Operations: Page 29


  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Amazon to invest $4B toward rural delivery expansion by 2026

    The e-commerce giant “has a massive advantage over UPS and FedEx” to make the initiative successful, one expert said.

    By Max Garland • May 5, 2025
  • Wayfair's Wilmette store.
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    Courtesy of Wayfair
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    Wayfair’s customer base continues to shrink as revenue remains flat in Q1

    Executives remained optimistic about the online retailer’s ability to weather tariff pressures, touting its marketplace structure.

    By May 2, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A cat on a blue background playing with a scratch pad that looks like a computer.
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    Courtesy of Target
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    Target refreshes Boots & Barkley pet brand

    Featuring new products and packaging, the private label is also value-priced, with two-thirds of the items selling for less than $10.

    By Howard Ruben • May 2, 2025
  • A worker wearing a mask and gloves stands outside of an Amazon Prime van containing packages.
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    Getty Images
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    Amazon could gain share under tariffs, as it did during the pandemic, CEO says

    The e-commerce giant is “pretty maniacally focused” on keeping prices low, CEO Andy Jassy told analysts Thursday.

    By May 2, 2025
  • A fashion display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart opens first new Supercenter in 4 years

    The retailer’s location in Texas, which is its first “Store of the Future” in the U.S., is focused on innovation and caters offerings to regional customers.

    By Dani James • May 2, 2025
  • A store with a sign in orange letters that says "Big Lots!"
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: NRF chief defends tariffs, Big Lots accelerates store openings

    Matt Shay, CEO of the trade group, called duties “an extraordinarily important tool” for President Trump. Meanwhile, the discount retailer is opening 132 stores this month alone.

    By Retail Dive Staff • May 2, 2025
  • Walmart redesigned store experience in grocery.
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    Courtesy of Walmart
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    How grocery continues to drive Walmart’s top line

    The category brought in $276 billion in net sales in fiscal 2025, up nearly 12% from the same period two years ago, the retailer said in its annual report.

    By Catherine Douglas Moran • May 1, 2025
  • A person with long blond hair, wearing a pink shirt, holds up a photo of another person.
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    Andrew Harnik via Getty Images
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    What a White House-Amazon kerfuffle says about tariffs, prices and talking to customers

    Amazon says it decided against telling shoppers how new duties affect prices, a plan the White House slammed as “hostile and political.” But is it a good idea? Yes and no.

    By May 1, 2025
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s CEO fired over conflicts of interest

    Ashley Buchanan, who only took the post in January, was terminated for cause following an investigation into vendor transactions, the department store said.

    By May 1, 2025
  • A large, lit-up sportswear store at night.
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    Courtesy of Adidas
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    Adidas: If tariffs stay, ‘of course there will be price increases’

    CEO Bjørn Gulden stressed that they have not been implemented yet, though, and the retailer will follow the lead of others in the market.

    By April 30, 2025
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    Burlington snags 45 of Joann’s store leases out of bankruptcy

    The off-price retailer is taking advantage of the craft company’s closure as new shopping center growth diminishes.

    By Dani James • April 30, 2025
  • Windows in the Saks Fifth Avenue New York flagship store feature promotional staging of luxury fashion with logos from Amazon.
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    Courtesy of Luis Guillén/Saks Fifth Avenue
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    Amazon and Saks Fifth Avenue launch luxury e-commerce storefront

    The partnership will feature an assortment of high-end men’s and women’s brands, including Balmain, Stella McCartney and Fear of God.

    By Lara Ewen • April 30, 2025
  • Another U-turn at Beyond: brick and mortar for BuyBuy Baby

    The company, which continues to shake up its portfolio and branding strategies, is also opening Overstock stores.

    By April 29, 2025
  • JJ Watt on a Peloton bike
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    Courtesy of Peloton
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    Peloton chief marketer departs as fitness brand shakes up marketing group

    Moving forward, the company is divvying up marketing duties between a marketing chief and a chief communications officer.

    By Peter Adams • April 29, 2025
  • A person wearing a cross-body water bottle.
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    Courtesy of Stanley 1913
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    ‘We’re not just a hot cup company’: What’s next for Stanley

    Can the water bottle brand live past its virality? Global President Matt Navarro says it already has.

    By April 29, 2025
  • A person holds a credit card and sits with a laptop on her lap. The screen is open to show a shopping website.
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    Getty Images
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    Online retailers in the US spent an average of $400k on AI last year

    Despite aiming that investment at customer experience, 30% of executives told Storyblok that the tech only slightly improved the shopper’s experience.

    By Tatiana Walk-Morris • April 29, 2025
  • A lineup of Function of Beauty products.
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    Permission granted by Function of Beauty
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    Function of Beauty expands to Walmart

    The personalized beauty brand will offer 17 core hair care products in a large portion of the big-box retailer’s stores and online.

    By Howard Ruben • April 28, 2025
  • A Dollar Tree storefront with parked cars and blue skies
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    Nate Delesline III/Retail Dive
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    Dollar Tree appoints longtime Walgreens exec as chief supply chain officer

    Adding to the value retailer’s growing list of changes, Roxanne Weng will take on the role as Mike Kindy retires.

    By Dani James • April 28, 2025
  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
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    Courtesy of Tractor Supply
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    Tractor Supply breaks ground on Idaho distribution center

    Slated to open in late 2026 or early 2027, the site will serve about 200 stores in the Pacific Northwest.

    By Howard Ruben • April 28, 2025
  • An Amazon Prime delivery van sits parked near a Walmart store on September 3, 2020 in Richmond, California.
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    Justin Sullivan/Getty Images via Getty Images
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    Amazon and Walmart keep chasing faster deliveries to woo shoppers

    The retailers are leaning on their in-house fulfillment capabilities, growing their same-day reach in rural areas and using drones to beat the competition.

    By Max Garland • April 28, 2025
  • A person looks very closely at a items on a shelf.
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    Getty Images
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    Deep Dive

    Retail’s latest tariff challenge? Setting prices.

    New levies are shaping up to be a holiday tax on consumers already touchy about spending. Careful analysis and clear communication are key.

    By April 28, 2025
  • blank shipping box on the house porch. home delivery service
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    Getty Images
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    Sponsored by Roadie

    Stop driving customers away with poor last-mile delivery experiences

    Last-mile delivery represents the final opportunity to win or lose customer loyalty and repeat purchases. But many retailers aren’t seeing high-quality performance from their on-demand solutions.

    April 28, 2025
  • Adidas store in Shanghai
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    Courtesy of Adidas
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    Column

    The Weekly Closeout: Coty to cut 700 jobs, Adidas sports double-digit growth

    The cutbacks are part of the beauty conglomerate’s strategic transformation, while preliminary Q1 results show momentum from the sports retailer.

    By Retail Dive Staff • April 25, 2025
  • A box labeled "Hasbro" is displayed, along with other store products.
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    Justin Sullivan via Getty Images
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    Hasbro Q1 revenue increases 17%

    The toy company, which is undergoing a turnaround effort, continued to advocate for tariff exceptions in its sector.

    By Dani James • April 25, 2025
  • Closeup of an entrance to a department store.
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    Permission granted by Liza Amlani, Retail Strategy Group
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    Hudson’s Bay gives up on final 7 stores, including Canada’s last Saks 5th Avenue location

    The liquidation is the end of a retailer whose roots date to the 1600s, and leaves a big gap for many brands and their Canadian customers.

    By April 25, 2025