Operations: Page 7


  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart, OpenAI partner for purchases in ChatGPT

    As part of a larger partnership, the mass retailer will be available through the AI chatbot’s new Instant Checkout feature.

    By Oct. 14, 2025
  • Exterior of an Ulta store
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    Kaarin Vembar/Retail Dive
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    Ulta Beauty’s marketplace launches

    UB Marketplace, which is open to brands by invitation only, is introducing over 100 new brands to start and will scale quickly over the next year or so.

    By Oct. 14, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Smaller retailers face their toughest holiday season in years

    Tariffs and economic uncertainty are complicating an already fraught time. The key is to prioritize and lean into what larger chains can’t offer.

    By Oct. 14, 2025
  • A Hydro Flask water bottle.
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    "Hydro Flask" by Tony Webster is licensed under CC BY 2.0
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    Column

    The Weekly Closeout: Adidas bets on safety footwear, Helen of Troy swings to a loss

    The athletics company partnered with Glo Brands BV, while the OXO and Hydro Flask parent company posted a Q2 loss exceeding $308 million.

    By Retail Dive Staff • Oct. 10, 2025
  • An apparel store with merchandise arranged in rainbow colors.
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    Courtesy of Gap Inc.
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    Gap partners with Google Cloud to advance AI strategy

    Making AI tools available across the company will allow the retailer to focus on creativity, culture and customers, according to CTO Sven Gerjets.

    By Lindsey Wilkinson • Oct. 10, 2025
  • uniqlo storefront in new york city
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    Permission granted by Fast Retailing
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    Uniqlo to expand US footprint

    The retailer’s upcoming Chicago and San Francisco locations mark its first flagship stores in the U.S. outside of New York City. 

    By Oct. 9, 2025
  • External shot of The Body Shop storefront.
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    Daphne Howland/Retail Dive
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    The Body Shop returns to the US market

    The beauty company is coming back exclusively via e-commerce after being bought out of U.K. administration in 2024.

    By Oct. 9, 2025
  • An Orvis storefront
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    Cara Salpini/Retail Dive
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    Tariffs force more Orvis store closures

    The outdoor retailer began scaling down a year ago in order to focus on its core sports fishing and bird hunting customer.

    By Oct. 9, 2025
  • Close-up of shopping carts.
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    Getty Images
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    Dollar Tree to open 1.25M-square-foot Arizona distribution center

    Once operational in 2026, the facility will service stores across several states in the Southwest.

    By Kelly Stroh • Oct. 9, 2025
  • The exterior of a Calvin Klein store. The windows show signs for sales and an image of actor Jeremy Allen White wearing Calvin Klein underwear.
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    Laurel Deppen/Retail Dive
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    Calvin Klein parent company names chief supply chain officer

    Patricia Gabriel will leave Capri Holdings, owner of Jimmy Choo and Versace, to lead global operations for PVH Corp.

    By Philip Neuffer • Oct. 9, 2025
  • Walmart
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    Courtesy of Walmart
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    4 ways Walmart is scaling AI to unify its supply chain

    “End to end, every segment of what we do is driven by some form of intelligence,” said Indira Uppuluri, senior vice president of supply chain technology. 

    By Kelly Stroh • Oct. 8, 2025
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon Fresh decides to shutter 5 stores

    The chain is pruning its fleet even as the company expands its grocery business on other fronts.

    By Peyton Bigora • Oct. 8, 2025
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond Inc. announces franchise plan

    The company suggested franchisees use a platform it’s invested in to tokenize assets, potentially in lieu of traditional small business government financing.

    By Oct. 7, 2025
  • A child in front of an entrance to a shopping center.
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    Daphne Howland/Retail Dive
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    How to run A stores in a B mall

    Retailers in lower-traffic shopping centers require excellent associates, individualized operations and realistic expectations, experts say.

    By Oct. 7, 2025
  • A storefront, with the neighborhood reflected in the window.
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    Courtesy of Nordstrom
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    Nordstrom returns to San Francisco this week

    The department store’s service-oriented, merchandise-free concept will open two years after its downtown flagship and off-price stores shut down.

    By Oct. 7, 2025
  • An American Eagle storefront at a mall
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    Cara Salpini/Retail Dive
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    American Eagle eyes 60% cut in tariff costs from mitigation measures

    By early 2026, the retailer plans to slash duty costs from $180 million to $70 million through higher prices and transportation optimization.

    By Antone Gonsalves • Oct. 7, 2025
  • Rite Aid pharmacy store
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    The image by Rick Obst is licensed under CC BY 2.0
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    Rite Aid closes all stores

    When the drugstore retailer filed for bankruptcy in May, its second Chapter 11 in eight months, it was running about 1,275 locations.

    By Oct. 6, 2025
  • Workers pack and ship customer orders at the 750,000-square-foot Amazon fulfillment center on August 1, 2017 in Romeoville, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    What Amazon shippers should prioritize this peak season

    Being mindful of deadlines, maintaining minimum inventory and providing accurate delivery windows is key to meeting holiday demand, experts said at Amazon Accelerate 2025.

    By Kelly Stroh • Oct. 6, 2025
  • Ashley Graham's new line at J.C. Penney
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    Courtesy of J.C. Penney
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    Column

    The Weekly Closeout: Ashley Graham’s J.C. Penney collection hits stores, Etsy moves to the NYSE

    The department store’s new collection celebrates curves, while the creative marketplace will move over from the Nasdaq on Oct. 13. 

    By Retail Dive Staff • Oct. 3, 2025
  • The top portion of a historic building.
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    Courtesy of Nike
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    Jordan’s first US World of Flight store is in Philadelphia

    The location, the concept’s sixth worldwide, will open near Rittenhouse Square.

    By Oct. 3, 2025
  • A person walks toward a store entrance.
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    Daphne Howland/Retail Dive
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    Former Macy’s merchant heads to Five Below

    The retailer also tapped Edgewell executive Daniel Sullivan as chief financial officer. Ken Bull, who has been interim CFO, remains chief operating officer.

    By Oct. 2, 2025
  • Exterior of the new Victoria's Secret DC store
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    Dani James/Retail Dive
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    Inside Victoria’s Secret’s new DC store

    An event at the Georgetown location, which features a brighter ambiance than previous designs, focused on a U.S.-grown cotton program.

    By Oct. 2, 2025
  • Chewy CEO Sumit Singh
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2026

    These events will cover the topics that are top of mind for executives, including AI, customer behavior and technology.

    By Retail Dive Staff • Oct. 1, 2025
  • Picture of an At Home storefront.
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    Permission granted by At Home Group
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    At Home set to emerge from bankruptcy with most of its stores

    The furniture retailer is axing almost $2 billion in debt and will be owned by a group of its lenders, according to a court-approved plan.

    By Oct. 1, 2025
  • A person sitting in a shoe store, wearing a hoodie.
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    Courtesy of Genesco Inc.
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    Journeys owner shuffles brands, leadership

    Footwear company Genesco Inc. has consolidated its Journeys, Schuh and Little Burgundy teen brands into one global retail entity.

    By Sept. 30, 2025