Operations: Page 26


  • A store display featuring basketball-style flooring and mannequins, with walls of basketball shoes and "Home Court" written on the ceiling.
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    Courtesy of Foot Locker
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    Foot Locker to exit several international markets, move headquarters to Florida

    Yet another cost-cutting and simplification effort will see the retailer exit South Korea, Denmark, Norway and Sweden by mid-2025, and switch its New York City base for one in St. Petersburg, Florida.

    By Aug. 28, 2024
  • A person walking past a bookstore.
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    Daphne Howland/Retail Dive
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    Barnes & Noble founder Leonard Riggio dies at 83

    Riggio created the nation’s largest network of big-box bookstores and co-founded what would later become GameStop. 

    By Aug. 28, 2024
  • Products are locked up at a Target store in Manhattan in New York City. Explore the Trendline
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    Spencer Platt / Staff via Getty Images
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    Trendline

    The state of loss prevention in retail

    The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

    By Retail Dive staff
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon Fresh debuts 4 new stores

    All of the locations offer smart grocery carts and Amazon One, the company’s palm-recognition technology.

    By Peyton Bigora • Aug. 28, 2024
  • Big Lots to remain open on Thanksgiving.
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    Courtesy of Big Lots
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    Big Lots offers $5.2M in retention bonuses to 4 executives

    The move could signal a potential bankruptcy on the horizon, according to Debtwire's global head of legal and restructuring.

    By Nate Delesline III • Aug. 27, 2024
  • Haus Laboratories makeup by Lady Gaga
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    Courtesy of Haus Laboratories by Lady Gaga
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    Lady Gaga’s Haus Labs beauty line launches in Sephora at Kohl’s

    The department store is continuing to pour resources into its Sephora partnership to draw more customers amid sales declines. 

    By Tatiana Walk-Morris • Aug. 27, 2024
  • A Bed Bath & Beyond sign against a blue sky with puffy white clouds.
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    Daphne Howland/Retail Dive
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    With new leaders and a new plan will Beyond’s ‘gallery of brands’ succeed?

    The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.

    By Nate Delesline III • Aug. 26, 2024
  • Mailed packaging pouches rest atop cardboard box packages on the front porch in front of a home
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    SDI Productions via Getty Images
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    Nearly 40% of consumers return an online purchase ‘at least’ once a month: report

    The majority of consumers are open to exchanges or store credit instead of full refunds if the returns process is easy, according to Narvar.

    By Tatiana Walk-Morris • Aug. 26, 2024
  • White store sign saying Yankee Candle in black letters
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    Daphne Howland/Retail Dive
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    Yankee Candle to lay off 100 distribution operations workers

    The layoffs are the result of consolidation efforts, according to parent company Newell Brands. 

    By Aug. 26, 2024
  • A Purple Innovation mattress.
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    Courtesy of Purple Innovation
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    Purple lays off corporate staff as it plots factory closures

    The mattress retailer cut an unspecified number of jobs this month and is closing two manufacturing sites in Utah.

    By Kate Magill • Aug. 26, 2024
  • Three people standing near each other wearing apparel items from Hollister's Collegiate Graphics Shop collection
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    Courtesy of Hollister
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    Column

    The Weekly Closeout: Amazon’s October sales event returns and Hollister goes back to school

    The e-commerce giant is prepping for its unofficial holiday kickoff event, while the apparel brand launched a collection featuring over 30 U.S. universities.

    By Retail Dive Staff • Aug. 23, 2024
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    Target exec says GenAI tool is boosting worker efficiency

    The chatbot, which helps Target’s team members resolve on-the-job challenges, is making it easier and faster to assist customers, COO and CFO Michael Fiddelke said. 

    By Alexei Alexis • Aug. 23, 2024
  • Amazon employee loading brown paper grocery bags into car trunk
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    Courtesy of Amazon
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    Amazon launches annual grocery subscription plan

    The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

    By Peyton Bigora • Aug. 23, 2024
  • Adidas store in Shanghai
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    Courtesy of Adidas
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    Adidas opts to avoid China in US product sourcing

    The retail brand is leaning on more localized supply chains to improve its speed and agility.

