Apple Pay transactions surged 450% over the past year

CEO Tim Cook touted the numbers on a call with analysts, although he did not reveal the total number of Apple Pay users, nor the amount of revenue the company earns from Apple Pay.

By Dan O'Shea • May 3, 2017

Study: 89% of retailers will arm associates with mobile tech in next 3 years

About 84% of retailers will also use mobile point-of-sale systems in stores by 2020, according to new research from Boston Retail Partners.

By Dan O'Shea • April 27, 2017

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Retail trade groups assail House bill gutting swipe-fee limits

The Financial Choice Act would undo the Durbin Amendment, which limits debit card fees paid by retailers to banks and credit card issuers.

By Daphne Howland • April 27, 2017

Wal-Mart lowers money transfer fees, unveils mobile services

Starting next month, customers can access the mobile Bluebird2Walmart Money Transfer Service to send money for cash pick-up at Wal-mart store locations.

By Dan O'Shea • April 26, 2017

Mastercard tests biometric, EMV payment authentication

The company said it has conducted multiple tests in South Africa of a payment card equipped with biometric security as an extra layer of consumer protection.

By Dan O'Shea • April 23, 2017

PayPal doubles down on Google partnership with Android Pay

U.S. consumers will soon be able to use PayPal in Android Pay at retail stores, in-app and online at places like Walgreens, Dunkin' Donuts and others.

By Dan O'Shea • April 18, 2017

Survey: Mobile payments top retailers’ tech priority lists

About 65% of 300 retail IT managers and C-level professionals in the U.S. and U.K. said mobile payments are the most in-demand technology, according to research from Zynstra.

By Dan O'Shea • April 17, 2017

Survey: Cross-channel commerce errors costing retailers millions

Product content network 1WorldSync also found that 51% of merchants can’t support mobile commerce, and 80% don’t integrate product information management across web, mobile apps and physical stores.

By Dan O'Shea • April 10, 2017

Mastercard brings 5 new startups into Start Path accelerator program

Three of the startups are focused on using AI to analyze consumer behavior, enhance in-store or in-branch customer engagement and compute bill and payment data.

By Dan O'Shea • April 10, 2017

GameStop e-commerce site 'likely' hacked, card data potentially stolen

Customer card numbers, expiration dates, names, addresses and card verification values are among the information potentially compromised between mid-September 2016 and the first week of February.

By Dan O'Shea • April 9, 2017

New Amazon Cash service poised to disrupt Wal-Mart, PayPal

The e-commerce giant's new service for “unbanked” Americans is free and can be accessed through more than 10,000 retail stores nationwide.

By Daphne Howland • April 4, 2017

Starbucks creates dedicated Mobile Order & Pay store at Seattle HQ

The coffee giant is converting a store in its Seattle headquarters to test new concepts for managing changes in traffic and study the effects on its business.

By Dan O'Shea • April 2, 2017

US Supreme Court tosses NY law prohibiting retailer credit card fees

The ruling "affirms the right of retailers to communicate honestly with their customers about the true cost of credit cards,” said Deborah White, senior executive vice president and general counsel of the Retail Industry Leaders Association.

By Daphne Howland • March 30, 2017

FICO: Compromised debit cards surged 70% in 2016

Compromises of ATMs and merchant devices in the U.S. rose 30%, following a six-fold increase in 2015, and the average duration of a compromise fell from 14 days in 2015 to 11.

By Dan O'Shea • March 29, 2017

US Supreme Court declines to revive $5.7B swipe fee settlement

Retail industry groups hailed Monday's ruling, which let stand a lower court decision nixing a deal between merchants and credit card issuers Visa and MasterCard.

By Daphne Howland • March 28, 2017

Study: 13% of all iPhones in use have Apple Pay activated

Fewer than a third of the top 100 digital retailers now accept Apple Pay, according to new research from venture capital firm Loup Ventures.

By Dan O'Shea • March 27, 2017

Starbucks enabling ordering via voice in Alexa-enabled Ford vehicles

The coffee colossus said it now has about 9 million mobile paying customers, with one in three of those using its Mobile Order & Pay app.

By Dan O'Shea • March 22, 2017

LG Electronics preps mobile payments launch

LG Pay will rely on magnetic secure transmission, which simulates magnetic stripe payments by transmitting a magnetic signal from the phone when the device is held against a merchant’s payment card reader.

By Dan O'Shea • March 22, 2017

Nordstrom picks Infor cloud POS to improve inventory awareness

Nordstrom is deploying a cloud-based Point-of-Sale from Infor to help improve customer engagement with inventory awareness and management across the cloud.

By Dan O'Shea • March 21, 2017

Study: Consumer adoption of major mobile payment apps stalls

A new study from PYMNTS and InfoScout warns that consumers who have the apps aren't using them when presented with the option.

By Dan O'Shea • March 19, 2017

Visa may see bright future in pay-by-sunglasses concept

The prototype Ray-Bans integrate a payment-enabled chip to allow users to pay by tapping the eyewear on a Visa near-field communications payment terminal.

By Dan O'Shea • March 14, 2017

Survey: Consumers want more integration between in-store, mobile capabilities

About 43% of consumers are receptive to personalized prices based on their shopping patterns, and 39% would visit a mall or shopping center more often if they received alerts about products they are interested in purchasing.

By Dan O'Shea • March 13, 2017

JPMorgan Chase acquiring CurrentC developer MCX

MCX's myriad delays and hiccups left plenty of room for Apple Pay, Google Wallet and Samsung Pay to dominate and define the mobile payment space.

By Daphne Howland • March 13, 2017

Study: 70% of retailers planning IoT investments

By 2021, nearly 80% of retailers will be able to customize in-store experiences by leveraging location technology that tells them when specific customers are in their brick-and-mortar sites.

By Dan O'Shea • March 9, 2017

Starbucks' successful mobile ordering is causing in-store traffic jams

CEO Howard Schultz admitted the company's stores are getting congested with customers who have ordered and paid ahead of time via mobile.

By Dan O'Shea • Feb. 28, 2017