Operations: Page 58
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Courtesy of JD Sports
Nike, JD Sports expand connected loyalty program to the US
The move makes JD Sports the first global partner of the connected program, and comes as Nike leans back into wholesale.
By Cara Salpini • Aug. 2, 2024 -
Brandon Bell via Getty Images
‘Months of obfuscation’: Ikea’s evidence destruction costs $566K
A court had ordered the employer to produce email files related to ongoing age discrimination litigation.
By Caroline Colvin • Aug. 2, 2024 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Courtesy of Etsy
Etsy to launch paid buyer membership program
Etsy Insider, which comes as Q2 sales rise 3%, includes benefits like free domestic shipping on “millions” of items — at no cost to sellers.
By Tatiana Walk-Morris • Aug. 1, 2024 -
Caroline Jansen/Retail Dive
Wayfair revenue down 1.7% in Q2 as category remains challenged
But the online home goods retailer was able to narrow its losses and CEO Niraj Shah said a turnaround in the sector could be on the horizon.
By Caroline Jansen • Aug. 1, 2024 -
Daphne Howland/Retail Dive
Uniqlo expands brick-and-mortar footprint in Canada
The apparel retailer will open four stores in the country this fall in its quest to reach 200 stores in North America by 2027.
By Kaarin Moore • Aug. 1, 2024 -
Daphne Howland/Retail Dive
Primark hires COO to head up supply chain
Nigel Jones aims to help the Ireland-based retailer expand its footprint and make its supply chain greener.
By S.L. Fuller • Aug. 1, 2024 -
Courtesy of Amazon
Amazon’s checkout technology is getting an AI upgrade
Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient, and less costly to implement.
By Jeff Wells • Aug. 1, 2024 -
Cara Salpini/Retail Dive
Adidas CEO: ‘You have to be more American to be successful in America’
With sales in North America down 7% in Q2, CEO Bjørn Gulden said the athletics retailer is leaning into American sports like basketball and baseball.
By Cara Salpini • July 31, 2024 -
Scott Olson via Getty Images
Deep DiveAs retail media networks widen their scope, is a reckoning inbound?
Expanding into offsite media like open-web programmatic could alleviate supply pressures but opens a whole new can of worms for the category.
By Peter Adams • July 31, 2024 -
Courtesy of Joann
Joann CFO out amid leadership revamp
The crafts retailer, fresh out of bankruptcy, has brought on new executives in tech, operations and merchandising.
By Daphne Howland • July 30, 2024 -
Daphne Howland/Retail Dive
Beyond ‘remains in the red’ as it prepares to relaunch Zulily
The company said it hit its Q2 revenue target and improved its bottom line, but sales are in decline.
By Nate Delesline III • July 30, 2024 -
Getty Images
How return policies fit into retail customer experience
No-questions-asked return policies have fallen by the wayside for retailers. Just ask L.L. Bean.
By S.L. Fuller • July 30, 2024 -
Daphne Howland/Retail Dive
Amazon responsible for hazardous items sold by third-party sellers, federal agency says
The U.S. Consumer Product Safety Commission said the e-commerce giant, as a distributor of products that don’t meet safety standards, bears responsibility for their recall.
By Nate Delesline III • July 30, 2024 -
Saks Off 5th shakes up merchandising team
After chief merchant Mara Sirhal left for QVC, the off-pricer, involved in a proposed merger with Neiman Marcus, reevaluated its leadership structure.
By Daphne Howland • July 30, 2024 -
Courtesy of Meati Foods
Meati Foods new CCO, CEO look to avoid plant-based pitfalls
The mycelium-based meat maker is looking to go back to its roots and nail down its messaging in a burgeoning category.
By Elizabeth Flood • July 30, 2024 -
Courtesy of Walmart
Walmart brings food waste reduction tech to 1.4K stores
The retailer partnered with organics recycler Denali to install technology that separates food from packaging.
By Catherine Douglas Moran • July 29, 2024 -
Permission granted by Target
Target launches denim take-back event
As back-to-school season kicks off, the retailer is offering 20% off a new denim purchase to consumers who trade in up to five pieces of used denim.
By Nate Delesline III • July 29, 2024 -
Courtesy of Qurate Retail Group
Saks Off 5th chief merchant jumps to QVC
Mara Sirhal leads merchandising amid the home shopping giant’s “Age of Possibility” turnaround effort, focused on women over 50.
By Daphne Howland • July 29, 2024 -
Spencer Platt via Getty Images
UPS defends higher peak surcharges ahead of shorter holiday season
The magnitude of the added fees surprised one analyst, but CEO Carol Tomé said the carrier's pricing is in line with anticipated demand.
By Max Garland • July 29, 2024 -
Nate Delesline III/Retail Dive
Is Big Lots’ transformation plan enough to save it?
Analysts say the retailer may face an uphill battle in a crowded sector with strong rivals.
By Nate Delesline III • July 29, 2024 -
Justin Sullivan via Getty Images
Hasbro names new chief supply chain officer
Stephanie Beal aims to refine processes to drive efficiency as the toy manufacturer implements a multiyear turnaround plan.
By S.L. Fuller • July 29, 2024 -
Getty Images
Sponsored by Adobe x BoltReimagining checkout: The future is check-in
Retailers lose $130 billion yearly to cart abandonment. Find out why fixing the checkout process is crucial.
July 29, 2024 -
Getty Images
Sponsored by Dell TechnologiesBuilding the store of the future? Update your IT foundation first
To fully leverage today’s emerging technologies and deliver the experiences customers are expecting, retailers must modernize their stores’ IT infrastructure.
July 29, 2024 -
Cara Salpini/Retail Dive
Hoka leads Deckers to 22% growth in Q1
The running brand surged 30% in the quarter thanks to strength in the DTC channel and robust sell-through of new styles.
By Nate Delesline III • July 26, 2024 -
Daphne Howland/Retail Dive
Macy’s names head of home, food and toys
The department store promoted Sabina Israelian-Garcia to the role with the goal of diversifying the retailer’s product assortment.
By Kaarin Moore • July 26, 2024
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