Operations: Page 45
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Anna Gorbacheva via Getty Images
Return policies sway customer behavior: survey
Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.
By Tatiana Walk-Morris • March 21, 2024 -
Justin Sullivan via Getty Images
Untuckit to open 14 new stores in 2024
The DTC apparel brand said the first seven stores will open by May across California, Georgia, Florida, New Jersey and New York.
By Howard Ruben • March 20, 2024 -
Explore the Trendline➔
Spencer Platt / Staff via Getty Images
TrendlineThe state of loss prevention in retail
The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies.
By Retail Dive staff -
Daphne Howland/Retail Dive
J. Jill manages to expand its fleet, by one store
The women's apparel retailer saw decent sales during the holiday quarter, thanks in part to an extra week, and boosted its margins.
By Daphne Howland • March 20, 2024 -
Cara Salpini/Retail Dive
Sephora to exit Korea this spring
The beauty retailer will wind down its online, mobile app and store operations in the country beginning May 6.
By Cara Salpini • March 20, 2024 -
Permission granted by DoorDash
DoorDash doubles down on beauty with Sally Beauty, MAC Cosmetics deal
The delivery platform, which is also expanding a partnership with Sephora, has added more than 400,000 beauty and personal care products since 2021.
By Tatiana Walk-Morris • March 20, 2024 -
Courtesy of Walmart
Walmart names new Neighborhood Market division head
Kyle Kinnard will lead the grocery-focused format, replacing Kelvin Buncum, who is retiring.
By Catherine Douglas Moran • March 20, 2024 -
Kaarin Vembar/Retail Dive
Ulta Beauty teams with Pact Collective on fleetwide recycling program
The Beauty Dropoff will be available at all of the retailer’s locations and encourages shoppers to drop off clean, empty product containers.
By Tatiana Walk-Morris • March 19, 2024 -
Daphne Howland/Retail Dive
Macy’s eyes $100M in savings from streamlined supply chain
The company's "Bold New Chapter" will entail automation, distribution center closures, and more.
By S.L. Fuller • March 19, 2024 -
Permission granted by FabFitFun
FabFitFun acquires PupBox from Petco
The deal both satisfies a need from existing members who have been asking for more pet offerings and allows the company to reach new audiences.
By Caroline Jansen • March 19, 2024 -
Courtesy of Kohl's
Kohl’s expands home goods assortment by 40%
The department store sees opportunity despite stubborn declines in the market since the height of the pandemic.
By Daphne Howland • March 19, 2024 -
Courtesy of Macy's
‘Built for a different era’: Macy’s CEO on why closing 150 stores is critical to its survival
Tony Spring, who recently took the helm, remains confident that the department store still holds an important role in consumers’ lives.
By Nate Delesline III • March 19, 2024 -
Justin Sullivan/Getty Images via Getty Images
Nordstrom revives namesake brand
The new line features footwear and accessories, and its release is part of a revamp following lagging Q4 sales at full-line stores.
By Laurel Deppen • March 19, 2024 -
Courtesy of Joann
Joann files for Chapter 11 with a plan to cut $500M in debt
Thanks to an agreement with lenders, stores will be open and vendors paid throughout the bankruptcy process, which could be completed next month.
By Daphne Howland , Nate Delesline III • March 18, 2024 -
Daphne Howland/Retail Dive
Nordstrom Rack merchandising exec leaving after 2 years
Nancy Mair arrived amid a leadership shakeup at its off-price business that continued into last September with the appointment of a new president.
By Daphne Howland • March 18, 2024 -
Joe Raedle/Staff via Getty Images
Target limits self-checkout to 10 items or fewer at most stores
In addition to rolling out the express lanes, the retailer is giving managers more leeway to open and shut self-service lanes throughout the day.
By Bryan Wassel • March 18, 2024 -
Cara Salpini for Retail Dive
Outdoor Voices shutters all stores
The activewear brand, once a DTC darling, told staff it would close stores as it shifts to an online-only model.
By Caroline Jansen • March 15, 2024 -
Courtesy of Afterpay
Afterpay expands merchant partners as it looks past apparel
In addition to Kendra Scott and Diane von Furstenberg, the installment payments provider is bringing on brands like Made In Cookware.
By Tatiana Walk-Morris • March 15, 2024 -
Courtesy of Fossil
Longtime Fossil CEO out as company announces strategic review
The departure of Kosta Kartsotis, who spent over 20 years at the helm, came as the retailer reported Q4 sales falling nearly 16% and losses widening.
By Howard Ruben • March 15, 2024 -
Daphne Howland/Retail Dive
Macy’s moves to beef up real estate expertise on its board
Arkhouse Management, which upped its takeover bid to $6.6 billion, has criticized the retailer for having only one director with a real estate track record.
By Daphne Howland • March 15, 2024 -
Courtesy of Bath & Body Works
The Weekly Closeout: Dollar Tree to add $7 items and Bath & Body Works teams up with Netflix
The dollar store is expanding its multiprice assortment, while the personal care retailer debuted a “Bridgerton” collection as part of a yearlong partnership.
By Retail Dive Staff • March 15, 2024 -
Spencer Platt via Getty Images
Adidas posts first annual net loss in over 30 years
However, the retailer dodged a much-discussed operating loss for the year, with the sale of Yeezy merchandise helping it notch a profit.
By Cara Salpini • March 15, 2024 -
Kaarin Vembar/Retail Dive
Ulta to expand into Mexico in 2025
The beauty retailer previously planned to grow into Canada, but ditched those efforts in 2020.
By Cara Salpini • March 15, 2024 -
Daphne Howland/Retail Dive
Macy’s, Arkhouse discuss due diligence following higher takeover bid
The iconic department store could lose an opportunity to improve operations if its real estate holdings become its focus, analysts warn.
By Daphne Howland • March 14, 2024 -
Courtesy of Dollar General
Dollar General plans 800 stores this year as rival Dollar Tree pulls back
Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.
By Nate Delesline III • March 14, 2024 -
Daphne Howland/Retail Dive
After record Q4, Dick’s plans greatest square footage expansion since 2017
The sporting goods retailer is opening eight House of Sport stores in 2024, as well as 16 next-generation locations as it increases store investments.
By Cara Salpini • March 14, 2024
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