an Amazon Fresh, Whole Foods or Kohl’s location is within the same distance or closer to the customer’s delivery address.

    By Max Garland • April 12, 2023
  • Person uses mounted fitness mirror equipment from Tonal
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    Courtesy of Tonal
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    Tonal founder Aly Orady steps down as CEO

    Orady is transitioning to the chief technology officer position as the company closes $130 million in financing.

    By Dani James • April 11, 2023
  • ThredUp warehouse, packaging.
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    Courtesy of ThredUp
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    American Eagle jumps into secondhand sales via ThredUp

    The retailer is the latest to sign onto the used-apparel site’s quickly expanding resale platform.

    By April 11, 2023
  • An aerial view of TEU containers stacked at Virginia International Gateway
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    Courtesy of Port of Virginia
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    Retail imports rising but will stay below pandemic peak: report

    Large year-over-year import cargo declines in retail were skewed by unusually high volumes last year, according to the NRF and Hackett Associates.

    By Nate Delesline III • April 11, 2023
  • Person pulling a pallet of boxes in a warehouse
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    Matt Cardy via Getty Images
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    How the pandemic’s e-commerce boom drove new packaging trends

    Industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.

    By Leslie Nemo • April 11, 2023
  • A Dollar General storefront at nighttime featuring the company's signature yellow and black sign
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    Courtesy of Dollar General
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    OSHA cites Dollar General store for ‘dangerous safety hazards’

    The Pennsylvania store faces fines for blocked emergency exits and electrical panels — the latest in a series of in-store safety violations.

    By Nate Delesline III • April 10, 2023
  • Kohl's storefront
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    Courtesy of Kohl's
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    S&P Global takes Kohl’s down a notch after weak Q4

    The retailer’s high C-suite turnover, its status as a department store and an uncertain economy could limit its progress this year, the ratings firm warned.

    By April 10, 2023
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    With suppliers still wary, Bed Bath & Beyond banks on $120M consignment deal

    One analyst calls it “way too late and beyond a desperate move.”

    By April 10, 2023
  • Image of a retail store with various items
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    Thierry Serier

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    Sponsored by Mood Media

    How one retailer is making real customer connections

    Creating memorable experiences that capture the attention of your shoppers requires a combination of media solutions that stimulates all of the human senses.

    April 10, 2023
  • A screenshot of the ycmc.com website before the company filed for bankruptcy
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    Nate Delesline III/Retail Dive
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    Shoe City files for Chapter 11 bankruptcy

    The retailer plans to liquidate its 39 stores by the end of next month, citing an inability to repay creditors.

    By Nate Delesline III • April 7, 2023
  • Colin Kaepernick Nike ad
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    Justin Sullivan via Getty Images
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    Nike’s longtime chief communications officer to retire in June

    Nigel Powell has steered the company through thorny political issues, including the company’s decision to stand by football star Colin Kaepernick.

    By Natalie Schwartz • April 7, 2023
  • Two people talk to each other in an Ikea showroom surrounded by furniture products.
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    Courtesy of Ikea
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    Ikea launches As-is service online

    Ikea Family members are now able to browse and reserve gently used products online to pick up in store.

    By Tatiana Walk-Morris • April 7, 2023
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Retail Dive
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    Walmart to install EV chargers at thousands of stores by 2030

    The big-box retailer already has around 1,300 chargers at 280 of its sites but plans to further leverage its vast store network. 

    By Jessica Loder • April 7, 2023
  • A blue white and pink bath and body works shopping bag
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    Nate Delesline III

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    Bath & Body Works CFO stepping down this summer

    The retailer is also creating two new executive roles: chief customer officer and chief digital and technology officer.

    By Nate Delesline III • April 6, 2023
  • Amazon to close UK-based Book Depository

    The online book seller, which was acquired by Amazon in 2011, will shut down on April 26.

    By April 6, 2023
  • A store display with a red Levi's sign includes jeans in various shades of blue, folded on shelves and hanging on racks.
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    Daphne Howland/Retail Dive
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    Levi’s gets a grip on inventory as denim rebounds

    Promotions helped clear a glut, but hurt Q1 margins, as lower-income consumers continue to pull back. But the brand is taking market share.

    By April 6, 2023
  • Neon Sign, American Eagle Outfitters Easton Towne Center, Columbus, Ohio
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    Wellmeier, Ed. (2021). [Photograph]. Retrieved from Flickr.
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    Quiet Platforms head departs as American Eagle’s logistics arm struggles

    The retailer said that while "Quiet’s third party business has grown nicely, it has not achieved the plans we envisioned."

    By Alejandra Carranza • April 6, 2023
  • Bed Bath & Beyond
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    Bruce Bennett via Getty Images
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    Bed Bath & Beyond faces lawsuit over Harmon layoffs

    A former store manager says the company violated state and federal law by failing to give proper notice under the WARN Act.

    By Nate Delesline III • April 5, 2023
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Retail Dive
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    Walmart banks on stores, robots as it stokes e-commerce

    The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.

    By April 5, 2023
  • Kind
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    Permission granted by Kind
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    Q&A

    Kind CEO aims to reach more consumers, bring the brand to other parts of the store

    In an interview, Russell Stokes talked about price increases, how products are faring in the current environment and changes in shopping behaviors.

    By Christopher Doering • April 5, 2023