    By Kelly Stroh • Aug. 23, 2024
  • Two people sit on an Avocado mattress
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    Courtesy of Avocado Green Mattress
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    Avocado Green Brands names COO, builds out leadership team

    The sustainability-focused mattress company named Matthew Anderson as its chief operating officer, among other personnel announcements. 

    By Aug. 23, 2024
  • A person doing a squat while holding weights and following an instructional Peloton video, with the exercise brand's Peloton Bike also in view.
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    Permission granted by Peloton
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    Peloton projects nearly 10% sales decline for the year

    CFO Liz Coddington expects “softness” in connected fitness demand in the medium term, but remains optimistic about the category’s growth potential.

    By Aug. 22, 2024
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    Sean Gallup via Getty Images
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    Amazon allowing sellers to ditch physical returns

    The offering for Fulfillment by Amazon users helps them avoid fees by simply having customers keep items, the company said.

    By Max Garland • Aug. 21, 2024
  • People walking down the street, past storefronts.
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    Daphne Howland/Retail Dive
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    Macy’s Q2 sales disappoint as stores slated for closure post steep declines

    The department store is preparing for its all-important holiday quarter with a value message that goes beyond discounts, executives said.

    By Aug. 21, 2024
  • A Perigold room with a staircase in the background.
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    Courtesy of Perigold
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    Wayfair’s Perigold banner to open first physical store

    The move comes about three years after Wayfair said it would open locations for each of its five brands, which also include Joss & Main and Birch Lane.

    By Tatiana Walk-Morris • Aug. 21, 2024
  • Two people walk into a J.C. Penney retail store.
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    Justin Sullivan via Getty Images
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    How J.C. Penney is using AI and machine learning in its supply chain

    The department store retailer is investing heavily in new technology to improve productivity and upgrade its legacy systems.

    By Philip Neuffer • Aug. 21, 2024
  • A sign hangs near a Walmart store.
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    Joe Raedle / Staff via Getty Images
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    Walmart used AI to crunch 850M product data points

    “We're finding tangible ways to leverage generative AI to improve the customer, member and associate experience,” CEO Doug McMillon said.

    By Bryan Wassel • Aug. 20, 2024
  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    Mattress Firm, DoorDash partner on 2-hour delivery

    The companies are providing on-demand delivery from the retailer’s more than 2,300 store locations in the U.S. 

    By Tatiana Walk-Morris • Aug. 20, 2024
  • An Adidas store stands in Manhattan on October 25, 2022 in New York City.
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    Spencer Platt via Getty Images
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    Adidas America faces almost $400K in fines over warehouse safety violations

    The Occupational Safety and Health Administration inspected the facility in 2021 and identified safety hazards that were still not corrected by a January 2024 visit.

    By Aug. 20, 2024
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    "Guess Jeans Label" by Mike Mozart is licensed under CC BY 2.0
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    Guess CFO resigns after one year

    The finance chief’s abrupt departure comes on the heels of the apparel manufacturer’s deal earlier this year to buy fashion brand Rag & Bone.

    By Maura Webber Sadovi • Aug. 20, 2024
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy launches AI-powered delivery tracking

    The company joins the growing ranks of retailers that are tapping artificial intelligence to enhance the shopping experience.

    By Nate Delesline III • Aug. 19, 2024
  • A white storefront with "Abercrombie Kids" on it and sale signs out front.
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    The image by Dough4872 is licensed under CC BY-SA 3.0
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    Abercrombie & Fitch Co. to distribute children’s apparel line via Haddad Brands

    The deal will allow Abercrombie to expand its product assortment to cater to a broader age group as well as amplify its brand internationally.

    By Tatiana Walk-Morris • Aug. 19, 2024