Operations: Page 33


  • A closeup of New Balance CEO Robert DeMartini wearing New Balance 990 dad shoes.
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    Adam Glanzman via Getty Images
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    New Balance launches trade-in program in nearly 100 stores

    In partnership with Archive, the brand is scaling its Reconsidered program where customers bring in gently worn footwear to receive a voucher toward their next purchase.

    By Tatiana Walk-Morris • June 24, 2024
  • White puffy clouds against a blue sky, behind a store with a blue and white banner.
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    "Bob's Stores" by Mike Mozart is licensed under CC BY 2.0
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    Eastern Mountain Sports, Bob’s Stores file for bankruptcy

    The chains, in a “liquidity crisis” since their bank found them to be in default, required emergency funding to make payroll Friday.

    By June 21, 2024
  • Products are locked up at a Target store in Manhattan in New York City. Explore the Trendline
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    Spencer Platt / Staff via Getty Images
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    Trendline

    The state of loss prevention in retail

    The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

    By Retail Dive staff
  • A Dollar General sign and brick storefront on a cloudy day with the company's signature black on yellow logo
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    Permission granted by Dollar General
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    Dollar General names Walmart vet as chief marketing officer

    The retailer also announced the appointment of six others to leadership roles in merchandising, store operations and asset protection. 

    By Nate Delesline III • June 21, 2024
  • Big Lots to remain open on Thanksgiving.
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    Courtesy of Big Lots
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    Column

    The Weekly Closeout: Big Lots issues ‘going concern’ warning and Amazon ditches plastic air pillow packaging

    The discount retailer said it may not meet its credit and term loan obligations, while Amazon aims to drop plastic air pillows in North American shipments by the holidays.

    By Retail Dive Staff • June 21, 2024
  • A Verity-manufactured drone hovers nearby boxed inventory in a warehouse.
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    Courtesy of Verity
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    Sportswear brand On taps warehouse drones

    The retailer has partnered with AI and robotics company Verity to improve fulfillment operations and inventory visibility.

    By Kelly Stroh • June 21, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 20, 2024
  • The interior of a Camp store.
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    Courtesy of Camp
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    Family experience retailer Camp to open 2 new locations

    In partnership with mall owner Simon, the interactive toy retailer will debut stores in Philadelphia and Houston.

    By June 20, 2024
  • Picture of Instacart and Sally Beauty partnership.
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    Courtesy of Instacart
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    Sally Beauty expands same-day delivery services with Instacart deal

    The beauty retailer scaled up the partnership following a successful pilot earlier this year and will now offer the service from more than 2,200 stores.

    By Tatiana Walk-Morris • June 20, 2024
  • A diverse group of smiling people wearing denim and white.
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    Courtesy of FullBeauty Brands
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    FullBeauty snaps up plus specialist Avenue

    The specialty retailer closed all its stores in 2019 and its online business was later picked up by Australian company City Chic Collective.

    By June 20, 2024
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike, Converse sue 52 ‘counterfeiting networks’

    The businesses named in the lawsuit collectively operate 98 websites and 267 social media handles, and allegedly sell “thousands” of fakes.

    By June 20, 2024
  • Three Amazon workers in a warehouse prepare orders.
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    Courtesy of Amazon
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    Amazon Labor Union votes to join Teamsters

    The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.

    By Nate Delesline III • June 18, 2024
  • A lit-up storefront at dusk.
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    Courtesy of Gap Inc.
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    Gap Inc. names new CTO

    Like CEO Richard Dickson, Sven Gerjets joins the apparel company from Mattel where he served as its chief technology officer.

    By Tatiana Walk-Morris • June 18, 2024
  • The name "claire's" in lowercase block letters adorns the gray, corrugated-metal side as well as the slatted-wood front of a storefront overhang.
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    Daphne Howland/Retail Dive
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    Claire’s CEO exits

    Ryan Vero stepped down from the role, while the company tapped its current CFO-COO, Chris Cramer, for the interim chief executive position.

    By June 18, 2024
  • A sorter located inside a distribution center.
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    Permission granted by Gap Inc.
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    Gap Inc. supplier summit returns after pandemic pause

    Top vendors got to learn about the retailer's priorities at a meeting in San Francisco last month.

    By Alejandra Carranza • June 18, 2024
  • A Tupperware display at Target.
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    Kaarin Moore/Retail Dive
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    Tupperware shutters only US manufacturing facility

    The iconic food storage company will lay off nearly 150 employees as executives worry about its ability to continue operating.

    By Joelle Anselmo • June 18, 2024
  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    Express, Bonobos bought out of bankruptcy for $174M

    A newly formed joint venture between WHP Global and mall owners Simon, Brookfield and Centennial will keep 450 stores open and 7,000 jobs intact.

    By Nate Delesline III • June 17, 2024
  • Care/of's Sam's Club offering
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    Courtesy of Care/of
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    Care/of is shutting down

    The vitamin and supplement company said it no longer has the needed funding to operate and has canceled all existing subscriptions.

    By June 17, 2024
  • A Bed Bath & Beyond location with a "store closing" sign taped across the storefront.
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    Daphne Howland/Retail Dive
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    Beyond shakes up C-suite in quest for profitability

    Bed Bath & Beyond CEO Chandra Holt has left after less than five months as the struggling e-retail conglomerate streamlines its leadership.

    By June 17, 2024
  • A white room with displays of underwear and bras, featuring a photo of Kim Kardashian and others in the background.
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    Courtesy of Skims
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    Skims opens first permanent store in Washington, DC’s Georgetown neighborhood

    The Kim Kardashian-founded brand will open an additional four stores in 2024 and flagship locations in New York and Los Angeles at a future date.

    By Howard Ruben • June 17, 2024
  • Walmart on mobile and desktop
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    Courtesy of Walmart
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    Walmart opens access to off-site customer journey insights for suppliers

    With Digital Landscapes, Walmart is looking to help suppliers answer questions about customer journeys beyond the retailer’s website and app.

    By Chris Kelly • June 17, 2024
  • Girl in Orange Hat using Phone
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    Permission granted by Sezzle
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    Sponsored by Sezzle

    Customers are choosing BNPL over credit cards — Here’s why

    A recent survey reveals that while surveyed shoppers have access to other payment options, they still seek out BNPL.

    June 17, 2024
  • Two blue bags with groceries on a doorstep.
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    Courtesy of Walmart corporate blog
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    Walmart+ Week returns Monday ahead of Amazon’s Prime Day

    This year's event includes deals on fuel, cash back on flights booked through Walmart+ Travel and a mystery offer.

    By Nate Delesline III • June 14, 2024
  • A diverse group of people hanging out, against a white background.
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    Courtesy of Walmart
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    Walmart targets Gen Z with apparel brand relaunch

    The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

    By June 14, 2024
  • A billboard with an airplane and the words, "You think an airline for dogs is crazy? You've never flown in a duffle bag."
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    Courtesy of Bark, Inc.
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    Column

    The Weekly Closeout: GameStop raises $2B and Bark Air has a ruff start

    The meme stock frenzy continues to be kind to the gaming retailer, while Bark’s new airline effort faced a lawsuit within its first month of operation.

    By Retail Dive Staff • June 14, 2024
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s introduces Return Drop service to stores nationwide

    In addition to its Amazon partnership, the department store will now accept returns from brands like Carhartt, Hanes and Levi’s.

    By Tatiana Walk-Morris • June 14, 2024