Operations: Page 29
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Anna Gorbacheva via Getty Images
How return policies fit into retail customer experience
No-questions-asked return policies have fallen by the wayside for retailers. Just ask L.L. Bean.
By S.L. Fuller • July 30, 2024 -
Daphne Howland/Retail Dive
Amazon responsible for hazardous items sold by third-party sellers, federal agency says
The U.S. Consumer Product Safety Commission said the e-commerce giant, as a distributor of products that don’t meet safety standards, bears responsibility for their recall.
By Nate Delesline III • July 30, 2024 -
Explore the Trendline➔
Spencer Platt / Staff via Getty Images
TrendlineThe state of loss prevention in retail
The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies.
By Retail Dive staff -
Saks Off 5th shakes up merchandising team
After chief merchant Mara Sirhal left for QVC, the off-pricer, involved in a proposed merger with Neiman Marcus, reevaluated its leadership structure.
By Daphne Howland • July 30, 2024 -
Courtesy of Meati Foods
Meati Foods new CCO, CEO look to avoid plant-based pitfalls
The mycelium-based meat maker is looking to go back to its roots and nail down its messaging in a burgeoning category.
By Elizabeth Flood • July 30, 2024 -
Courtesy of Walmart
Walmart brings food waste reduction tech to 1.4K stores
The retailer partnered with organics recycler Denali to install technology that separates food from packaging.
By Catherine Douglas Moran • July 29, 2024 -
Permission granted by Target
Target launches denim take-back event
As back-to-school season kicks off, the retailer is offering 20% off a new denim purchase to consumers who trade in up to five pieces of used denim.
By Nate Delesline III • July 29, 2024 -
Courtesy of Qurate Retail Group
Saks Off 5th chief merchant jumps to QVC
Mara Sirhal leads merchandising amid the home shopping giant’s “Age of Possibility” turnaround effort, focused on women over 50.
By Daphne Howland • July 29, 2024 -
Spencer Platt via Getty Images
UPS defends higher peak surcharges ahead of shorter holiday season
The magnitude of the added fees surprised one analyst, but CEO Carol Tomé said the carrier's pricing is in line with anticipated demand.
By Max Garland • July 29, 2024 -
Nate Delesline III/Retail Dive
Is Big Lots’ transformation plan enough to save it?
Analysts say the retailer may face an uphill battle in a crowded sector with strong rivals.
By Nate Delesline III • July 29, 2024 -
Justin Sullivan via Getty Images
Hasbro names new chief supply chain officer
Stephanie Beal aims to refine processes to drive efficiency as the toy manufacturer implements a multiyear turnaround plan.
By S.L. Fuller • July 29, 2024 -
JLco - Julia Amaral via Getty Images
Sponsored by Dell TechnologiesBuilding the store of the future? Update your IT foundation first
To fully leverage today’s emerging technologies and deliver the experiences customers are expecting, retailers must modernize their stores’ IT infrastructure.
July 29, 2024 -
oatawa via Getty Images
Sponsored by Adobe x BoltReimagining checkout: The future is check-in
Retailers lose $130 billion yearly to cart abandonment. Find out why fixing the checkout process is crucial.
July 29, 2024 -
Cara Salpini/Retail Dive
Hoka leads Deckers to 22% growth in Q1
The running brand surged 30% in the quarter thanks to strength in the DTC channel and robust sell-through of new styles.
By Nate Delesline III • July 26, 2024 -
Daphne Howland/Retail Dive
Macy’s names head of home, food and toys
The department store promoted Sabina Israelian-Garcia to the role with the goal of diversifying the retailer’s product assortment.
By Kaarin Moore • July 26, 2024 -
Courtesy of Hasbro
Hasbro revenue falls 18% as profits improve
The toy manufacturer, which is reportedly considering a takeover of rival Mattel, said sales fell 6% excluding the sale of its eOne film and TV unit.
By Nate Delesline III • July 25, 2024 -
Courtesy of Curology
Curology enters CVS
The DTC brand’s nonprescription products debuted on the drugstore’s website and will be in stores by August.
By Xanayra Marin-Lopez • July 25, 2024 -
"Saks Fifth Avenue, Off 5th Outlet Factory Store , Clinton CT" by Mike Mozart is licensed under CC BY 2.0
Saks Global confirms layoffs
The HBC-owned business is prepping for its takeover of rival Neiman Marcus Group, which includes Bergdorf Goodman.
By Daphne Howland • July 25, 2024 -
Helen of Troy reports distribution disruptions at Tennessee facility
The company is working with suppliers to address the remaining challenges impacting customer orders.
By Kelly Stroh • July 25, 2024 -
Kendall Davis/Retail Dive
Podcast
The Backroom: All of a sudden, a lot is happening at department stores
The team discusses a barrage of news from several players in a retail space that has been written off many times.
By Retail Dive Staff • July 25, 2024 -
Courtesy of Mattel
Mattel will lean on retailers to boost holiday sales
The toy maker said it will be gaining shelf space in stores, and headed off questions about takeover rumors.
By Daphne Howland • July 24, 2024 -
Courtesy of Omni
Omni Retail Enterprises names CTO
Similar to the company’s new CEO, Jeff Haddox has an extensive background working with home retailer Pier 1 — a brand now owned by Omni.
By Kaarin Moore • July 24, 2024 -
Daphne Howland/Retail Dive
ColumnReporter’s Notebook: Blockbuster still wants you to be kind, rewind
The video rental chain’s last-standing franchise location in Bend, Oregon, has both loyal customers and nostalgic fans.
By Daphne Howland • July 24, 2024 -
Courtesy of Conn's
Conn’s to close over 70 stores amid bankruptcy speculation
The closures represent about 13% of its store fleet and come amid a Bloomberg report that the home retailer is prepping to file for bankruptcy.
By Nate Delesline III • July 23, 2024 -
Courtesy of Pinkie, CVS Pharmacy
Tween period care brand Pinkie enters CVS
Designed by mothers and intended for the young age group, the brand also recently set foot into Target and Walmart.
By Xanayra Marin-Lopez • July 23, 2024 -
Courtesy of Birkenstock
Birkenstock opens first owned store in France ahead of Olympics
The two-level space includes a community event area and is one of several stores the brand plans to open in key European cities in the coming years.
By Howard Ruben • July 23, 2024
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