Operations: Page 53
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Courtesy of National Retail Federation
The surprising reason Tractor Supply has embraced AI
CEO Hal Lawton said the retailer is investing heavily in the generative tech, and that its most important purpose is old-fashioned customer service.
By Daphne Howland • Jan. 23, 2024 -
Craig Barritt via Getty Images
‘It’s a tough industry out there’: A look at the furniture supply chain’s challenging year
Operational headaches have contributed to financial failures among some suppliers. That has created problems for retailers — and opportunities.
By Ben Unglesbee • Jan. 23, 2024 -
Explore the Trendline➔
Spencer Platt / Staff via Getty Images
TrendlineThe state of loss prevention in retail
The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies.
By Retail Dive staff -
Kaarin Vembar/Retail Dive
Casper appoints Purple veteran as CEO
The DTC mattress brand brought on Joe Megibow as its chief executive, succeeding Emilie Arel, who has held the position since 2021.
By Caroline Jansen • Jan. 22, 2024 -
Retrieved from Digital Brands Group on January 03, 2024
Digital Brands Group plots 50 stores
The company said its first location will open by March and plans to use it to offload excess inventory, particularly from its Sundry acquisition.
By Caroline Jansen • Jan. 22, 2024 -
Courtesy of Beautycounter
Beautycounter founder returns as CEO
Gregg Renfrew will take on the role, once again, on Feb. 1. Marc Rey left the position in May last year.
By Howard Ruben • Jan. 22, 2024 -
GettyImages via Getty Images
Amazon cuts ‘Buy with Prime’ staff
The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.
By Daphne Howland • Jan. 22, 2024 -
Kirkland’s promotes company veteran to CEO post
Amid waning furniture sales, the company has tapped insider Amy Sullivan, who has already led a series of transformation efforts at the retailer.
By Tatiana Walk-Morris • Jan. 22, 2024 -
Justin Sullivan via Getty Images
Walmart ups store manager pay to an average $128K, revamps bonus structure
“The number one driver of job satisfaction is an associate’s manager,” a Walmart executive noted in his announcement.
By Emilie Shumway • Jan. 22, 2024 -
Daphne Howland/Retail Dive
5 ways the pandemic is still impacting retail
The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.
By Daphne Howland • Jan. 22, 2024 -
iStock.com/SARINYAPINNGAM
Sponsored by Walmart GoLocalHow to determine if unscheduled delivery is a fit for your business
With unscheduled delivery you can batch as many as 10-15 orders together and deliver all of them over a period of 3-4 hours.
By Lucy Tudor-Ralston, Senior Director, Growth, Expansions, and Operations • Jan. 22, 2024 -
Permission granted by Wayfair
Wayfair lays off 1,650 employees in latest restructuring
The job cuts, the third round in about 18 months, affect 13% of its global workforce and 19% of its corporate team.
By Nate Delesline III • Jan. 19, 2024 -
Arturo Holmes via Getty Images
The Honey Pot to be acquired
Through an acquisition with Compass Diversified, the feminine care brand plans to expand into other product categories.
By Howard Ruben • Jan. 19, 2024 -
Courtesy of Hidden Valley Ranch
The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch
The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”
By Retail Dive Staff • Jan. 19, 2024 -
Ikea to expand plan-and-order stores
The locations, which also serve as pick-up points for online orders, come as the retailer invests billions into its physical store fleet.
By Tatiana Walk-Morris • Jan. 19, 2024 -
Daphne Howland/Retail Dive
Macy’s to cut 3.5% of its workforce, close 5 mall anchors
The moves come as Tony Spring prepares to take the reins from CEO Jeff Gennette, who said a year ago that store closures were mostly complete.
By Daphne Howland • Jan. 18, 2024 -
Courtesy of Stitch Fix
Stitch Fix ends full-time work for stylists, lays off some leads
The apparel box retailer has kept a tight grip on expenses, but its sales and customer base continue to shrink.
By Daphne Howland • Jan. 18, 2024 -
Courtesy of Target
Target names Michael Fiddelke chief operating officer
The retailer also shuffled its merchandising team, splitting up responsibility for discretionary categories and essentials.
By Nate Delesline III • Jan. 18, 2024 -
Daphne Howland/Retail Dive
Lowe’s names new EVP of supply chain
The home improvement retailer promoted company veteran Margi Vagell to take over for the retiring Don Frieson.
By Alejandra Carranza • Jan. 17, 2024 -
Courtesy of Hello Bello
Hello Bello names new CEO
Will Righeimer will lead the Kristen Bell and Dax Shepard-founded baby brand after it was bought out of bankruptcy last month.
By Caroline Jansen • Jan. 17, 2024 -
Sitthiphong via Getty Images
Retailers hone in on improving the checkout experience
Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.
By Bryan Wassel • Jan. 17, 2024 -
Caroline Jansen/Retail Dive
Pottery Barn Brands CEO to retire
Marta Benson will exit in April, and two longtime Williams-Sonoma executives are slated to take over her responsibilities.
By Nate Delesline III • Jan. 16, 2024 -
Courtesy of Gap Inc.
LA Clippers exec jumps to Gap Inc.
Eric Chan is now Gap Inc.’s strategy chief, while former Mattel Chief People Officer Amy Thompson will take that job at the apparel company next week.
By Daphne Howland • Jan. 16, 2024 -
Courtesy of Casper
Casper unveils new store concept in California
An existing Costa Mesa location underwent a refresh to highlight the brand’s top focus points: cooling, support and comfort.
By Howard Ruben • Jan. 16, 2024 -
Permission granted by DoorDash
The Vitamin Shoppe, Camping World among retailers added to Doordash
The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.
By Xanayra Marin-Lopez • Jan. 16, 2024 -
Courtesy of Target
What it takes to build a private label
Hint: It's more than poaching from Target’s slam-dunk owned brands operation.
By Daphne Howland • Jan. 16, 2024
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