Operations: Page 60


  • A person with short dark hair and a beard smiles with arms crossed, wearing a white shirt and blue suit coat, no tie.
    Image attribution tooltip
    Courtesy of Macy's Inc.
    Image attribution tooltip

    Macy’s hires new CIO from within

    Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring. 

    By July 10, 2024
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Nike taps former executive Tom Peddie to return as vice president of marketplace partners

    The 30-year veteran of the athletics retailer, who retired in 2020, is set to return as the company shifts its direct-to-consumer strategy.

    By Nate Delesline III • July 10, 2024
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Guitar Center storefront signage at a location in Virginia Beach with a blue sky.
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Guitar Center names chief technology and information officer

    Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition. 

    By Tatiana Walk-Morris • July 10, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
    Image attribution tooltip
    Permission granted by Target
    Image attribution tooltip

    Target to stop accepting personal checks

    The retailer highlighted that customers will still have six payment options after the change takes effect in about a week.

    By Nate Delesline III • July 9, 2024
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
    Image attribution tooltip
    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
    Image attribution tooltip

    Saks COO is out

    Following HBC’s deal to take over Neiman Marcus and form “Saks Global,” RJ Cilley left to become chief executive at HVAC startup Voomi Supply.

    By July 9, 2024
  • Shot of Beautyrest branded pillow resting on a mattress
    Image attribution tooltip
    Jamie McCarthy via Getty Images
    Image attribution tooltip

    Following CEO change, Serta Simmons Bedding names chief financial officer

    GE alum Cesar Perez stepped into the CFO role just days after Jim Loree took the helm at the bedding manufacturer.

    By Grace Noto • July 9, 2024
  • Made In cookware in a kitchen
    Image attribution tooltip
    Courtesy of Made In
    Image attribution tooltip

    Made In Cookware launches Canadian website

    The North American expansion comes as the company looks to grow in more international markets.

    By Howard Ruben • July 9, 2024
  • Billowy clouds in a blue sky above a storefront.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Best Buy Canada to open 167 small-format stores

    The electronics retailer will enter new communities under a partnership with Bell Canada, which will be responsible for store operating and labor costs. 

    By Nate Delesline III • July 8, 2024
  • Close-up of a person using a self checkout machine.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Self checkout boasts ‘record’ year: report

    The U.S. is the world’s largest self-checkout market, driven in part by supermarket chains and c-stores, even as some retailers pull back on the tech.

    By Tatiana Walk-Morris • July 8, 2024
  • Trees with bare branches on each side of a crafts store.
    Image attribution tooltip
    Courtesy of Hobby Lobby
    Image attribution tooltip

    Ikea, Hobby Lobby opening stores in Manhattan for the first time

    As tourism has increased, average asking rents in New York City have also risen, according to JLL's Q2 report.

    By July 8, 2024
  • Room with a neon sign that says 'Be Unreasonable' with weights and a desk.
    Image attribution tooltip
    Courtesy of Klarna
    Image attribution tooltip

    Klarna extends buy now, pay later services to Adobe Commerce merchants

    Though BNPL transactions are on the rise, they especially appeal to cash-strapped customers, research suggests.

    By Tatiana Walk-Morris • July 8, 2024
  • A label hangs from a pair of pants. The label reads "Express."
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip

    Express bankruptcy spurs layoffs at Ohio facility

    The company's partner, Bath & Body Works Logistics Services, is shrinking its distribution operations for the apparel retailer due to declines in volume.

    By Phil Neuffer • July 8, 2024
  • The eBay logo is displayed on the roof of eBay headquarters.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    EBay to accept Venmo

    After dropping American Express, the marketplace said it will accept payments through Venmo — a digital tool popular among Gen Z and millennials.

    By Patrick Cooley • July 8, 2024
  • Mattress Firm storefront.
    Image attribution tooltip
    Permission granted by Mattress Firm
    Image attribution tooltip

    FTC blocks Tempur Sealy’s proposed $4B takeover of Mattress Firm

    The mattress giant expressed confidence in its ability to prevail in court and close the deal later this year or early next.

    By July 3, 2024
  • A Sam Ash Music storefront
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Sam Ash assets acquired for $15.2M

    Mexican company Gonher is purchasing “substantially all” of its assets, following the music retailer's Chapter 11 bankruptcy in May.

    By Nate Delesline III • July 3, 2024
  • A person with a black beard, wearing a black cowboy hat, black jacket, black boots and blue jeans with a bag of feed. Three cattle to the left are eating something on the ground.
    Image attribution tooltip
    Courtesy of John Boyd
    Image attribution tooltip

    Black farmers call on Tractor Supply CEO to resign following diversity about-face

    John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

    By July 3, 2024
  • A mockup of Ikea's 5th avenue retail tower coming in 2028.
    Image attribution tooltip
    Courtesy of Ingka Investments
    Image attribution tooltip

    Ikea majority owner invests in real estate in NYC

    Ingka Investments plans to build a retail and office space three minutes from Grand Central Station and Bryant Park.

    By July 3, 2024
  • White puffy clouds against a blue sky, behind a store with a blue and white banner.
    Image attribution tooltip
    "Bob's Stores" by Mike Mozart is licensed under CC BY 2.0
    Image attribution tooltip

    All Bob’s Stores locations to close

    The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

    By July 2, 2024
  • Image attribution tooltip
    Courtesy of Signet Jewelers
    Image attribution tooltip

    Rocksbox drops rental subscription

    The jewelry company has rebranded as an e-commerce site, selling both new and pre-owned items.

    By Howard Ruben • July 2, 2024
  • A person exiting a room where there are three pictures hung above a cabinet
    Image attribution tooltip
    Courtesy of Framebridge
    Image attribution tooltip

    Framebridge opens first store in Texas

    The location in Austin marks the DTC framing company’s 23rd store nationwide.

    By Howard Ruben • July 2, 2024
  • An array of Fossil Group watches during a 2017 event
    Image attribution tooltip
    Astrid Stawiarz via Getty Images
    Image attribution tooltip

    Fossil names interim CFO after finance chief follows CEO out the door

    The watch and jewelry retailer is bringing in a Radisson Hotel and Icahn Enterprises alum as interim CFO after reporting a 22% drop in net sales for its most recent quarter.

    By Grace Noto • July 2, 2024
  • A white store with yellow trim, with the words "M.M. LaFleur" painted in black.
    Image attribution tooltip
    Courtesy of M.M. LaFleur
    Image attribution tooltip

    M.M. LaFleur’s CEO on the brand’s evolution and relaunching a store fleet

    It’s been years since M.M. LaFleur shuttered its subscription service and closed all its stores. Now it’s recommitting to both.

    By July 2, 2024
  • Person wearing Target's private label, Auden.
    Image attribution tooltip
    Courtesy of Target
    Image attribution tooltip

    Target relaunches Auden intimates and sleepwear private label

    The retailer has recently introduced new in-house brands and relaunched or expanded several of its most popular ones.

    By Nate Delesline III • July 1, 2024
  • Joann store.
    Image attribution tooltip
    Courtesy of Joann
    Image attribution tooltip

    Joann launches Gen Z-focused brand campaign

    A key element of the craft retailer’s first major post-bankruptcy initiatives will involve leveraging influencer relationships.

    By Nate Delesline III • July 1, 2024
  • A person in front of shopping cart scanners in a store
    Image attribution tooltip
    Courtesy of Sam's Club
    Image attribution tooltip

    Gen Z, millennials drive membership growth at Sam’s Club

    Walmart CFO John David Rainey said the digital experience at the club retailer resonates with that cohort. 

    By July 1, 2024